Mark Souter Email & Phone Number

Minneapolis, Minnesota, Us

Dayforce provides a unified solution across human resources, payroll, benefits, workforce management, and talent management. At Dayforce, I work with HR and business leaders to help articulate the bankable and non-bankable value of Ceridian applications.I lead cross-functional teams to work with executives and practitioners at Ceridian clients to help shape their organisational/ human capital management (HCM) transformation agenda.Additionally, I also craft written and spoken points of views on the workplace that support our sales and marketing team's strategies and efforts.

Austin, Texas, Us

In addition to HCM Domain consulting, Cloud Adoption Services (CAS) was added to my portfolio. In CAS, I partnered with senior leaders in driving change, enabled end user ('people') adoption of Oracle Cloud processes, and realising project success of highly complex, HR and workforce transformation initiatives. This included:- Creating Cloud Operating Frameworks and Cloud Operating models for organisations, ensuring success after the "go live" of a solution.-Crafting change strategies, plans and supporting materials.-Leading User Experience Labs, where a client's employees and managers have the opportunity for a hands-on to experience an early iteration of a HCM/ enterprise application configuration.

Austin, Texas, Us

Provide deep domain consulting expertise in Human Capital Management (HCM), particularly in articulating the business value and proposition of HCM Cloud products.Work with clients at the C-level, understanding their issues and business requirements and laying out a road map of how to leverage Oracle's products and services.Design and deliver HCM go-to-market strategies in APAC; Define and deliver HCM Cloud consulting services.Work with Product Development to gain visibility to HCM Cloud product direction, incubator programs and key project support.Provide architectural experience and direction across the HCM Cloud Domain of Oracle solutions with product, implementation and business relevance.Assist in developing innovative HCM Cloud services for delivery by the Regional Practices.Support the incubation of the Regional HCM Cloud Practices through the delivery of business development, implementation support services for key and strategic accounts.Support the enablement of HCM Cloud delivery capability through the involvement in Training programs.Share experiences and provide best practices input into the Community of HCM Cloud Architects and consultants.

Santa Clara, Ca, Us

• Founded and launched the ServiceNow HR product business in Asia Pacific & Japan (APJ). Developed key sales, go-to-market strategies and objectives for ServiceNow in the HR line of business. • Winner of APJ Product Sales Manager of the year. Met and exceed annual sales targets specific to the HR Business Unit, as well as achieving a 99% customer renewal rate.• Provided HR industry expertise in the development and implementation of specific market strategies and programs• Enabled ServiceNow teams and partners on the ServiceNow HR product and HR marketplace.• Developed and maintained strong relationships with key accounts, priority customers, partners and the industry at large• Demand generation: Worked closely with product marketing to develop commercial strategies including customer segmentation, positioning/ messaging, sales strategy and tools.

South San Francisco, California, Us

• Demonstrated impact to customers by quantifying & increasing the value of their technology investments, building compelling ‘door-opening’ & ‘deal closing’ business cases, ROI & analysing benchmark data, bringing organisational change & transformation.• Consulted with clients to drive executive-level conversations, connecting HR priorities to business strategy though HR technology. Grew the average size of deal across both customers & prospects, from 2 to 6 modules per sale, closing $15M USD in annual subscription account value.• Created the rollout of HR technology plans in line with customer readiness, business priority and strongest value realisation.• Authored business transformation studies, articulating the case for change and the benefit outcomes for customer reference stories.• Public speaking and demand generation activity, which builds pipeline to 3 times annual budget.• Designed and facilitated sales enablement and training, on engaging HR and the value of a unified HR technology platform.• Top 10 Social Media influencer & most published media spokesperson in APJ for SAP-SuccessFactors. Stories have featured on Australia’s ‘Channel 10 Morning News’ live television, 2CC AM radio, ‘The Australian’ newspaper & in HR industry publications, providing thought leadership & technology solutions for today’s workplaces.

