Mark Stacy

Mark Stacy Email and Phone Number

Transformational Executive Sales Leader I Customer Experience l Nearshore Services l Business Process Outsourcing l Consolidated Service Desk l Global Business Services (GBS) I Executive Business Consultant @ BPO Consulting
Chicago, IL, US
Mark Stacy's Location
Greater Chicago Area, United States, United States
Mark Stacy's Contact Details
About Mark Stacy

Dynamic sales executive known for his transformational abilities of building and rebuilding sales teams, refining sales approaches and implementing strategic initiatives focused on comprehensive assessment of customer sentiment, resources, offers, and go-to-market strategies. Established track record of stabilizing revenues, rebuilding pipelines and introducing a consultative sales approach focused on supporting the customers’ digital transformation journey that has resulted in enhanced profit margins and expanded market reach. Leverages creativity, strategic thinking, and exceptional communication skills throughout the sales process, yielding innovative solutions, customer satisfaction, and consistent overachievement of challenging revenue and margin targets.AREAS OF EXPERTISESales | Marketing | Prospecting | Pipeline | B2B Business Relationships | Sales Strategies | Analytics | NegotiationsRFPs | Contracts | Forecasting | KPIs | Managed Services | Channel Sales | Go-to-Market | Solution SellingOutsourcing | Private Carrier Networks | AI | Call Center | Enterprise Software | Security | BiometricsTeambuilding | Coaching | Salesforce |SaaS | UCaaS | CCaaS |

