Mark Eder Email & Phone Number

Los Gatos, California, US

Atlanta, GA, US

• Senior Project Manager position originally brought on to work on a large multi-year program consolidating 36 Data Centers to 4 facilities at Fiserv. This project was put on hold end of 2021.
• Start-up of a large Tech Refresh Program for the largest division at Fiserv. Project scope consists of upgrading EOL Server OS, Databases, Windows, Non-Windows systems, and EOL Physical hardware conversion to VMs or.
• My role on the project is Program Manager for Fiserv with the project consisting of 2 vendors (45 consultants both onshore and offshore) in addition to many Fiserv staff, Engineers, and executives.
• Major effort in development of program structure (program did not exist), standardized project artifacts, supporting documentation, SharePoint organization, runbooks, compliance and executive reporting.
• Development of upgrade strategies working with both Fiserv and vendor engineers for cloning and upgrading systems, manual build OS upgrades, and DB Teams for DB2 and SQL upgrades.
• Developed a CMDB based master asset list in support of the project. The list is used to identify and organize and capture all upgrade requirements, resources assignments, and planned upgrade windows. Developed a.

Ashburn, Virginia, US

Data Center Transformation Team - Program Manager Leading large teams focused on Data Center Consolidation Projects for HPE in the $5M to $10M budget range.Re-design of Data Center Migration Program SharePoint site templates utilizing SharePoint lists and better organization to key program / project artifacts and directory structure. Also lead effort to.

Cincinnati, Ohio, US

• This assignment was working under contract with HPE on a large Data Center Migration project for United Airlines between two Chicago Data Center facilities.
• Responsibilities included tracking and completion all technical pre-migration work and all teams are ready; development of migration runbooks; change management approvals; facilitate all customer communications and Go.
• Migrated project team SharePoint to new site reorganizing the data as it was moved. Developed two SharePoint lists. One was for tracking all types of work requests executed by all teams within the program which.
• Significant accomplishments related to continuous program process improvements, documentation updates and communications related to frequent program or process changes, and development of templates wherever possible.

Ashburn, Virginia, US

• Data Center Transformation Team - Project Lead managing large teams focused on Data Center Consolidation Projects for HPE in the $5M to $10M budget range.
• Completed 3 customer hosting migration projects across two separate Data center Programs.
• Successfully lead a large complex customer migration project with multiple indirect report PM’s and project coordinators.
• Largest move consisted of 485 devices, 4 vendors, 4 semi-trucks, with a large on site installation and integration team at the target data center. This was a 2000 mile move and was completed in 10 days.
• Contributed significantly to the PMO program processes and procedures.
• Was responsible for managing the larger more complex customer migration projects.

Itasca, Illinois, US

• Project Lead for an acquisition of a software company in Denmark.
• Project Lead for complete re-design of AD environment and Exchange migration.
• Project Lead for a SAN replacement project at several locations.
• Development of strategies and initiatives for BCP and DR programs.
• Development of a PMO structure for all projects including significant development of the Acquisition Program and strategies to be used for the next acquisition project.
• Development of resource leveling processes and KPI’s to better manage company IT resources for projects and day-to-day workload.

Minneapolis, MN, US

• Responsible for assigned technology migrations for retail bank and business line acquisitions including application migrations, network design and circuit provisioning, firewalls & F5 requirements, server provisioning.
• Functioned in a lead role on acquired legacy bank data center decom projects as well as several large business line acquisitions. Each project was large in scale with multi-million dollar budgets.
• Solid knowledge of Payment Card Industry – Data Security Standards (PCI-DSS) requirements for new infrastructures.
• Led cross-functional technical and business line teams in addition to external vendors to solve complex problems during all phases of a project. Interfaced with off-shore resources on projects.
• Ability to perform highly detailed work on multiple concurrent tasks and projects.
• Able to work independently with little direction or as part of a larger collaborative team.

US

• Leadership and performance accountability for centralized Information Technology of a $17 Billion multi-bank holding company. Rapid advancement from IT Officer to VP IT during a seven year period.
• Built the FBOP Corporation Information Technology Department from the ground up. Growth from acquisitions expanded FTE count from 350 to over 4500 in 11 years.
• IT Lead for 8 financial institution acquisitions delivering 100% on-time, on-budget and zero defect results.
• Management oversight and leadership of Corporate Network, Server, and Help Desk Teams.
• Project Leader for a wide range of technology projects from SAN and Server OS upgrades to Cisco VOIP implementations.
• Led technical teams to build out several regional server facilities and network nodes.

Aa, Programming

Certificate, Computer Operations