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Proven leader and innovator with expertise in creating, scaling, and optimizing complex, high-growth digital business models. Architect of the business/operating models enabling four successful exits for investors and management. Known for creating highly capital efficient operating platforms supporting rapid growth and multi-brand operations. High-impact, high-energy leadership style known for ability to rapidly execute growth strategies in the face of challenged starting environments. Entrepreneurial operator with expertise in the development and execution of business strategy, sales, operations and technology management of digitally native B2B and B2C eCommerce companies. Exceptional focus on delivering world-class customer experiences across the spectrum of touch points in a global business model. Mark's experience ranges from fast-growth venture/PE -funded startups to public company COO roles. Successfully sold multiple VC and private-equity backed companies to strategic and financial buyers. Generated and managed billions of dollars in online B2C and B2B sales via omnichannel retail models. Launched more than 60 consumer eCommerce businesses across fifteen product verticals. Adept at developing and executing rapid growth strategies with special affinity for new or emerging business models. Deep expertise with omnichannel retail and complex digital transformation programs. Able to rapidly turnaround under performing or immature businesses by creating new capabilities, driving digital innovation and executing strategic acquisitions. Adept at creating shared services operating platforms serving both consumer and B2B customer segments.Select Category Expertise (B2C/B2B):Lighting, Furniture and Home Goods, Sporting Goods, Toys, Fashion Apparel, Footwear, Health and Beauty, Entertainment, Professional Sports Leagues, Event Tickets, Consumer Electronics, Jewelry, Small Business Services.Specialties: Driving innovation in high growth businesses, digital strategy and transformation, operating model optimization, scaling complex eCommerce (B2B/B2C) businesses, omnichannel retail, multimillion dollar complex contract negotiations, drop shipping at scale, P&L management, online marketing, global business operations, consumer sales, merchandising, data analytics, mergers and acquisitions, direct to consumer fulfillment (parcel/freight), call center management, customer experience expert, offshore software development, product development, supply chain management, vendor operations, business process engineering, continuous improvement
Smartercommerce
View- Website:
- smartercommerce.net
- Employees:
- 59
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Investor | Board MemberSmartercommerceLos Angeles, Ca, Us
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Investor | Board Advisor | Limited PartnerSmartercommerce Jan 2023 - PresentMiami, Fl, UsAdvisor to Senior Management in the areas of Growth Strategy, B2B/B2C Ecommerce product and services strategy, M&A, and Channel Partner Alliances.SmarterCommerce is a leading B2B Ecommerce software and platform provider serving complex global businesses across a broad range of industries including retail, wholesale distribution, and manufacturing. The company’s growing product portfolio spans Ecommerce, Payments and Retail solutions that have been deployed in over 25 countries across the Americas, Europe and Asia/Pacific
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Co-Chair Corporate Advisory CouncilChildren'S Tumor Foundation Mar 2021 - Jan 2023New York, Ny, Us -
Chief Operating OfficerYdesign Group (Acquired By Design Holding) Oct 2013 - Dec 2022YDesign Group, which includes the YLighting and Lumens brands is the recognized leader in design driven lighting in North America and a leading player in designer furnishings. YLighting, our flagship brand that launched in 2001, is the leading modern lighting retailer in the US and offers more than 35,000 designs from top international brands. Lumens, launched in 2004 and acquired in 2016, offers an extensive assortment of design-driven products across lighting, fans, furniture and home décor. YDesign Group inspires our customers to confidently fulfill their interior design visions with us by providing them an incomparable experience: a combination of products, advice, inspiration, site design and services that no competitor can match.Mark's responsibilities encompass technology, consumer sales, customer operations, vendor operations, supply chain, product content, and business intelligence.
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Founder And CeoRealtime Commerce 2012 - 2013• Founded Realtime Commerce, an eCommerce development company focused on creating unique eCommerce software applications. Primary areas of interest include mobile and local commerce, online conversion optimization, and predictive and visual analytics. • Collaborated with other subject matter experts in evaluating vertical targets and launch applications as well as advising and investing in selective startups in both the B2C and B2B eCommerce markets.
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Founder And CeoBizdeals, Inc (Acquired By Rapidbuyr) 2010 - 2012BizDeals was developed to serve National Brands and Retailers in the acquisition of small business customers via innovative online sales strategies including group buying. • Developed a fully integrated, highly cost effective eCommerce infrastructure including multi-tenant storefront, financials, distribution systems, and call center components in less than 4 months using an offshore development team.• Site launched nationally in 2011 and executed a variety of unique offers for over 50 brands including Kodak, Sprint, Yahoo, Experian, PR Newswire, and Travelocity.• Target verticals covered included professional and technology services, digital marketing, business intelligence, corporate communications, employee rewards as well as select hardware offerings.• Developed a pipeline of over 300+ national sellers in less than 5 months with a very lean sales staff.• BizDeals was successfully sold to a strategic buyer, Rapidbuyr.
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Chief Operating OfficerRazorgator Interactive 2005 - 2009• Reported to the CEO, responsible for all operational areas of this high-growth consumer internet company focused on event ticket sales, corporate hospitality, and corporate software and services. • Scope of responsibilities included multi-brand eCommerce sales and marketing (>$150mm), product development, technology, customer sales and service, fulfillment and company-wide business intelligence. • Launched TicketOS, an industry first SaaS based corporate offering to Fortune 500 clients allowing RIG to manage tens of millions of dollars of client inventory on an outsourced basis.• Integrated multiple acquisitions and created a seamless multi-brand operating environment. • Dramatically improved legacy systems and created all operational processes required to deliver a best-in-class service model• During tenure, revenue grew 300%, losses were eliminated and business generated significant positive EBITDA.
