Mark Stapley Email and Phone Number
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A highly motivated senior IT Leader with significant experience gained at Credit Suisse and Merrill Lynch, in senior roles spanning IT Transformation, COO, Program Management, Strategy Execution and Service & Portfolio Management.Enhancing & Running COO Functions – The day-to-day oversight of large global IT organisations - Financial Management of c1b USD, strategic planning, workforce strategy for up to 5500+ resources, Regulatory/Control oversight, performance management, OKR (Objectives and Key Results) implementation, Chief of Staff, human capital management, vendor governance and holistic organisation governance.Transformation/Strategy Implementation – Mobilisation and successful delivery of large-scale multi-year technology / operating model / cultural change transformation programs across c1b USD infrastructure organisation aligned with the overall multi-year strategy.Large Scale Program Management – Execution of large (>100mUSD) Infrastructure change programs with associated saves of greater than 100m USD.Management of Global Change Functions - Direct management of large (100+ resources) centralised delivery team. Implementation of structured program management, improved governance, and transparency. Internal program & project management capability buildout.Portfolio Management – Ensuring strong strategic alignment of 150m+ USD change portfolio along with ongoing portfolio optimisation, financial management, delivery management and prioritisation.Operating Model Design & Implementation – Supporting the changing IT landscape, including process standardisation, simplification, service orientation, behaviour change, agile delivery and enhanced governance.Service/Product Management – service definition/delivery, service transformation, service level management, internal sales and marketing, capacity management, service design, ITIL processes, vendor selection, service governance and charging.Key Professional Skills – Building & leading senior global teams, strategy development, strong human capital development, strong collaboration and influencing skills up to c-suite, direct P&L management, matrix management, management of multiple external partners and relationship management at all levels across IT and the business.
Jpmorganchase
View- Website:
- jpmorganchase.com
- Employees:
- 213060
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Head Of Portfolio Management - Chief Data And Analytics OfficeJpmorganchaseChelmsford, Gb -
Head Of Portfolio Management - Firmwide Chief Data OfficeJpmorganchase Oct 2024 - PresentNew York, Ny, UsResponsible for managing and governing the consolidated CDO roadmap of strategic initiatives, overseeing the portfolio of programs, implementing the delivery operating model and managing the investment planning. -
Chief Operating Officer For Chief Data Officer & Chief Technology OfficerCredit Suisse Oct 2022 - Jul 2024Zurich, ChResponsible for the business management, transformation, organisation set-up, delivery portfolio, technology delivery oversight, financial management, supporting strategy development and organisation oversight. Direct oversight of a team of 45 resources (including central delivery team).• Implemented the new CDO & CTO organisations and associated operating models• Delivered significant efficiencies• Drove delivery discipline and strategic alignment of the portfolio• Delivered significant horizontal programs• Implemented business management / governance processes• Implemented new communication and human capital strategies• Successful oversight of Integration activities for both CDO & CTO in support of the overall UBS integration plan -
Coo & Head Of Delivery For Hosting & Data Services Transitioning To Infrastructure Services (Is)Credit Suisse Nov 2019 - Oct 2022Zurich, ChResponsible for the business management, delivery portfolio, technology delivery oversight, ownership of the major infrastructure wide programs, financial management, commercial / vendor management, Chief of Staff activities and organisation oversight. Direct oversight of a team of 40 resources (including central delivery team).• Optimization of operating model• Strengthened financial / vendor oversight• Drove efficiency agenda• Defined workforce strategy• Improved portfolio and project delivery capability / credibility resulting in increased investment• Implemented service & performance management• Mobilised & ran major infrastructure wide programs• Improved Risk, Regulatory & Control management and capability -
