Dynamic, competitive, automotive management professional with over 15 years experience in automotive parts operations. Imaginative and innovative individual with extensive expertise in parts operations, operational management, customer satisfaction, budget planning, profitability, hiring, training, and motivating personnel. A history of significant profit, volume, and customer satisfaction achievements, which illustrate the ability to combine cost control, revenue growth and process improvements, through effective staff training and motivation. A customer focused person who believes that the successful company will reap the rewards of growing and maintaining a solid customer base. Unsurpassed product knowledge, technical expertise, and industry contacts.