Supporting customers with Azure Service Encryption for Exchange

• Driving an international team of engineers across multiple business groups to deploy networks to new regional data centers worldwide.• Management of all hardware procurement and delivery, DC BOM’s, holding engineers to performance and SLA metrics.• Process owner for Gov Cloud AZ deployments

Cloud & Enterprise NetDefense Service Engineering Lead for enterprise wide security review and analysis of global network for remediation of router ACL’s, and SDET of automated tool for the migration to host based security model for enterprise. Define workflow processes, set team goals, developed metrics for team performance and SLA adherence. Managed all incident and service requests for security compliance and enterprise connectivity issues at all layers of the technology stack.

Within Microsoft Global Network Services I managed; procurement and deployment of new DC network infrastructures and OSP fiber deployments world wide, Financial reporting of actuals vs. forecast with annual spending of ~45M and development of port availability/usage/reservation process for all product groups. Improved the deployment process to data centers by making process tool improvements that shortened the learning curve and made the tool more intuitive

Drove the program to re-architect the global data center networks and shared services infrastructure to provide greater resiliency, redundancy and scalability. .

Within MSIT I Delivered two multi-million dollar projects slated for seven months in seven weeks, deploying HP Network Automation (True-Control) a network device deployment, compliance, configuration, change management, and automated remediation tool used within the MS enterprise bringing 13000+ devices under management while simultaneously deploying NetApp’s OnCommand-SANScreen a new storage management tool providing Process Automation, Performance Reporting, and Capacity Management as a Service for Enterprise Storage Provisioning with 20,000+ ports configured. I transitioned to GFS where I Managed over 70 discrete projects simultaneously several of which were 10M+ of network and server deployments to meet capacity expansion requirements of Office365 world-wide.

Technical PM for MS BPOS Exchange Engineering Core, I worked releasing functional updates and fixes through an ITIL structured release management effort. I contributed in daily ship room meetings to address release planning issues and prioritization. I authored functional specs for feature development efforts within the service offering and authored SOP’s for use by Exchange Mail operations during the release process as well as incident response. I worked with the development and test teams to drive to resolution; technical issues, operational change requests, and customer initiated feature change/addition requests, service monitoring/health checks, and overall engineering of product update releases. Leading a Feature Team, I delivered two public facing UI features in Release 1.10.

As the Principal Network designer, I partnered with the Senior Director to translate business priorities into actionable plans, and provided innovative and high quality technical solutions within defined parameters to support fast-paced, customer-focused business initiatives, proposed and implemented cost saving technology initiatives with project tracking and reporting to executive and management staff, I wrote specifications for, designed, built out campus expansion, and migrated corporate data center to secure Co-Location facility including HVAC and power requirements, with a complete enterprise Infrastructure re-design, based upon Active Directory best practices, all new Redundant Cisco, IBM, Mitel VOIP utilizing SIP technology, MS Server, Citrix/XEN virtualization in support of new ERP, B2B E-Sales, and sales management system, expatriate connectivity from Asia, with redundant VPN remote access solution utilizing Cisco ASA, Astaro Security Gateway appliance, and Blackberry services for mobile users, and completed a migration to Exchange 2007, All delivered on schedule, and within scope and budget. Designed, wrote technical requirements, implemented, and supported roll out of retail outlet stores nationwide.Primary source of technical leadership, annual budget projection and adherence, IT policy creation, BCDR methodologies, management of all projects, six direct reports, individual mentoring, career development, bi-annual reviews, team building, recruiting, and creation and supervision of help desk. Responsible for all vendor selection, relations and management, contract negotiations, asset acquisition, and future vision of Brooks/Moving Comfort IT environmentI managed daily operations of the IT support staff, corporate network, server infrastructure, telecom, enterprise security, help desk, and desktop systems incident support team for the enterprise including retail outlets nationwide, provided secondary support to Database mgr.

• Senior engineer solely responsible for process analysis, definition, design and documentation of Pre-Release validation testing framework for Longhorn server operating system and all future OS releases. • Authored Long Horn Validation Framework standardization document to be used for all pre-release acceptance testing and establish feedback loops to Technology Architects

NT 4.0 Eradication project. Identified and located critical bank applications running on NT4 and migrated them to virtual Win2k3 environment

Repair of AD after incorrect retirement of DC's, built clustered Exchange 2003 for enterprise

• Accomplished the planning, migration and integration of a large Multi server Microsoft and Novell mail system (Group-wise to Exchange cross platform email connectivity) residing in AT&T’s regional network into Metrocall’s NOC after Corporate Merger• Implemented security project and installation of Sidewinder Firewalls, Intrusion Detection System and internet connectivity for NW region. Created data center infrastructure documentation.• Implemented LDAP in Exchange for send mail user lookup in Exchange Site with 2000 users and GroupWise 5.5 with 3600 users in 9 Domains and 55 Post offices..• Accomplished the redesign of the NDS Enterprise for the eventual migration to Active Directory.• De-commissioned a 500 seat customer service call center, and moved 4500 sq ft data facilities to new location.

Managed IT staff, recruited new talent for Dev and Ops, designed and deployed International Network for newly established dot com

Tier III OEM/Integrator support of routing & switching products manufactured by Intel

Improved the network infrastructure and oversaw the business critical server infrastructure based on Netware at the time.

Desktop support, connectivity troubleshooting, Netware administration, and roll out of first Windows based clients

Service Manager certified in PC, and Printer repair for Compaq, IBM, Apple, and NEC