Global Head Of Gcto (Infrastructure) Change/TransformationCredit Suisse Feb 2016 - Nov 2019Zurich, ChLed the successful execution of a 2.5-year Infrastructure transformation program. Focusing on Target Operating Model, Infrastructure as a service, Strategic Tech Partnering, Service orientation, Workforce strategy, GCTO as a Business and process optimisation. Ensuring the organisation stayed relevant and competitive in a changing IT landscape. Delivered the Infrastructure Rationalisation Program, 220m USD that mitigated operational risk, reduced complexity, modernised, improved agility and reduced cost across the infrastructure estate (over 120m USD run rate reductions). Consisted of 17 sub programs including: Cloud, Lync, Service Management, Network cost optimisation, End of life, Workforce optimisation and Helpdesk optimisation.Led c100 person Infrastructure Change Function. Improved centralised delivery capability to reduce the reliance on external resources & built PMaaS. Matured portfolio and PMO processes / tools resulting in improved delivery and reduced manual effort around PMO activities. -
Program Director Of Infrastructure Productivity Program & Head Of ChangeCredit Suisse Jul 2011 - Feb 2016Zurich, ChDelivered the Infrastructure Productivity Program consisting of 35 plus projects with an investment of over 110m USD across the areas of standardisation and consolidation. The program delivered a run-rate reduction of 135m USD, as well as a cultural change to become a globally focused organisation. Built centralised infrastructure delivery capability across program/project management & business analysis to drive consistency and improve delivery success. -
Global Head Of Infrastructure Project Portfolio & Quality ManagementCredit Suisse Dec 2008 - Jul 2011Zurich, ChBuilt a team which successfully drove structured portfolio prioritisation, improved governance, and strategic alignment of the investment portfolio across a c1b USD infrastructure organisation. Created transparency across the work undertaken by c2600 resources allowing resource optimisation to take place. Ensured all project work happening across the organisation was visible and being managed and governed appropriately. -
Head Of Program Management Office (London)Credit Suisse May 2006 - Dec 2008Zurich, ChManaged a team of program/project managers running cross functional infrastructure programs & projects. Successfully managed key stakeholders up to the UK CEO level. Delivered GIM (Global Incident Management) program deploying a standard incident management solution to all business areas. Successfully co-ran the development and rollout of career development program for 718 people within UK IT. -
Infrastructure Program ManagerCredit Suisse May 2005 - May 2006Zurich, ChRan and supported several projects and programs across infrastructure. Turned around and delivered a previously red project - Enhanced Change Management. Completed special project with the One Bank Transition Team to drive enhanced organisation design and alignment. -
Infrastructure Client Relationship ManagerCredit Suisse Nov 2004 - May 2005Zurich, ChManaged the overall infrastructure Book of Work that impacted application development eg NT4 elimination & Network Refresh. Also owned Pilot & Early deployment process to introduce new technology. -
Program Manager – Scale (Server Consolidation And Legacy Elimination)Credit Suisse Mar 2004 - Nov 2004Zurich, ChDelivered the global Sybase Consolidation Program across all business areas. -
Global Head Of Database And Middleware Managed ServicesMerrill Lynch Jul 2002 - Mar 2004New York, Ny, UsDelivery, support, and continuous improvement of managed services (shared resources charged in proportion to actual usage) globally for SQL Server, Oracle, Sybase and MQSeries. -
Sybase To Sql Server Project ManagerMerrill Lynch Oct 2001 - Jul 2002New York, Ny, UsSuccessfully managed the migration of several applications from Sybase to SQL Server 2000. -
Dba / Deputy Team Leader Ms Sql Dba TeamMerrill Lynch Oct 1999 - Oct 2001New York, Ny, Us -
Assistant Project Manager On The Enterprise Network Project (Enp)Merrill Lynch Jan 1999 - Oct 1999New York, Ny, Us -
Infrastructure Graduate Training ProgrammeMerrill Lynch Jun 1998 - Jan 1999New York, Ny, Us
Mark Stapley Skills
Mark Stapley Education Details
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Brunel University Of LondonSpecial Engineering Programme -
Alton College
Frequently Asked Questions about Mark Stapley
What company does Mark Stapley work for?
Mark Stapley works for Jpmorganchase
What is Mark Stapley's role at the current company?
Mark Stapley's current role is Head of Portfolio Management - Chief Data and Analytics Office.
What is Mark Stapley's email address?
Mark Stapley's email address is ma****@****sse.com
What is Mark Stapley's direct phone number?
Mark Stapley's direct phone number is +4479767*****
What schools did Mark Stapley attend?
Mark Stapley attended Brunel University Of London, Alton College.
What skills is Mark Stapley known for?
Mark Stapley has skills like Project Portfolio Management, Pmo, Program Management, Governance, Stakeholder Management, Change Management, Project Delivery, It Management, Infrastructure, Resource Management, It Strategy, It Business Management.
Who are Mark Stapley's colleagues?
Mark Stapley's colleagues are Mahendra Babu, Matt Hay, Srinivasa Degala, Vidisha Padyachi, Tas (Tasliem) Ahmed, Pooja Kumar, Scott Sweet.
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