Mark Shu Email & Phone Number

Singapore

Leverage over 15 years of experience in digital product development, project management, and operations to drive impactful transformations. Specializing in leading multidisciplinary teams, I deliver complex projects, implement agile methodologies, and optimize operational processes to enhance efficiency and productivity.In addition, I collaborate closely with clients to understand their challenges and objectives, developing tailored strategies that align with their goals. My role… Show more Leverage over 15 years of experience in digital product development, project management, and operations to drive impactful transformations. Specializing in leading multidisciplinary teams, I deliver complex projects, implement agile methodologies, and optimize operational processes to enhance efficiency and productivity.In addition, I collaborate closely with clients to understand their challenges and objectives, developing tailored strategies that align with their goals. My role involves providing leadership and mentorship to teams, fostering a culture of continuous improvement and innovation. My expertise in project governance, stakeholder management, and agile practices ensures projects are delivered on time, within scope, and budget. Show less

Singapore

Conduct UX Design & Product management classes as well Product management workshop. Coach and provide mentorship to adult learners.

Singapore

As the Head of Operations at Digitas, I lead the operations as well Delivery team and implement agency-standard procedures. I drive continuous process improvements, ensuring the efficiency and effectiveness of cross-functional teams. My role involves overseeing project delivery to meet client objectives and conducting internal training on scrum, agile, and product development.

Singapore

Led multiple projects and implemented project management practices within Agency Group Network. Supervised project managers and cross functional teams, managed end-to-end project development, provided leadership and coaching through all project lifecycle phases, maintaining strong client relationships.

Singapore

Led multidisciplinary teams on MNC Tech Giant web portal revamp and localization project.Scope included but not limited to user journey audit, holistic revamp of portal’s design ecosystem, creation of new design components, language development and tone of voice, site architecture audit and development, technical implementation and localization across 8 APAC markets.

Singapore

Supported the Managing Director in operations and implemented internal process improvements. Led transformation governance, aligned senior leadership with program objectives, and established enabling systems for sustained impact.

Singapore

Led digital consultation, transformation, platform design, and experiential projects. Conducted workshops, managed stakeholder satisfaction, and ensured project profitability.

Singapore

Developed and executed internal processes, coached creative and engineering teams, and led product and project governance. Focused on rapid prototyping and strategic partnerships.

Hong Kong

Owned the AR-based mobile app (iButterfly) launch, implemented in multiple markets, and drove sales through strategic business solutions and product feature prioritization.

Hong Kong

Established digital project delivery processes and coached project executives from concept to completion.

Hong Kong

Managed web team development, traffic analytics, and SEO strategies to meet business requirements and increase online viewership.

Toronto, Canada Area

Developed corporate websites, social sharing gadgets, and Facebook applications.Applied Interwoven Optimost and Omniture A/B testing for production pages to optimize portals.

Toronto, Canada Area

Implemented technical projects using HTML, JavaScript, CSS, PHP, and MySQL.

Mississauga, Canada

Created online special sections for in paper publications and maintain overall cosmetic appearance for the portals.

Certificate, Fintech: Innovation And Transformation In Financial Services

Bsc, Computing And Information Science

Activities and Societies: Internal VP - QCSA Event Co-ordinator - GenerAsians

Ontario College Graduate Certificate, Interactive Multimedia

Education record