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Chief Operating OfficerCyberguard (Acquired By Secure Computing) 2004 - 2005Us**Acquired by Secure Computing (NASD: SCUR) in August 2005. • Reported to the CEO, responsible for all major operational areas of this public, global provider of highly secure network infrastructure products, including global procurement and manufacturing (outsourced), technology, human resources, customer support and training services. Part of the M&A team which successfully sold the business to Secure Computing.• Maintained overall responsibility for the global secure content management business which was the fastest growth segment of the business and which demonstrated 100% year over year bookings growth. Also developed regional growth plans, product roadmaps, and strategic partnering opportunities.• Built an effective IT Team that rescued a failing SAP project and dramatically improved the reliability and effectiveness of the technology function globally.• Evaluated multiple US and foreign acquisition candidates as part of the CEO’s M&A team including financial and operational due diligence.• Improved Supply Chain effectiveness through negotiation of agreements with manufacturers (China) and multiple US based white-box product integrators. -
Chief Operating OfficerGsi Commerce (Acquired By Ebay) 2000 - 2004Us**Acquired by EBay in 2011**• Reported to the CEO, responsible for all operational areas of this fast-growing, public, eCommerce Services Provider, including business operations, technology and product development, fulfillment, and customer service, and encompassing $75 million in annual operating and capital spend and management of 1000+ employees. • Created an adaptable, agile business model that enabled dramatic expansion of GSI's target markets and service offerings, growing the partner base from 6 partners in a single vertical (Sports) to over 50 corporate partners spanning the verticals of home goods, consumer electronics, sporting goods and leagues, beauty, entertainment, jewelry, and apparel. Partner contracts were typically multi-year, multi-million dollar contracts with Fortune 500 companies.• Created all operational strategies required to support a high-growth strategic plan. Execution of these strategies drove growth in partner sales at a compounded annual rate of 68% from a base of $42 million in 2000 to over $325 million in 2004 across a multi-channel eCommerce model. The sales channels encompassed internet, catalog, call center, direct response television and retail in-store ordering systems. This was accomplished in a highly demanding ‘never close’ 7x24x365 sales environment. -
Chief Ecommerce OfficerToysmart.Com (Acquired By The Walt Disney Company) 1999 - 2000***Acquired by the Walt Disney Company in August 1999Reporting to the CEO, responsible for eCommerce strategy, business development and management of all operational aspects of this leading online retailer of family products. Responsibilities included leadership of the internet production, merchandising, fulfillment, customer care, research, and online content groups.
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Senior ManagerAccenture (Strategic Services) 1997 - 1999Dublin 2, IeRepresentative Engagements:• Managed a project to create a strategic plan for the Global Financial Strategy practice. Led multiple teams in the identification and analysis of market opportunities in the global software and eCommerce markets, and which led to the creation of venture-based business models for the firm.• Led the market analysis for a joint venture opportunity focused on creating a unique eCommerce procurement service with first year estimated revenue of approximately $250 million -
Managing AssociateCsc Index 1993 - 1997Global, UsRepresentative Engagements for Clients such as Merrill Lynch, Deutsche Bank, Credit Suisse, Citigroup, Equitable and NASA: • Led the business model definition activities for a consortium of firms which successfully competed for a $3 billion NASA Consolidated Space Operations Contract (CSOC). CSOC manages NASA's data collection, telemetry and communications operations that support Earth-orbiting satellites, planetary exploration, and human space flight activities. • Worked for the CEO of a major subsidiary of a top 10 international bank in successfully rescuing a failing reengineering effort. Focus of the project was on standardizing core banking processes globally. • Conducted an analysis of the global credit process for a major international bank. Advised the Chief Credit Officer on the potential for process improvements which would radically reduce the cycle time for credit decisions and improve the competitive position of the bank in its chosen target markets. -
Senior Manager - ConsultingPrice Waterhouse 1984 - 1993GbRepresentative Engagements for clients such as the World Bank, Maryland State Gov't, Howard Hughes Medical Institute, Fairfax County Public Schools:• Awarded a full scholarship to the Wharton School of Business in a highly-selective national program designed to grow future leaders of the firm. • Led multiple projects for the Federal Home Loan Mortgage Corporation designed to link its competitively focused business process redesign efforts with a complementary technology strategy.• Managed the consulting Vice Chairman's office which involved supervision of staff analysts, preparation of ad hoc analyses and research, and participation in the annual business planning process for the firm.• Performed a profitability study for the World Firm Managing MCS Partner which focused on the identification and analysis of profitability issues facing the U.S. Consulting practice.• Led numerous complex technology development projects for a diverse client base.
Mark Reese Skills
Mark Reese Education Details
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The Wharton SchoolFinance -
University Of VirginiaMgmt Info Systems - Mcintire School Of Commerce
Frequently Asked Questions about Mark Reese
What company does Mark Reese work for?
Mark Reese works for Smartercommerce
What is Mark Reese's role at the current company?
Mark Reese's current role is Investor | Board Member.
What is Mark Reese's email address?
Mark Reese's email address is ma****@****oup.com
What is Mark Reese's direct phone number?
Mark Reese's direct phone number is +131075*****
What schools did Mark Reese attend?
Mark Reese attended The Wharton School, University Of Virginia.
What skills is Mark Reese known for?
Mark Reese has skills like Start Ups, E Commerce, Business Development, Saas, Business Strategy, Management, Executive Management, Enterprise Software, Mergers And Acquisitions, Online Marketing, Digital Marketing, Business Planning.
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