Hello Everyone!I'm Mark, a meticulous and diligent professional with a proven track record of implementing inventory and stock management systems using Lean Six Sigma Black Belt and Prince II methodologies. Throughout my career, I have remained a resourceful and results-driven professional with a record of leading teams and streamlining processes across global organizations to improve quality and enhance productivity. Moreover, I have proven success in thriving in fast-paced environments and discovering possibilities to launch effective business solutions, and lowering expenses while increasing efficiency, and encouraging team members. My expertise lies in collaborating with management staff to identify and deliver the required administrative and operational support for the organization. I am an excellent communicator with strong interpersonal, attention to detail, written, verbal, problem solving, critical thinking, time management, organizational, and leadership skills.Below are some of my expertise:· Project Management. Program Management · Operations Management· Budgeting & Forecasting· Customer-Centric Focus· Stakeholder Engagement· Strategic Business Planning· Risk Assessment & Mitigation· Continuous Process Improvement· Business Development· Cross-Functional Collaboration· Team leadership & Development· Cost Savings & Margin ImprovementI am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company.While others take pride in meeting all standards set before them: my passion is for delivering service and leadership that goes beyond organizational expectations. Connect with me today or send me an email at marksims21@icloud.com if you want to discuss additional details regarding my work experience and the skills I have to offer. I'm always interested in making new professional acquaintances!
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Operations DirectorT Shirt & Sons LtdSwansea, Wales, Gb -
Head Of OperationsTshirt & Sons Jun 2022 - Present
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Eu Program Manager Fc LaunchAmazon Nov 2020 - Jun 2022Seattle, Wa, UsAs a part of this job role, I manage several high-level priorities ranging from supply chain system setup to build layout and equipment design and hiring qualified employees. I also reprioritize work weekly based on changing data and business demands. One of my key tasks is to address issues/concerns calmly and logically while ensuring quick and satisfactory resolutions for all stakeholders and employees. My duties comprise of establishing and maintaining strong relationships with global senior stakeholders through effective communication. I am involved in building excellent working relationships with customers and clients through extensive foreign travel. Responsible for reporting to Directors and VPs while implementing innovative and cost-effective strategies to exceed overall goals. Furthermore, I engage with external companies and contractors to ensure the delivery of business outcomes.Some accomplishments include:• Development and launching of high-profile new and existing Amazon Fulfilment Centers across Europe with budgets exceeding $200MM.• Managed a UK and EU-wide management hiring process that brought together 6 EU teams and 326 early hire managers.• Designed a £14MM program to transform a 740,000-square-foot building into an operating Amazon FC facility containing 3MM units in under nine weeks.• Re-aligned a failing £1.5MM buildout project, ensuring completion on time to deliver 240,000 customer returns units each week during peak season -
Eu Operations Development Partner | Program ManagerAmazon Sep 2018 - Nov 2020Seattle, Wa, UsDuring my time in this position, I focused on projects and programs focussing on management training and development to support the continued growth of the EU Fulfilment Centre.I was selected to oversee a critical but underperforming aspect of the experienced Manager Program. By taking ownership, redesigning project approach and methodology, i delivered a £400K project preventing the failure of a £2.4MM EU wide SME Program. My duties comprise of establishing strong relationships with a variety of teams across the EU, including recruitment, operations, ACES SME teams, and senior leadership teams, to ensure customer satisfaction across many project outcomes. Moreover, I presented data and metrics to the EU senior leadership team on a regular basis using clear and concise presentations.Underneath listed are my key achievements:• Revolutionized leadership onboarding and training by developing and maintaining an e-learning platform for 3,800 managers across the EU over a four-year period with a $4.8M budget.• Assisted Amazon's EU management with training and development materials for a £400k failing component of a £2.4MM project.
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Operations Area ManagerAmazon Dec 2014 - Sep 2018Seattle, Wa, UsWithin this job role, I possessed in-depth knowledge of both outbound and inbound supply chains, transportation, and logistics. I was involved in encouraging proactive contributions, effective teamwork, and team development among 400 associates daily using excellent communication and leadership skills. My notable duties were scoped, trialed, developed, and implemented a unique system of inventory tracking and control to identify and locate up to 2.5MM Inbound units weekly with customer-impacting benefits. One of my key tasks was to employ Lean Six Sigma Black Belt qualification to develop, implement and train management teams from L3-L7 within Amazon in CI tools, Kaizen & Gemba methodologies.Here are some of my proudest achievements:• Earned trust and respect of team members by consistently achieving 99th percentile for EU Amazon Area Managers and the top within home FC through Amazon Connections.• Conducted a Kaizen on failing Service Level Agreements (SLAs) for the worst-performing inventory lines resulting in a 60% success rate with 30% improvement.
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Director Of OperationsPeak Fitness Ltd Feb 2009 - Nov 2014A natural entrepreneur creating a successful business plan and developing continued business growth through strategic assessment of the market place, identifying the optimal demographic and client base. Hired and developed diverse management teams, including the recruitment of first class, professionally qualified stand-alone teams and management to ensure customer focus and satisfaction was at the heart of business decisions and continued growth.• Developed business plans from concept to implementation for successful privately-owned businesses• Strategic assessment of the market place identifying the optimal demographic and client base to ensure business success and growth sustaining 68% growth year on year through ensuring customer satisfaction and strong stakeholder management• Hired and developed diverse management teams, including the recruitment of first class, professionally qualified stand-alone teams to operate and develop continued business growth -
Commissioned Army Officer - CaptainBritish Army Aug 2002 - Jan 2009Andover, Hampshire, GbA natural leader selected for a limited number of Army bursaries through university, before completing the Regular Army Officer Commissioning Course at The Royal Military Academy Sandhurst. As a Commissioned Army Officer serving in The Royal Scots - The Royal Regiment, I served in 2 operational tours of Iraq - 1 as a Platoon Commander and the second as the Iraqi Security Forces Liaison Officer. I was selected to be an Army instructor, a Company Second in Command, a support weapons Platoon Commander and one of four Army Officer’s selected for public duties on The Royal Guard for Queen Elizabeth II –Balmoral Castle.Some key achievements in this position:• Managed the control and maintenance of assets, circa £4.5M including; vehicle fleet management; complex hi tech systems; communication and ancillary equipment• Publicly recognised by senior management and reported on as top 3 of 22 senior instructors. • A Qualified Press Officer for the British Army Basra HQ (Iraq) liaising with reporters from all forms of media as the public face of over 5000 personnel. Experienced highly proficient and trained communicator, remotely managed senior international intelligence resources whilst briefing to strategic level management and stakeholders including VIPs up to ministerial level
Mark Sims Education Details
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King'S College LondonWar Studies -
Royal Military Academy Sandhurst
Frequently Asked Questions about Mark Sims
What company does Mark Sims work for?
Mark Sims works for T Shirt & Sons Ltd
What is Mark Sims's role at the current company?
Mark Sims's current role is Operations Director.
What schools did Mark Sims attend?
Mark Sims attended King's College London, Royal Military Academy Sandhurst.
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