 Fully trained and accredited AppleCare technical advisor. Handling inbound calls. Troubleshooting for iOS/OsX/macOS issues: (iPhone/iPad/iPod/AppleWatch/AppleTV/Macintosh/MacBook/iTunes/Apple Music). Adaptable and able to quickly learn new/unfamiliar systems. Pay high attention to detail to adhere to business SOP. Exceeding customers’ expectations. Subject matter expert for having a wealth of knowledge of handling various cases.

Reinvent Your Career is an 'employer branding' initiative created to allow organisations to communicate with the best talent. We help organisations attract and retain the best talent by creating premium communication platforms showcasing the benefits of their workplace.We work alongside visionary employers, educators and trainers keen to help Australia's 'Real Age' careerists increase their own 'VQ' (Vocational Intelligence).We host major events and use mainstream advertising campaigns, web and digital advertising solutions, a 'Real Age' job board and career development services to help clients break down any negative preconceptions and boost their presence as a workplace of choice. We deliver quality candidates in quantity. Now you can attract the best talent.The public now has a place that can assist them with career change. We have career change initiatives for people who are ready to find and work their career passion.

Cudo - Nine Entertainment's Group Buying siteResponsible for deal quality, calendar scheduling, liaising with all levels of management throughout the business on a weekly basis, expenses management,Continually reviewing and introducing new initiatives to assist the workflow of daily activity and business profitability.Involved in conducting weekly CRM training.Actively selling to market and responsible for a sales budget of $200,000+ per month/ contributing to a group target of $1 Million/ month.

To provide innovative and practical communication solutions delivered through a highly engaged and talented workforce enabling collaboration for people and businesses anywhere, anytime.

Document Supplies Division.Managed territories with both, New Business and Account Management - CBD.Managed customers worth in excess of $4million revenue annually.Successfully negotiated National contracts via Melbourne head-offices.Dealt with all industry channels including Government, Legal, Finance, Tertiary, Advertising agencies and Printer/Publishers (at both franchisee and large-scale level).Completed numerous accredited sales courses including: "SPIN: Professional Selling Techniques" and "Effective Negotiating and Influencing".

Managed over 260 direct clients, including Melbourne Airport, worth $3million turnover annually.Continually experienced positive growth in sales volume and contribution.Completed accredited sales course, "Dimensions of Professional Selling".

SportsResponsible for sales in official programme titles such as F1 Grand Prix, Australian Open, One Day/Test Cricket, Melbourne Cup and AFL magazine.Liaison between direct clients, media and advertising agencies. Managed clients such as Dunlop, HSBC, VISA, Castrol, and Media Edge.

Real Estate Managed clients worth $1million turnover annually. Awarded runner-up salesperson Herald & Weekly Times Annual Awards, 2000