Mark Setchell Email & Phone Number

Greater Atlanta Area

• Manage recurring service contracts, beverage services, pest control, janitorial, HVAC and other services• Propose and assign reactive work orders to internal resources and outside service providers• Develop and manage budgets, approve invoices and purchase orders, and assistance in capital planning• Relocated HQ to Denver, CO (1998) and back to Atlanta, GA (2008) due to CEO leadership restructuring; reconfiguring work stations and offices, setting new standards to accommodate several hundred employees, on time and within budget.• Initiate substantial cost savings in design layouts and architectural fees due to proficiencies in software utilizations • Actively support an environment of teamwork, collaboration, performance excellence, and personal success• Responsible for the administrative duties of facilities, furniture purchasing and building management, manage maintenance operations decisions, and approve security clearance for highly sensitive areas• Architectural design and permit management, ensuring OSHA and ADA compliance, utilizing CAD drawings.• Website design and maintenance – First Web

Greater Atlanta Area

• Oracle UFOP Application and Development – Property Management Modules (tracking construction and large volume projects by . • Created User guides, performed liability testing, and implementations• Developed/programmed other internal Computerized Maintenance Management Systems (CAFM) and integrated workplace management system (IWMS).• Programmed and implemented time tracking database via MS Access dB for internal projects

Greater Atlanta Area

• Administrative Assistant, coordinated facility events• Managed corporate internal and facility announcements• Directly assisted CEO and Executive Administrative Assistants... merged with First Data 4 Qtr 1995

Greater Minneapolis-St. Paul Area

• Modeled and shared customer service best practices with all team members to deliver a distinctive and delightful customer experience• Resolved customer complaints and responded to customers’ special needs.• Supervises the control of the store money including register counts, withdraws from bank, • Performs and supervises merchandising by planning and ensuring the implementation, sets, resets and revisions of basic department and end stands, display tables, and promotional space• Supervises receiving, stocking, pricing, returning, and transferring of merchandise.• Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.