An accomplished ICT professional with a demonstrated history over a decade of hands-on experience in managing complex IT infrastructures, network operations, and cybersecurity initiatives in the financial services industry. As a driven and results-oriented IT Manager, always at the forefront of managing the company’s IT infrastructure, ensuring the timely handling of services and incidents. With a focus on best practices, my main responsibility includes overseeing IT service management, networking and communications, and cybersecurity, while also keeping abreast with the latest in AI and technology. In the dynamic field of fintech, leads the charge in developing mobile applications and maintaining the current version of IT systems, streamlining processes to enhance service delivery and operational efficiency. Core Competencies:• IT Infrastructure Management: Expertise in designing, implementing, and maintaining scalable IT infrastructure solutions that ensure reliability and performance.• Network Operations: Skilled in overseeing network operations, ensuring seamless connectivity, and optimizing network performance across the organization.• Cybersecurity: Proven track record in developing and enforcing robust cybersecurity protocols, conducting risk assessments, and implementing preventive measures against cyber threats.• Fintech Innovation: Hands-on experience in leading fintech initiatives, integrating cutting-edge technologies to enhance financial services, and staying ahead of industry trends.• Technical Support: Exceptional ability to provide end-to-end technical support, troubleshoot complex issues, and ensure minimal downtime.• Strategic Planning: Strong strategic planning abilities, focusing on leveraging technology to drive business growth and operational efficiency.• Project Management Skills: Collaborative management personnel with managing IT-related projects from planning to closure process.