Mark Smith Email & Phone Number

Los Angeles, CA, US

• Servicing primarily mid market companies (SMB). Key areas of expertise include:
• Fractional CIO and CISO services
• Cybersecurity and Assessments
• Technology Advisory
• Platform and Vendor Selection
• M&A Technology Due Diligence

Los Angeles, CA, US

• Lead technology team for cutting-edge law firm based in Los Angeles servicing multiple offices and remote workforce internationally.
• Architected enterprise to eliminate unplanned downtime through implementation of Highly Available (HA) Fortinet Firewalls/SDWAN and dual ISP configuration across all office locations nationally.
• Implemented Zoom Phone/Room enabling the hybrid workforce, reduced phone system costs by 45% by successfully migrating off CallTower VoIP.
• Consolidated acquired firms into enterprise application systems: Thomson Reuters time & billing, merged disparate document management systems, etc.
• Enhanced end-user secure authentication by utilizing MS Azure Single Sign On (SSO) for key enterprise applications.
• Identified areas of stale data containing confidential information. Mitigated the risk of ransomware attack exposing sensitive information and reduced cloud storage costs.

Newport Beach, CA, US

• Customer account lead for Large Retail Organization in excess of 12,000 seats and 300 Stores
• Managed Security Operations Center (SOC) service and incident response team.
• Provided ongoing reporting for SOX and PCI compliance by managing enterprise File Integrity Monitoring (FIM) Platforms.
• Lead facilitator between cross functional teams; Applications, Network Services, Information Privacy and Cybersecurity.
• Integrated several enterprise line of business applications with OKTA Single Sign On (SSO) improving user efficiency and reducing passwords.
• Implemented Alert Logic Managed Detection Response (MDR) tool across corporate and retail locations Deploying agents in large scale Windows and Linux Server environments

Los Angeles, California, US

• IT Strategy/Operations: Delivered a comprehensive IT strategy and operations for a 575 person firm in 9 sites. Grew the IT team from 9 to 17 staff. Entrusted with a 4M budget. Planned departmental roadmap to align with.
• Leadership Collaboration: Formed an IT steering committee with business and technology representation to present updates and foster greater communication with leadership. In charge of all areas of IT including but not.
• M&A: Led integration of 7 firms, nearly doubling the size of the organization. Established a process to assess and to remediate cybersecurity vulnerabilities in acquired businesses. Led the technology move of company.
• Security Architecture: Implemented a Multi-Layered Security Architectures: including Managed Security Firewall Services, Email Security (Proofpoint), Deep Packet Inspection, Multi Factor Access (MFA), and SCCM..
• IT Security Due-Diligence: Overhauled the due diligence process when acquiring new firms to provide network visibility. Demonstrated strong problem solving and analytical skills by protecting the firm from a wide.
• Team Building: Staffed the IT organization with top talent. Fostered collaboration through several business transformations and acquisitions. Leveraged MS Enterprise Agreements and other resources to secure ongoing.

St. Louis, Missouri, US

• Financial Services, Insurance, Sports, and Accounting organizations. Provided registered investment advisory services to high net worth individuals and A-list celebrities.
• Managed 10 U.S.-based Business Management and Sports Management offices
• Implemented a cloud-based email litigation search platform for 500 employees
• Implemented enterprise CRM platform to support the needs of all of the U.S. offices in sharing client information.
• Oversaw Help Desk that supported 500 users with a 4-hour resolution for Partners and aggressive service levels for the enterprise.

Toronto, Ontario, CA

• Headquarters in Winnipeg Canada. Publicly held Financial Services, Insurance, Sports Management and Accounting Service organization.
• Responsible for managing 8 sites in the U.S. with a total headcount of over 500 enterprise users.
• Directed the IT integrations of more than five of the top Sports and Business Management Firms in the U.S.
• Oversaw the integration of the accounting/imaging systems of 3 the largest Business Management Firms in Los Angeles.

Economics

Management Information Systems, General

Associates, Business

Education record