South San Francisco, California, Us

• Lead the HR team in the end-to-end HR consultancy, service & experience throughout all SuccessFactors’ operations in Asia Pacific. Founded, established & set in place all Asia Pacific HR practices.• In 12 months, for Asia Pacific, led the implementation of 14 SuccessFactors HR software solutions.• Coached senior leadership to build the business in an emerging market with record revenue growth, as well as hiring & ramping a headcount of approximately 3x over a 18 month period.• Led & contributed to SuccessFactors’ global HR programs & approaches, including:- A complete redesign & launch of the performance management philosophy & practice, upon a new-set foundation of leadership goals & values, using the company’s own software solutions. Developed, engaged & trained all staff & managers worldwide on the revised approach. 2 out of 3 employees responded saying the approach was vastly improved than prior years.- The design & launch of a global, SaaS based, reward & recognition program (Globoforce).- The establishment of a recruiting process & solution for Asia Pacific, as well as hiring & building the recruiting team via partnership with the VP of Talent Acquisition.

San Jose, California, Us

• Head of HR services in Australia & New Zealand. Lead a team of HR Business Partners, accountable for their growth, development & performance as HR practitioners.• Established Asia Pacific HR Shared Services, “Ask HR”, to provide a consistent and scalable service, as a first point of call addressing people’s HR related queries. Client satisfaction scores for this service were frequently above 93%, where people were ‘satisfied’ or ‘extremely satisfied’. • Led all merger & acquisition activity, harmonising the workforce integration, in Australia and New Zealand. This was in the key HR areas of communication, consolidation of employment contracts, re-modelling compensation/ benefits variances & alignment of career paths & internal job grades.

San Jose, California, Us

• Led HR Business Partner activity & programs crossing over the sales, engineering & support teams. This accountability covered the full spectrum of HR services, from "hire to retire", as well as leadership coaching & development.• Developed a strategic plan, owned by the business leader (VP), offering solutions of blended initiatives that drove the performance change the leader was looking for. The plan required the leader’s “own name & signature”, sponsorship & their budget investment. The plan also had a communication approach that supported the timeline agreed by the leader. The measure of success achieved was via an independent leadership assessment tool, as well as exceeding each quarter's financial targets.

Round Rock, Texas, Us

• The architect behind Dell’s wins for both 2004 & 2005 in Hewitt’s “Best Employer in Australia & New Zealand” survey. This survey includes 150+ organisations, employing more than 270,000 people. • Led the management & design of Dell’s Human Resource Information Systems, supporting the organisation’s activity on workforce analytics, headcount, payroll, sales compensation, talent management, occupational health/ safety & reward/ stock planning.• Sole accountability to design, develop & manage all compensation/ benefits & human resource operations activity, across Dell Australia & New Zealand. Partner with other country counterparts, to implement Dell global HR programs & initiatives across Asia Pacific & Japan.

Atlanta, Georgia, Us

• Selected to be part of NCR’s International Assignment/ ‘A-Player’ Development Program & relocated to the USA. I provided compensation consultation & support on a global basis to the Retail Solutions Division, comprising approximately of 2,000 people with an annual revenue figure of US $1.3 billion.• Accountability for the development, design & implementation of global compensation programs, such as the Sales Solutions Compensation Plan & stock option allocation. Sole accountability for the US business/ engineering salary survey process & also presenting solutions to improve NCR’s Job Evaluation system. Management of the annual performance appraisal process, merit program, discretionary pay distribution & talent management activities.• The strategic HR business partner for the Retail Vice President for all HR activities. Provide end-to-end HR consultation, dedicated to the Business Unit field. The Business Unit held an annual revenue figure of $US 32 million & headcount of 150 across 8 Asia Pacific countries. Lead & manage the successful deployment & delivery of global HR programs & processes in support of RSD’s business operations. • I was selected for a ‘fast-track’ assignment in Milan, Italy, to design & implement a talent management program for the Europe/ South Asia Pacific region. For the outcomes of the assignment/ program, I won the NCR CEO’s pinnacle annual recognition program for 2002, “Great Performance Award”, for the talent management program’s success.