Mark Seals Email & Phone Number

Spring, Tx, Us

Redmond, Washington, Us

Redmond, Washington, Us

- Providing call center Dynamics AX 2009, AX2012 and D365 technical support at Microsoft Corporation. Support calls include Setup, Configuration, Deployment, Kernel Upgrade, Hotfixes, MS SQL Analysis Server, Intelligent Data Management Framework, Application Integrated Framework, Data Import Export Framework, X++ Debugging, Performance , SQL Index and SQL Execution plan tuning- Supported Modules include: Finance, Human Resource, Payroll, Distribution, Services, Manufacturing, Inventory, Enterprise Portal. - Tools include: Dynamics AX Trace Parser, One Analysis, Microsoft Dynamics Performance Analyzer, Debug Diagnostic Tool, Windows Performance Monitor, SQL Server Profiler, SQL Server Activity Monitor

- Providing call center Dynamics AX technical support at Microsoft Corporation. Support calls include Setup, Configuration, Deployment, Kernel Upgrade, Hotfixes- Tools include: Dynamics AX Trace Parser, One Analysis, Microsoft Dynamics Performance Analyzer, Debug Diagnostic Tool, Windows Performance Monitor, SQL Server Profiler, SQL Server Activity Monitor

Spring, Us

- Formulation of server topology, hardware specifications, and software deployment processes to support the design and execution of Dynamics AX ERP solutions- Rollout of custom solution for importing general ledgers from the Bancline Financial system into Dynamics AX.; as well as custom x++ solution for calculating unique Balance Sheet and Income Statement reports derived from Dynamics AX Trial Balance data- Development of custom check register user interface allowing user to select unique next check in check sequence- Recommendation of break-fix solutions while attending to new development requests, in collaboration with business analyst - Isolation and troubleshooting of technical problems utilizing x++ Morph X source code debugger for isolation along with Visual Studios debugger to create and troubleshoot SQL reports- Active engagement in x++ software design, database table indexing, and SQL query tuning Conformance with Microsoft best practices for source code integrity by utilizing Microsoft Lifecycle Service prior to deployment - Hands-on oversight to the implementation of Dynamics CRM Woodforest Legal, which involves providing the following out-of-the-box and custom software case management solutions to the Legal Team: * Design of server typology; * Configuration of hardware for both the production and development environments; and * Deployment of custom CRM workflow solution for incoming garnishment request from judicial courts nation wide- Strategic leadership to the deployment of Dynamics CRM for Woodforest Human Resources, which entails designing and implementing custom case management solutions, application and reporting servers, and CRM databases as well as performing database performance tuning and database monitoring setup _ Guidance to the creation of audit plugin to log CRM user queries of employee data

Hamilton, Hm 08, Bermuda, Us

- Provision of proactive support with Microsoft Dynamics AX 2009 x++ code modifications as well as oversight of C# .Net application enhancements- Utilization of inventory management module to conduct break/fix for inventory variance reports; general ledger module to carry out break/fix for sales tax transaction details; and account receivable module to author x++ queries for commercial invoicing- Expert direction to the modification of custom HR hired-in SQL Server Reporting Services (SSRS) report

- Heavy engagement in maintaining, improving, and supporting numerous pre-existing technical applications- Creation of new content for internal Contract Management Asp.Net application Strategic leadership to various applications development, which included:- ATRACK, an internal contract management application that enables the supply chain management to create and maintain vendor contracts, and monitors all spend data with respective vendors;- ECIRTS, an incident tracking system and enterprise comprehensive incidents reporting tracking system to facilitate initial incident reporting electronically- MCFO, a marine vessel event reporting application which has a MS Access user interface with an SQL2005 back end and is accessible through Citrix by the Administration Team and via web by the off- shore vessels

Calgary, Alberta, Ca

- Establishment of Crystal Reports and Microsoft SQL stored procedures using proprietary algorithms for the company’s schedule analyzer application to deliver early identification of potential schedule deviations- Proactive guidance to the design and modification of existing ASP.Net pages and associated SQL stored procedures

- Efficient team contributor to the development of the following applications: ASP.Net web interface for BOLO, an invoice processing application and a N-tier web application with a SQL server 2005 backend;- Windows application plug-in utility, an application that allows right click file uploads to network directories as well as remote and Windows application program interface (API), while providing technical application support to end users- Utilization of various environments, including C#, Visual Studio 2008, SQL 2008, Windows Vista, and Windows XP

- Systematic management to the refactoring of Win Forms application code prior to production release, which involved executing defensive programming methodologies, robust exception handling, error logging, and unit test and documentation- Employment of knowledge in C#, Oracle 9i, iBatis, Infragistics, StarTeam, Visual Studio 2005 Team System, and Windows XP environments

- Substantial contribution in creating a pipeline data repository and reporting solution, including a Windows application that allowed data entry of locally stored industry standard forms and smooth coordination with SQL 2005 database- Continuous modification of existing corporate employee time management web application for over 2,000 United States employees, which utilized a role-based security model and SQL reporting services to provide managers with unique views to data- Utilization of Visual Studios 2008 with a SQL 2005 database to guarantee the institution and maintenance of a Windows version of web-based employee time management system

- Keen execution of architectural assessment, which entailed preparing PowerPoint presentation outlining the advantages and disadvantages of the Web Client Software Factory (WCSF) guidance package versus the traditional Active Server Pages (ASP) type architecture- Creation of a WCSF demonstration solution, which encompassed site navigation, data transition layer (DTO), data access layer (DAL), and a business logic layer (BLL), through the use of one of the clients existing websites

- Hands-on supervision to a team of developers to gather requirements and plan and develop a Windows application using Microsoft's Smart Client Software Factory (SCSF) guidance tools and applying the model–view–presenter (MVP) design pattern, in support to oilfield service engineers - Impartment of updated information regarding well, wellbore, and assembly configuration, as well as tolerance prediction used during the drilling process

- Formulation of new features and execution of troubleshooting on practice management application which was used for scheduling, billing, and reporting by community healthcare centers and medical private practices with a team environment consisted of 10 developers- Active engagement in developing and supporting both VB.Net and C#.Net code bases Initiation of the T-Search, a corporate website used by the helpdesk to query an internal Numara Track- It 6.0 SQL Database

- Application developer and database administrator; also provided technical guidance to Corporation Executives while reporting directly to the Vice President of Technology. The applications developed include: *Corporate HR application and database: Application used to store employee information and photos in a central repository that can be administered and accessed remotely. *Corporate heavy equipment sharing application: This application permits the tracking and sharing of heavy equipment. Non-application administrators (corporate end users), can search for needed equipment and retrieve applicable descriptive information and equipment availability. Application administrators can add, edit or delete equipment as needed. The application also allows for photos of the equipment to be uploaded and added with the description.* Corporate training website: Developed corporate training website that linked to training material distributed per the Microsoft Enterprise licensing agreement.

Associate, Computer Technology

Computer Science