Mark Shuler Email & Phone Number

United States

Acting Scrum Master and Agile Coach for building Scrum teams to develop new systems based on cloud platforms and relevant services and architectural models

Chapin, SC

- Lead team of Scrum Masters and Scrum Product Owners across 8 teams- Identify and facilitate Scrum and Agile training for leadership roles and Scrum teams- Provide coaching and mentoring for Agile team members across all teams- Drive Scrum adoption within IT organization

Chapin, SC

- Work with multiple Scrum teams to teach and lead team members regarding 3 roles, 5 ceremonies, and 3 key artifacts: - Product Owner, Scrum Master, Scrum Team - Sprint Planning, Daily Scrum Standup, Sprint Review, Sprint Retrospective, Backlog Grooming - Sprint Backlog, Product Backlog, Visible Metrics- Coordinate with other Scrum Masters (Scrum of.

Charlotte NC

- Managed large, complex programs encompassing multiple applications with diverse work teams.- Utilized strong interpersonal skills to successfully lead in a matrixed project management organization.- Negotiated project timelines and resource changes with funding organizations to ensure quality of execution and appropriate risk management.- Collaborated.

• Leading completion and implementation of strategic plan and supporting operational, practice, and business development activities.
• Drove development of company 3-year strategic plan for small growing company. Led effort as part of senior executive team to confirm business and corporate environment(s) and to analyze strengths, weaknesses.
• Developed and implemented an outsourced personal computer (PC) procurement and support arrangement / process to reduce diversion of billable resources to non-billable work. Arrangement involve benefits policy changes.
• Researched and wrote whitepaper on physical access control systems (PACS) basics for new employees and to demonstrate company expertise in Identify Management as a practice area.
• Managed and led proposal development efforts for General Service Administration (GSA) request of executive mentoring and training. Identified teaming partners and coordinated complex roles and responsibilities.
• Developed proposal costing model driven from MS Project and importing data into MS Excel. This model integrated the proforma work plans developed to support specific Request for Proposal (RFP) statements of work and.

• Information Foundation Program (IFP) Responsibilities / Accomplishments include:
• Provided leadership in development of IFP controls environment to provide platform for initiative and ongoing metrics reporting for senior management.
• Drove definition of key performance metrics key projects in the IFP portfolio. These metrics highlighted efforts to improve associate productivity regarding locating and verifying information for key analytics.
• Provided coaching to initiative teams regarding key DEFINE and MEASURE deliverables with particular focus on business-oriented problem statements, well-defined metrics, and Cost of Poor Quality (COPQ) definitions.
• Leveraged Six Sigma Management By Fact framework to manage metrics and countermeasures.

• Customer Data Reference Standards (CRDS) ProgramKey Responsibilities / Accomplishments:
• Provided project management leadership to produce final Customer Reference Data standards. Defined measure dimensions for standards and worked with business partners to refine and adopt resulting standards.
• Worked with development team to produce Proof Of Concept (POC) measures based upon draft standards. Refined standards measurements based upon learnings from POC.
• Coached and mentored change managers in development of business requirements based upon final standards and developed functions specifications for high-level designs.
• Coached and mentored CRDS team in defining testing approach and test plans.
• Led work to prioritize elements, measurements, and systems for initial rollout. Used Six Sigma tools to score and prioritize elements, measurements, and systems to drive enterprise consensus on priorities.

• Global Corporate Investment Bank (GCIB) Anti-Money Laundering (AML) Program Management Office (PMO)Key Responsibilities / Accomplishments:
• Provided change management leadership as part of executive team to implement a program office within the GCIB lines of business to support AML initiatives.
• Implemented centralized management and tracking of global AML initiatives. Reviewed initiatives in process and identified common scopes and objectives to rationalize portfolio.
• Implemented enterprise project methodology and reporting and rolled these out to global project teams.
• Implemented management processes to track and report initiative status and surface key issues across the portfolio.
• Coached and mentored Quality & Productivity project managers in change management skills and tools to support initiative management.

