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Mark A. is listed as Tech Support Expert / QA/QC based in Davao Region, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Mark A..
Mark A. previously worked as Level 2 Technical Support at Nch Software and Technical Support / Subject Matter Expert at Teleperformance. Mark A. holds Mechanical Engineering from Notre Dame University.
Top-notch communicator, very tech savvy with a strong ability to learn new products and processes very quickly and efficiently.Deliver quality service on a fast-paced environment.Honest and possesses high integrity in the work I do.Always willing and ready to help you and your business.
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Deliver comprehensive L2 and Escalations support to NCH Software end users via tickets, chat, and calls. This encompasses a wide range of services including installation assistance, troubleshooting with bug detection, testing, and documentation for various program categories:VOIP, FTP, call center environment applicationsBusiness applications for inventory.
Davao, Davao Region, Philippines
Provide technical support for Vodafone DSL and POTS services, including activation, modification, and troubleshooting / Manage end-to-end provisioning processes for DSL and POTS services.Collaborate with different internal teams to resolve escalated technical issues promptly.Maintain accurate records of support interactions and technical.
Davao, Davao Region, Philippines
Proficiently handle technical support inquiries for AT&T Uverse VoIP, Fibre, IPTV, and mail server provisioning.Troubleshoot and resolve customer issues pertaining to service activation, configuration, and performance.Execute provisioning tasks for VoIP, Fibre, and IPTV services with precision and efficiency, ensuring seamless service delivery.Collaborate.
Davao, Davao Region, Philippines
Provide expert technical support for Cisco and Linksys Small Office/Home Office (SOHO) end-users and techhnicians alike.Proficiently set-up, configure and troubleshoot network and hardware related issues.Implement and troubleshoot bridged and unbridged network architectures to meet customer requirements and optimize network performance as needed.Document.
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Mark A. is listed as Tech Support Expert / QA/QC.
Mark A. is based in Davao Region, Philippines, Philippines.
Mark A. has worked for Nch Software, Teleperformance, Sutherland, and Concentrix Limited Company.
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Mark A. holds Mechanical Engineering from Notre Dame University.
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