Mark Shuler Email and Phone Number
17 Technology Circle, Columbia,SC 29203,United States
Mark Shuler's Location
Columbia, South Carolina Metropolitan Area, United States
Mark Shuler's Contact Details
Mark Shuler work email
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Mark Shuler personal email
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Mark Shuler phone numbers
About Mark Shuler
QUALIFICATIONS:• Scrum@Scale Certified Trainer• ICAgile Certified Expert - Agile Coach - Competency-based coaching development•
Mark Shuler's Current Company Details
Palmetto Gba
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Agile Coach andCertified Scrum @ Scale Trainer
17 Technology Circle, Columbia,SC 29203,United States
- Website:
- palmettogba.com
- Employees:
- 1430
Mark Shuler Work Experience Details
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Agile CoachPalmetto Gba Jan 2018 - Present
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Scrum Master / Agile CoachGis May 2017 - Jan 2018United StatesActing Scrum Master and Agile Coach for building Scrum teams to develop new systems based on cloud platforms and relevant services and architectural models -
Manager - Agile Program OfficeGeneral Information Services Jul 2016 - Mar 2017Chapin, Sc- Lead team of Scrum Masters and Scrum Product Owners across 8 teams- Identify and facilitate Scrum and Agile training for leadership roles and Scrum teams- Provide coaching and mentoring for Agile team members across all teams- Drive Scrum adoption within IT organization
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Senior Scrum MasterGeneral Information Services Sep 2015 - Jul 2016Chapin, Sc- Work with multiple Scrum teams to teach and lead team members regarding 3 roles, 5 ceremonies, and 3 key artifacts: - Product Owner, Scrum Master, Scrum Team - Sprint Planning, Daily Scrum Standup, Sprint Review, Sprint Retrospective, Backlog Grooming - Sprint Backlog, Product Backlog, Visible Metrics- Coordinate with other Scrum Masters (Scrum of Scrums) to identify and coordinate dependencies- Establish and lead Best Practices team to establish best practices for both Scrum and Project Management to ensure transparency and to drive maturity across the IT organization
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Senior Service Delivery ManagerBank Of America Apr 2010 - Feb 2015Charlotte Nc- Managed large, complex programs encompassing multiple applications with diverse work teams.- Utilized strong interpersonal skills to successfully lead in a matrixed project management organization.- Negotiated project timelines and resource changes with funding organizations to ensure quality of execution and appropriate risk management.- Collaborated with Agile teams to refine iteration and release planning to ensure data movement downstream would be available in acceptable timeframe for larger enterprise testing.- Partnered with Agile teams with varying levels of maturity and discipline to ensure end to end quality delivery- Engaged in weekly portfolio grooming sessions and reviewed Lean / Kanban development processes - Championed pilot adoption of Agile principles and processes in data warehousing team to facilitate interfacing with mature Agile teams.- Managed programs and projects within 5% of large portfolio funding in large, complex business and technical organizations.- Applied Six Sigma discipline to analyze and design business processes to improve project and data quality. - Delivered quality results within rigid enterprise-level deadlines through aggressive risk and issue management - Drove change controls to manage scope changes.- Identified and resolved potential funding gaps in projects.- Identified risks and issues and applied appropriate mitigation and resolution strategies.- Led projects in several different lines of business.- Quickly adapted to new business environments and operating practices. -
DirectorEmentum Jul 2009 - Mar 2010Leading completion and implementation of strategic plan and supporting operational, practice, and business development activities.• Drove development of company 3-year strategic plan for small growing company. Led effort as part of senior executive team to confirm business and corporate environment(s) and to analyze strengths, weaknesses, opportunities, and threats (SWOT) that affect business direction. Worked with leadership team to redefine corporate vision statement to drive sharper work focus. Corporate strategic plan was used to drive and filter proposal opportunities against stated strategic direction. Strategic Plan was also used to coordinate corporate methodologies and best practices documentation with business development efforts, human resource development plans, and operational platforms and strategies.• Developed and implemented an outsourced personal computer (PC) procurement and support arrangement / process to reduce diversion of billable resources to non-billable work. Arrangement involve benefits policy changes and restricting employee administrative access to company PCs• Researched and wrote whitepaper on physical access control systems (PACS) basics for new employees and to demonstrate company expertise in Identify Management as a practice area.• Managed and led proposal development efforts for General Service Administration (GSA) request of executive mentoring and training. Identified teaming partners and coordinated complex roles and responsibilities necessary to finalize proposal in three weeks.• Developed proposal costing model driven from MS Project and importing data into MS Excel. This model integrated the proforma work plans developed to support specific Request for Proposal (RFP) statements of work and the defined allowable resource billing rates that company was approved to charge. Changes to task resources and hours could quickly be driven through the model to update overall proposal costing. -
Senior Vice President – Senior Change Manager For Processes And ControlsBank Of America Nov 2007 - Feb 2009Information Foundation Program (IFP) Responsibilities / Accomplishments include: • Provided leadership in development of IFP controls environment to provide platform for initiative and ongoing metrics reporting for senior management.• Drove definition of key performance metrics key projects in the IFP portfolio. These metrics highlighted efforts to improve associate productivity regarding locating and verifying information for key analytics capabilities.• Provided coaching to initiative teams regarding key DEFINE and MEASURE deliverables with particular focus on business-oriented problem statements, well-defined metrics, and Cost of Poor Quality (COPQ) definitions.• Leveraged Six Sigma Management By Fact framework to manage metrics and countermeasures.