Mark Stacy's Current Company Details
BPO Consulting

Bpo Consulting

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Transformational Executive Sales Leader I Customer Experience l Nearshore Services l Business Process Outsourcing l Consolidated Service Desk l Global Business Services (GBS) I Executive Business Consultant
Chicago, IL, US
Mark Stacy Work Experience Details
  • Bpo Consulting
    Bpo Consulting
    Chicago, Il, Us
  • Invictus Bpo
    Vice President Enterprise Sales
    Invictus Bpo Apr 2024 - Present
    Belmopan, Cayo District, Bz
    Executive Business Consultant responsible for rebuilding sales and marketing platforms to expand and grow teams and market presence.
  • Nec Corporation Of America
    Vice President Enterprise Sales
    Nec Corporation Of America Jul 2021 - Mar 2024
    Irving, Texas, Us
    Led North American sales organization to assist company with rebuilding underproductive markets and initiating new sales strategies to increase market reach and revenue.• Spearheaded transformation from legacy solutions to cloud-based recurring managed services.• Implemented a rigorous transformation plan and refined sales approach, strategically positioning NEC for revenue defense and growth by employing a consultative sales approach to support customers' digital transformation journey.• Eliminated 35% of unqualified pipeline within the first month, establishing a qualified 1:1 ratio. • Achieved 100% growth in qualified pipeline in first seven months and a 200% over FY22.• Overachieved FY22 Order Intake at 122% of Budget, on track for 118% in FY23.• Elevated gross profit from 22% in FY21 to 39% in FY22 and tracking to 44% in FY23.• Revamped revenue mix to 55% recurring managed services and 45% project revenues in FY23.Key wins• $5.9M managed private voice services for a State IT Agency supporting 18,000+ users.• $4.4M managed services support of voice infrastructure and billing for a large airport• $3.4M managed private hosted MCaaS, 1300 cc agents for a large University/Healthcare.• $1.5M CCaaS, 314 concurrent agents with Epic integration for a Healthcare system.• $600K ARR expanding $3M ARR Private carrier network with MS Teams for a Global Pharma co.
  • Quantum Action Partners
    Vice President
    Quantum Action Partners Sep 2020 - Jun 2021
  • Atos
    Svp, North America Sales
    Atos Oct 2016 - Jul 2020
    95877 Bezons, Fr
    Led North American sales organization post-Atos merger, developed high-touch go-to-market strategy and conducted all sales: inside sales, channel, managed services, and direct sales.• Orchestrated a market Coverage Action Plan resulting in $8M UCaaS/CCaaS pipeline.• Optimized sales efficiency, achieving 111% order entry and securing multi-million-dollar orders.Key wins• $40M managed services contract with a federal civilian agency.• $16M private managed cloud contract with a global manufacturer.• $2.5M enterprise communications infrastructure contract with a healthcare organization.• $6.5M Managed Services extension with a public entity.
  • Atos
    Vice President Strategic Industries - Energy & Utilities
    Atos Oct 2013 - Sep 2016
    95877 Bezons, Fr
    Led, directed and carried out strategic and tactical implementation of go-to-market strategies for a team of sales professionals focused on the energy and utilities sector.• Established energy & utilities vertical in North America achieved 476% growth in the first year.• 35% growth in second year with base activity 100% YOY during the acquisition.• Recognized as Most Valuable NA Sales Leader (2015) and Circle of Excellence (South Africa).Key wins• $4.3M command and control data center solution with a Midwest utility.• $2.4M command and control data center solution with a Southwest utility.• $1.4M energy trading solution with a Northeast utility.
  • Atos
    Regional Sales Director
    Atos Sep 2010 - Sep 2013
    95877 Bezons, Fr
    Built and maintained winning strategic sales plans, utilizing multiple prospecting techniques to include cold calling, networking, market research, and strategic positioning.• Drove new logo and portfolio growth, achieving 111% of plan in the first year.• Achieved 96% of plan second year, optimizing efficiency despite reduced staff.Key wins• $5M strategic win for marketing relationship with Pro Football Hall of Fame.• $2.3M global contact center solution with a major Pharma company.• $8M strategic managed services win for a major University in TN.• $6M strategic managed services win for a major retailer in IL.
  • Nortel Networks / Avaya
    Sales Director
    Nortel Networks / Avaya Sep 2006 - May 2010
    Ca
    Responsible for new customer acquisition within the market segment and further expand company’s ability to maximize customer engagements by serving as a trusted advisor.• Achieved 101% Nortel 2009 Targets during Chapter 11 and exceeded Avaya targets for Q1 2010.• 100% team retention during bankruptcy issues and low morale.• Recognized in the Leaders Council 2009 (Top 1% of sales globally).
  • Corliant
    Sales Director
    Corliant 2004 - 2006
  • Ccc Technologies
    Vice President Of Sales
    Ccc Technologies 2003 - 2004
    Itasca, Illinois, Us
  • Nec Business Network Solutions
    Regional Sales Manager
    Nec Business Network Solutions Jan 2001 - Jan 2003
  • Fujitsu Business Communication Systems
    Director Of Sales / General Manager
    Fujitsu Business Communication Systems Jan 2000 - Jan 2001
  • Avaya / Lucent Technologies / At&T
    Senior Account Executive
    Avaya / Lucent Technologies / At&T Jan 1992 - Jan 2000

Mark Stacy Skills

Solution Selling Telecommunications Strategy Managed Services Unified Communications Voip Sales Process Management Sales Telephony Wireless Leadership Networking Cloud Computing Customer Satisfaction Team Building Business Strategy Professional Services Enterprise Software Saas Direct Sales Account Management Sales Management Contact Centers Business Development Sales Operations Strategic Partnerships Ip New Business Development Collaboration Solutions Call Centers Go To Market Strategy Salesforce.com

Mark Stacy Education Details

  • Saint Joseph'S College
    Saint Joseph'S College
    Business Administration; Management

Frequently Asked Questions about Mark Stacy

What company does Mark Stacy work for?

Mark Stacy works for Bpo Consulting

What is Mark Stacy's role at the current company?

Mark Stacy's current role is Transformational Executive Sales Leader I Customer Experience l Nearshore Services l Business Process Outsourcing l Consolidated Service Desk l Global Business Services (GBS) I Executive Business Consultant.

What is Mark Stacy's email address?

Mark Stacy's email address is ms****@****ast.net

What is Mark Stacy's direct phone number?

Mark Stacy's direct phone number is (+49)-897*****

What schools did Mark Stacy attend?

Mark Stacy attended Saint Joseph's College.

What skills is Mark Stacy known for?

Mark Stacy has skills like Solution Selling, Telecommunications, Strategy, Managed Services, Unified Communications, Voip, Sales Process, Management, Sales, Telephony, Wireless, Leadership.

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