• Associate Data and Information Management (ADIM) Key Responsibilities / Accomplishments:
• Led effort to develop strategy for implementation of business intelligence capability for ADIM Integrated Reporting. Increased shareholder value by proposing to leverage an enterprise licensing agreement (ELA) with.
• Implemented platforms to deliver business intelligence reporting through appropriate channels using Hyperion suite of products. Directed on-shore requirements development and off-shore design, build, and test processes.
• Led effort to structure data in Bank of America’s data warehouse and implemented sets of logical views to protect sensitive data and simplify data access by various channels.
• Coordinated FY 2005 quarterly forecasts for entire ADIM program of $7 MM. Worked closely with Program Manager, Change Management team, Technical Delivery Leads, and Technical Team Leads to provide resource-level.

• Enterprise Information Group (EIG)Key Responsibilities / Accomplishments:
• Built and led a team of 20 senior project managers to manage large portfolios of projects (approx 50) to support initiative delivery for Compliance, Risk, Corporate Workplace, Legal, Finance, Marketing, Global Treasury.
• Worked with EIG Project Management Office as part of the leadership team to develop EIG workflow and governance processes to support new EIG organization.
• Represented portfolio status and issues in weekly executive and senior leadership status sessions.

• Enterprise Data Warehouse Key Responsibilities / Accomplishments:
• Led technology development teams for Corporate Anti –Money Laundering Enhancements (CAMLE) data acquisition and fulfillment efforts.
• Led technology development teams for Enterprise Broker Surveillance (EBS) data acquisition and fulfillment efforts.
• Earned Six Sigma Green Belt for process improvements by co-leading project to enhance Data Warehouse Management project estimation processes.

• GCIB PortalKey Responsibilities / Accomplishments:
• Delivered the Capital Management and Capital Raising Hubs for the GCIB Portal.
• Coordinated key business partners and analysts to define and document business requirements including user interface definitions.
• Developed program milestone plans driven from development and support team project workplans and managed deliverables to those milestones.
• Assessed and reported program status to program Steering Committee and senior GCIB Technology and Operations Management.

• Commerical Banking Solutions (CBS)Key Responsibilities / Accomplishments:
• Managed large development support team for Commercial front-office system.
• Established and maintained close working relationships with business partners, peers, and vendors.
• Represented application’s interests to senior and executive management.
• Managed $50 MM in-house developed application with $10 MM annual operating budget.
• Implemented customer-driven enhancement prioritization and approval process for 2000+ customer base.

• Automated Financial Systems (AFS) Commercial Loan Accounting System (CLAS)Key Responsibilities / Accomplishments:
• Led development and enhancement efforts for Automated Financial Systems (AFS) Commercial Loan Accounting System (CLAS).
• Managed development staff of 8 technical analysts and developers.
• Envisioned and implemented innovative facilities within CLAS application: Common Interface Database (CID) – provided relational interface to proprietary AFS database. Reduced batch interface development time by over.
• Established and maintained working relationships with commercial operations business partners.
• Ensured needs of business partners were identified and workable solutions proposed, sized, and prioritized.

• Key Responsibilities / Accomplishments:
• Led series of projects to consolidate two existing customized versions of AFS Commercial Loan Accounting System into single system.
• Worked in a matrixed organization with shared technical analysts and developers.
• Managed conversion teams to consolidate non-AFS systems from acquired banks onto First Union AFS system.

• Consulting ManagerKey Responsibilities / Accomplishments:
• Managed project to consolidate consumer call center for Dominion Bankshares.
• Led team to document workflows and staffing for multiple call centers and implement consolidated process.
• Co-managed project to design installation of warehouse distribution system.Consulting Staff
• Conducted materials flow analysis for process reengineering in manufacturing facility. Implemented Just-In-Time techniques to shorten production system from 6 weeks to 2 weeks.
• Implemented Electronic Data Interchange (EDI) shipping advisement for large textile manufacturer. Created and transmitted automated shipping manifests to receiving site to support Just-In-Time manufacturing processes.

Masters, Computer Science, 4.0 Gpa

Activities and Societies: Upsilon Pi Epsilon - Honor Society in Computing Sciences 4.0 GPAWorked part-time as a graduate assistant..

Business Adminitration, Accounting

Activities and Societies: Alpha Beta Psi - Accounting Honor Fraternity Dean's List