Marketing Services Manager
As part of the larger Communications and Public affairs team at Auckland Transport, I established and grew AT's Customer Insight team and currently lead a small team responsible for marketing for various parts of Auckland Transport's wide portfolio, including road safety campaigns, the regional travel planning team and the Travelwise programme. Additionally I provide marketing expertise and leadership to other parts of the business, including Parking and Public Transport when required. I also… Show more As part of the larger Communications and Public affairs team at Auckland Transport, I established and grew AT's Customer Insight team and currently lead a small team responsible for marketing for various parts of Auckland Transport's wide portfolio, including road safety campaigns, the regional travel planning team and the Travelwise programme. Additionally I provide marketing expertise and leadership to other parts of the business, including Parking and Public Transport when required. I also have responsibility for budgetary planning and monitoring, as well as contracts and relationships with our marketing agencies. Our innovative and award winning targeted marketing campaigns utilise the full marketing mix, including on line and social media, right through to mass market channels. These are built on clear business cases and a growing understanding of our customer base and are supported by well researched campaigns, which are always evaluated thoroughly against set objectives. Show less