๐๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ๐ข๐ง๐ ๐๐๐๐ก๐ง๐จ๐ฅ๐จ๐ ๐ฒ ๐ฐ๐ข๐ญ๐ก ๐๐ข๐ฌ๐ข๐จ๐ง ๐๐ง๐ ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐With over 25 years in Communications and Software Development, Iโm your go-to expert for innovative solutions and hands-on leadership. From product design to deployment, I specialize in IVR, Web interfaces, workflow automation, and custom app development, particularly for government agencies and courts.๐๐ฆ๐บ ๐๐ช๐จ๐ฉ๐ญ๐ช๐จ๐ฉ๐ต๐ด:โ Proven technology leader with a can-do attitude.โ Extensive experience in multilingual solutions for Web, IVR, and SMS applications, including Spanish, Farsi, Vietnamese, Khmer, Tagalog, Cantonese, Mandarin, Russian, Hmong, Japanese, Telugu, and Hindi.โ Collaborated with sales teams to create product information, pricing, and demonstrations in a sales engineer role.โ MCSE Communication certified, specializing in IVR, IWR, and call center automation.โ Considerable cloud experience with Amazon AWS and Google Cloud Platform.๐๐ฐ๐ณ๐ฆ ๐๐ฌ๐ช๐ญ๐ญ๐ด:โ Development: Proficient in JavaScript, .NET C#, ASP.NET MVC, HTML, CSS, SQL.โ Systems Analysis: Expert in gathering and documenting customer requirements.โ Communication: Contributor to corporate blogs and technical articles.โ Deployment: Over 25 years ensuring timely, on-budget customer deployments.โ Domain Management: Managed multi-site domains and transitioned from on-premise to Office 365.๐๐ฆ๐ต'๐ด ๐ค๐ฐ๐ฏ๐ฏ๐ฆ๐ค๐ต ๐ข๐ฏ๐ฅ ๐ฆ๐น๐ฑ๐ญ๐ฐ๐ณ๐ฆ ๐ฉ๐ฐ๐ธ ๐ฎ๐บ ๐ฆ๐น๐ฑ๐ฆ๐ณ๐ต๐ช๐ด๐ฆ ๐ค๐ข๐ฏ ๐ฅ๐ณ๐ช๐ท๐ฆ ๐บ๐ฐ๐ถ๐ณ ๐ต๐ฆ๐ค๐ฉ๐ฏ๐ฐ๐ญ๐ฐ๐จ๐บ ๐ง๐ฐ๐ณ๐ธ๐ข๐ณ๐ฅ!
Listed skills include Voip, Ivr, Telecommunications, Management, and 35 others.