In 2019, Lighthouse Lab Services and Elite Diagnostics merged to form one of the nation's most prominent lab consulting firms. We offer a comprehensive suite of services for the laboratory industry including: Toxicology and Infectious Disease Lab Management, Turn-Key Lab Start-Up, Project Consulting, Recruiting, Lab Director Placement, Temp Staffing, Lab Information System and Quality/Regulatory Consulting.

Elite Diagnostics provides end-to-end toxicology laboratory advice and solutions to a diverse range of healthcare clients.Our success has been driven by a lean and dynamic group of experienced scientists, technicians, and business people pursuing the most cost-efficient, quality-driven toxicology testing methodologies in the industry. Our technical approach is driven by a qualified team with more than 30 years of experience in toxicology testing and laboratory management. http://www.elitediagnostics.com/

Drive innovation and continued growth for healthcare firm that has grown to 300+ employees and $150M+ in annual revenue within five years. Focused company direction on quality improvement and cost reduction. Achieved best-in-class gross margins.. As landscape changed, shifted focus to diversification initiatives through partnerships and acquisitions. * Achieved industry-leading EBITDA margins.* Played key role in positioning company as one of the nation’s Top 20 labs in revenue and one of the Top 5 in toxicology.* Enabled expansion to 1K clinics and 150+ sales reps in 39 states. * Drove net promoter score (NPS) to the Top 5% nationally at 71. * Optimized revenue recognition and reimbursement.* Spearheaded RFP and implementation of $5M laboratory information system.* Contributed to 100% client retention during relocation to $24M+ state-of-the-art 110K SF facility.* Recognized for medical coding expertise as session leader on ICD10 implementation at Executive War College.

Manage laboratory operations during a period of fast and demanding growth. In three years, the business evolved from a start-up with no customers to a nationally recognized clinical laboratory with more than 150 employees. • Set-up and manage four divisions of the company, including Client Relations, Shipping and Receiving, Data Management and Data Entry and Logistics, all of which currently support over hundreds of physician offices across the United States. • Oversee and manage an annual budget of $5 million for payroll and capital investments. • Serve on multiple committees within the company, including the Risk Committee and Investment Committee. • Oversee six direct reports, who collectively supervise 55 internal employees and 44 contracted employees nationwide. • Led an RFP project for a Laboratory Information System, and implemented multiple pieces of software, including the existing Laboratory Information System, Outreach System, and Billing System. • Helped develop and implement a Quality and Compliance program to ensure the company uses industry best practices and to promote communication with customers. • Negotiated current rates with UPS and Fedex. PCLS is currently the second largest next-day air shipper in the Charlotte Metro Area. • Implemented current Sales Database and Customer Relationship Management system, and created the White Glove Program and other initiatives to monitor and track the customer satisfaction.

Implemented and validated the first Laboratory Information System in company history. Worked with a developer to customize the system to client needs. Streamlined the reporting process by introducing new avenues for report transmittal (email, web-based, EMR interface). • Oversaw the entire Laboratory Operation from Day 1 of receiving specimens into the laboratory. Coordinated the processes from sample intake to result transmittal, including specimen testing, data entry, data review and report generation. • Conducted internal hiring for first year of company.

Worked in the Hair and Oral Fluid alternative matrices lab. Performed all testing for illicit drug and substance abuse monitoring in North America. Conducted the test processes from screening (Olympus) to sample preparation (extraction) to confirmation (LC/MS). • Kept accurate records of daily maintenance for all instruments and systems within the laboratory. Performed data review and sent specimen reports back to client.