• Provided complete meeting support, including materials preparation and notes or minute taking.• Managed CRM database, including troubleshooting, maintenance, updates and report generation.• Oversaw appointment scheduling and itinerary coordination for both members and committee members.• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.• Enhanced collaboration… Show more • Provided complete meeting support, including materials preparation and notes or minute taking.• Managed CRM database, including troubleshooting, maintenance, updates and report generation.• Oversaw appointment scheduling and itinerary coordination for both members and committee members.• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.• Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.• Compared vendor prices and negotiated for optimal savings.• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.• Coordinated special projects and managed schedules.• Solved problems timely and effectively, ensuring customer satisfaction.• Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.• Received, screened and routed incoming calls.• Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.• Maintained office supplies inventory by checking stock and ordering new supplies as needed. Show less

• Researched premium European watchband brands, selected and negotiated Australian distribution rights• Pre-marketed to jewellery retailers and obtained store presence and orders• Distributed and marketed product until end of distribution agreement

Family-owned and operated importer/wholesaler to the watchmaking and jewellery trades.2005-2013 | National Manager – Perth Head Office• Lead and managed team of 48 employees nationwide in all operational aspects of a small business in 4 branches across Australia• Negotiated contracts, leases, distribution agreements, finance terms• Negotiated Australian distribution rights to European jewellery brand Misaki• Attended global trade fairs to source product and keep abreast of… Show more Family-owned and operated importer/wholesaler to the watchmaking and jewellery trades.2005-2013 | National Manager – Perth Head Office• Lead and managed team of 48 employees nationwide in all operational aspects of a small business in 4 branches across Australia• Negotiated contracts, leases, distribution agreements, finance terms• Negotiated Australian distribution rights to European jewellery brand Misaki• Attended global trade fairs to source product and keep abreast of global trends• Coordinated local trade fair presence to maintain and grow market presence1999-2005 | NSW State Manager• Lead a team of 5 sales and technical staff• Successfully developed and executed sales and marketing of watch band and jewellery products• Negotiated agreements with national jewellery buying group for sales and distribution of watch bands and jewellery products1996 – 1999 | VIC State Manager• Lead a team of 14 sales, retail, technical staff• Negotiated concession agreement with Myer Melbourne for national watch repairs, warranty claims and retail watch band sales1991 – 1996 | Various roles in Perth Head Office including accounts/purchasing/sales Show less