• Created proof of concepts (POCs), demonstrating business value in given scenarios, e.g., wrote an interface to use Alexa voice commands to control an app.• Automated creation of EC2 and VMs, improving fully secure deployment time from days to potentially <1 hour. • Performed security audit reviews and mitigation, improving security scores by ≥40% and opting for a security stance, helping save future work. • Improved user/customer experience, proactively using tools to help and monitor, providing quicker response time.• Created and managed EC2 Scheduler and reservations to minimize AWS costs, improving cost efficiency 50%; broke down AWS costs per product sold, improving cost visibility and analysis.• Wrote automated end-to-end and load testing to harden and ensure reliability of core products, increasing customer retention and wins.• Managed and improved CI / CD pipelines and tools to automate development and testing, increasing developers' productivity. • Improved security and ease of use by setting up Jenkins to use SSO via Azure AD and group-based permissions.• Enhanced cost and security by automating creation and destruction of custom agents with push of a button. • Rewrote ETL process, improving reliability for customer-dependent data.• Set up, managed, and automated AWS SFTP site to fully integrate with ETL process for data essential for customers.

• Improved products by adding new features and bug fixes, improving user experience and functionality.• Integrated data from multiple tools using APIs, synchronizing data across tools, generating needed reports, and automating complex tasks.• Increased productivity and ease of use by designing and administering Jira for teams and integrating with Google Suite.• Created lucid charts for teams, improving management and process visualization.• Helped move to the cloud, establishing new AWS multi-account infrastructure from the ground up.• Automated AWS environment using watchers and alerts, improving security via auditing and alerts.• Automated creation and generation of PDFs using Itext, making them available to customers on demand.

• Wrote tools to generate debugging and billing reports from large NoSQL DBs, improving customer troubleshooting capabilities.• Improved and managed extensive global ETL process, which collects and aggregates data from multiple DCs to centralized Oracle; added monitors and alerts to resolve issues proactively.• Created tools to automate billing reports.• Consolidated > 30 different billing report formats into < 5 reports also used for billing and customizable to manage multiple customers’ requirements.• Created and managed Multi TBs MongoDB Replica Sets in multiple DCs with RestHeart on top, housing customers’ logs, and PHI, allowing for detailed report generation and finding patterns. • Containerized code and tools, improving deployment and management.• Helped deploy and troubleshoot Kubernetes, allowing for smoother rolling upgrades. • Wrote scripts to update Jira directly based on data from Rest API, automating tasks.

• Improved external websites by adding new features and bug fixes, improving users' experience and functionality.• Used templating system, improving code reusability and functionality. • Implemented dynamic frontend and database functionality for customers.• Developed from the ground up, PayPal gateway payment system, integrated with PayPal using REST API, allowing online payments.