If your business lacks the operational capability it needs to drive long-term sustainable growth, profitability, and value creation, I can help.My company, Vivid Path, is an operations-focused strategic advisory that helps founder-led companies improve leadership team performance, workflow efficiency, and cultural cohesion by leveraging a holistic process that increases operational clarity, alignment, and execution.We restructure and align systems, processes, teams, and cultures for scale.You can expect meaningful results within 90 days and healthy, self-sustaining growth within two years.SERVICES1) Fractional COO2) Strategic advisor/coach to founder CEOs and their leadership teams3) Certified System & Soul business operating system implementation facilitatorBACKSTORYAfter starting my career as a tech writer, trainer and consultant, I joined a startup, learned how to design and code websites, and later founded my own digital marketing business and a social sector nonprofit.Then, for 12 years, I led operations and customer experience for an ecommerce company and online retailer in the music equipment space. We ran multiple businesses -- both B2B and B2C -- and handled all engineering, product management, data analytics, digital marketing, creative, content production, SEO, and SEM in house.I led a team of over 120 people including Product, Sales & Marketing, Creative, Customer Service, HR, and Facilities. Together, we scaled operations, aligned teams, and developed and executed an innovative growth strategy that delivered over $100 million in organic sales growth, while more than tripling profitability.From a culture standpoint, we:🎯 Built a data-driven organization aligned with the business's core values and focus🎯 Hired, coached, and mentored the right team to lead the company to the next level and beyond🎯 Fostered ownership, initiative, accountability, innovation, and healthy collaboration -- mistakes are OK as long as you learn from them!🎯 Drove relentless customer focus, talking directly to customers on a regular basis to identify opportunities for innovation, optimization, and improvement🎯 Consistently received the highest customer satisfaction ratings in our industry🎯 Transformed a low morale, high-turnover culture into a place where the best employees stayed long term, recruited their friends, grew professionally, and became a healthy, tight-knit communityLET'S TALKIf you're a founder CEO looking to build a scalable, purpose-driven business that ultimately runs without you, DM me, and we'll explore options!