Mark is a thought Leader who has been designing, delivering training and development strategies that produce powerful results for Corporate and non-profit organizations. Highly proficient in Listening, understanding organizational culture and building relationships allow Mark to become a part of your organization. From day one you'll experience Mark's passion for your business as he relentlessly pursues every detail to ensure that he understands your organization and your people. Mark is well grounded in training and development, serving as the supervisor of OD for the American Red Cross, and a go-to universal trainer with the Affinion Group. Sales & Service ExcellenceLeadership TrainingEmotional IntelligenceHandling Difficult ConversationsTime ManagementOrganizational CultureORGANIZATIONS MARK HAS HELPEDThe success companies experience largely depends on the success of its leadership dynamic. Mark helps leaders lead better in multi-generational workforces. Understanding multi-generations from a relational perspective makes Mark an engaging consultant. He combines a unique balance of experience with strategy that gives organizations a marketplace advantage. Ohio Credit Union LeagueCSE Federal Credit UnionTueCore Credit UnionOtterbein CollegeHampton UniversityUnited Way CDC Head-startThe Ohio Attorney General's OfficeOTHER INTERESTMark is an author of five books a former featured writer for About Leaders an online leadership magazine, former Newspaper Columnist and Contributing writer for Trendsetter to Trendsetter Magazine a national publication, former radio and news anchor for talk-tainment radio Mark also serves as a consulting Director of Training & Development for WrightChoice Inc. a workforce development organization as well as an assistant pastor of a growing church. Mark makes complex issues simple with strategy for the people and organizations he helps.