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Senior Vice President / Technical Delivery ManagerBank Of America Mar 2007 - Nov 2007Customer Data Reference Standards (CRDS) ProgramKey Responsibilities / Accomplishments:• Provided project management leadership to produce final Customer Reference Data standards. Defined measure dimensions for standards and worked with business partners to refine and adopt resulting standards.• Worked with development team to produce Proof Of Concept (POC) measures based upon draft standards. Refined standards measurements based upon learnings from POC.• Coached and mentored change managers in development of business requirements based upon final standards and developed functions specifications for high-level designs.• Coached and mentored CRDS team in defining testing approach and test plans.• Led work to prioritize elements, measurements, and systems for initial rollout. Used Six Sigma tools to score and prioritize elements, measurements, and systems to drive enterprise consensus on priorities.• Provided leadership in development of program issues and change management processes across change teams.
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Senior Vice President / Initiative Portfolio ManagerBank Of America Mar 2006 - Mar 2007Global Corporate Investment Bank (GCIB) Anti-Money Laundering (AML) Program Management Office (PMO)Key Responsibilities / Accomplishments:• Provided change management leadership as part of executive team to implement a program office within the GCIB lines of business to support AML initiatives.• Implemented centralized management and tracking of global AML initiatives. Reviewed initiatives in process and identified common scopes and objectives to rationalize portfolio.• Implemented enterprise project methodology and reporting and rolled these out to global project teams.• Implemented management processes to track and report initiative status and surface key issues across the portfolio.• Coached and mentored Quality & Productivity project managers in change management skills and tools to support initiative management.
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Senior Vice President / Technology Delivery ManagerBank Of America Jan 2005 - Mar 2006Associate Data and Information Management (ADIM) Key Responsibilities / Accomplishments:• Led effort to develop strategy for implementation of business intelligence capability for ADIM Integrated Reporting. Increased shareholder value by proposing to leverage an enterprise licensing agreement (ELA) with Hyperion to deliver ad hoc, standard, and analytics reporting capabilities.• Implemented platforms to deliver business intelligence reporting through appropriate channels using Hyperion suite of products. Directed on-shore requirements development and off-shore design, build, and test processes.• Led effort to structure data in Bank of America’s data warehouse and implemented sets of logical views to protect sensitive data and simplify data access by various channels.• Coordinated FY 2005 quarterly forecasts for entire ADIM program of $7 MM. Worked closely with Program Manager, Change Management team, Technical Delivery Leads, and Technical Team Leads to provide resource-level forecasts to Transition Office.
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Senior Vice President / Technology Delivery Manager / Portfolio ManagerBank Of America Jan 2004 - Jan 2005Enterprise Information Group (EIG)Key Responsibilities / Accomplishments:• Built and led a team of 20 senior project managers to manage large portfolios of projects (approx 50) to support initiative delivery for Compliance, Risk, Corporate Workplace, Legal, Finance, Marketing, Global Treasury Services (GTS), Global Corporate Investment Bank (GCIB), Wealth Investment Management (WIM), and Commercial lines of business.• Worked with EIG Project Management Office as part of the leadership team to develop EIG workflow and governance processes to support new EIG organization.• Represented portfolio status and issues in weekly executive and senior leadership status sessions.
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Senior Vice President / Senior Change ManagerBank Of America Jun 2002 - Jan 2004Enterprise Data Warehouse Key Responsibilities / Accomplishments:• Led technology development teams for Corporate Anti –Money Laundering Enhancements (CAMLE) data acquisition and fulfillment efforts.• Led technology development teams for Enterprise Broker Surveillance (EBS) data acquisition and fulfillment efforts.• Earned Six Sigma Green Belt for process improvements by co-leading project to enhance Data Warehouse Management project estimation processes.
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Vice President / Senior Change Manager / Portal Program ManagerBank Of America Mar 2001 - Jun 2002GCIB PortalKey Responsibilities / Accomplishments:• Delivered the Capital Management and Capital Raising Hubs for the GCIB Portal.• Coordinated key business partners and analysts to define and document business requirements including user interface definitions.• Developed program milestone plans driven from development and support team project workplans and managed deliverables to those milestones.• Assessed and reported program status to program Steering Committee and senior GCIB Technology and Operations Management.
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Vice President / Senior Project Manager / Team LeaderFirst Union National Bank Jun 1997 - Jan 2001Commerical Banking Solutions (CBS)Key Responsibilities / Accomplishments:• Managed large development support team for Commercial front-office system .• Established and maintained close working relationships with business partners, peers, and vendors.• Represented application’s interests to senior and executive management.• Managed $50 MM in-house developed application with $10 MM annual operating budget.• Implemented customer-driven enhancement prioritization and approval process for 2000+ customer base.• Developed customer impact metrics and methodology to track and report production issues.• Organized and led high-availability team which improved system availability from 85+% to >99%. -
Vice President - Systems ManagerFirst Union National Bank Oct 1995 - Jun 1997Automated Financial Systems (AFS) Commercial Loan Accounting System (CLAS)Key Responsibilities / Accomplishments:• Led development and enhancement efforts for Automated Financial Systems (AFS) Commercial Loan Accounting System (CLAS). • Managed development staff of 8 technical analysts and developers.• Envisioned and implemented innovative facilities within CLAS application: Common Interface Database (CID) – provided relational interface to proprietary AFS database. Reduced batch interface development time by over 50% by providing standard DB2 access to data and precluding the need for CLAS team to develop custom interface solutions. Autobooking Engine – Provided rules-based front end to AFS real time system. This facility has allowed over 90% of Small Business loans to be automatically booked on CLAS. The autobooking engine also allowed systems conversions to be accomplished in less than 60% of usual time since real time AFS transactions are used versus more cumbersome batch transactions.• Established and maintained working relationships with commercial operations business partners. • Ensured needs of business partners were identified and workable solutions proposed, sized, and prioritized.• Developed and maintained comprehensive 12-month project / resource plan to reflect commitments and priorities of team to business partners and senior management.• Reported status of application to senior and executive management.
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Avp - Project ManagerFirst Union National Bank Oct 1991 - Oct 1995Key Responsibilities / Accomplishments:• Led series of projects to consolidate two existing customized versions of AFS Commercial Loan Accounting System into single system.• Worked in a matrixed organization with shared technical analysts and developers. • Managed conversion teams to consolidate non-AFS systems from acquired banks onto First Union AFS system.
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Consulting ManagerAccenture May 1985 - Sep 1989Consulting ManagerKey Responsibilities / Accomplishments:• Managed project to consolidate consumer call center for Dominion Bankshares. • Led team to document workflows and staffing for multiple call centers and implement consolidated process.• Co-managed project to design installation of warehouse distribution system.Consulting Staff• Conducted materials flow analysis for process reengineering in manufacturing facility. Implemented Just-In-Time techniques to shorten production system from 6 weeks to 2 weeks.• Implemented Electronic Data Interchange (EDI) shipping advisement for large textile manufacturer. Created and transmitted automated shipping manifests to receiving site to support Just-In-Time manufacturing processes.• Streamlined and documented procedures for executing a model cycle for the Asset / Liability model.• Designed and programmed Asset / Liability model for First Union National Bank. This model was developed in NOMAD and ran on VM O/S. Worked with senior First Union Finance analysts and managers to develop design. This system implemented automated feeds from DDA, Time Deposits, Certificates of Deposit, Consumer Loans, and Commercial Loans.
Mark Shuler Skills
Risk Management
Business Intelligence
Process Improvement
Strategy
Management
Vendor Management
Program Management
Sdlc
Pmo
Business Analysis
Business Process Improvement
Leadership
Project Management Office
Agile Methodologies
Consulting
Enterprise Software
Software Development Life Cycle
Mark Shuler Education Details
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4.0 Gpa
Frequently Asked Questions about Mark Shuler
What company does Mark Shuler work for?
Mark Shuler works for Palmetto Gba
What is Mark Shuler's role at the current company?
Mark Shuler's current role is Agile Coach andCertified Scrum @ Scale Trainer.
What is Mark Shuler's email address?
Mark Shuler's email address is ma****@****ler.net
What is Mark Shuler's direct phone number?
Mark Shuler's direct phone number is +170490*****
What schools did Mark Shuler attend?
Mark Shuler attended Clemson University, University Of South Carolina - Darla Moore School Of Business.
What skills is Mark Shuler known for?
Mark Shuler has skills like Risk Management, Business Intelligence, Process Improvement, Strategy, Management, Vendor Management, Program Management, Sdlc, Pmo, Business Analysis, Business Process Improvement, Leadership.
Who are Mark Shuler's colleagues?
Mark Shuler's colleagues are Monica E, Mary Alice Office, Nita Collins, Donna Salais, Courtney Faison, Regina Zaucha, Charles Buckley.
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Mark Shuler
President / Ceo At Mark Of Excellence Cleaning Service 22 Year Retired Msgt, Us Marines Specialized In Elite Clean Ser.Greater Philadelphia -
Mark Shuler
Certified Trainer And Business Consultant With A Passion For The Right People In The Right Seats.Gore, Va1theshulergroupllc.com
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