Mark Steinmeier, Mba Email & Phone Number

• Manage Trading department across three locations (13 employees supporting 300+ Financial Planners), overseeing all trading processes and procedures to ensure high productivity and quality.• Collaborate with key internal/external stakeholders, including Investment Management, Risk & Compliance, Billing, Client Service and Operations, Wealth Planning Teams, Product & Technology, and Custodians.• Monitor department input channels, evaluate data trends, metrics, and identify improvement opportunities.• Create and maintain policies/procedures for Trading department; communicate changes to relevant parties.• Partner with Investment Management to create and implement new models and product offerings.• Advocate for technology enhancements to streamline processes and create new efficiencies.• Lead and develop employees through coaching, delegation, and goal setting.• Build an environment that cultivates teamwork, open communication, and shared problem solving.• Led the team through 6 M&A technical integrations, a trading platform conversion, and a custodian merger.• Created capacity model and team structure with defined roles, levels and responsibilities.

Kansas City, Missouri, United States

• Managed Trade Settlements Team and Trade Input Team (8 associates), oversaw daily tasks andperformance.• Drove retention by supporting associates’ career growth and talent development.• Built relationships with associates through one-on-one meetings and coaching opportunities.• Led Settlements Team through UMB’s foreign sub-custodian conversion from Citibank to BrownBrothers Harriman & Co.; completed in November 2019.• Proactively engaged UMB’s business partners to better understand their needs.• Minimized reputational and financial risk by ensuring hard losses were less than $2,000 annually.• Reviewed and created procedures to reduce operational risk.• Ensured satisfactory audit results and guaranteed associates abided by UMB Bank established policies.• Oversaw reconciliation between custody and accounting for domestic and foreign trade activity byreviewing exceptions (cash and position breaks).

Kansas City, Missouri, United States

Kansas City, Missouri Area

• Supervised associates and ensured quality and timeliness of work. • Trained new employees and assisted new staff with understanding their job responsibilities.• Delegated tasks to team members and guaranteed work is performed in accordance with corporate policy and guidelines detailed in relevant operating procedures.• Oversaw operations’ activities performed offshore including cash operations, trading, and account openings and closings.• Identified and resolved work processing issues to streamline procedures. • Assisted with compliance and fiduciary reviews and audits. • Built and maintained strong client and inter-departmental relationships.

Kansas City, Missouri Area

• Managed institutional client relationships including the administration of defined contribution plans, defined benefit plans and endowments.• Completed monthly accounting only asset processing with strict deadlines.• Performed daily reconciliation between custody and accounting. • Monitored the cash flow and cash balances of multiple client accounts daily.• Provided inquiry support to internal and external clients, investment managers and central support teams on asset servicing functions.• Processed wires, invoices, OMPs and performed FTTOPs to mitigate risk.• Identified any unusual or potentially suspicious transaction activity and reported and/or escalated to management.

Master Of Business Administration - Mba, Supply Chain Management And Finance

Bs, Political Science And Economics

Activities and Societies: Student Government Association, Concert Chorale, Golden Key International, Omicron Delta Epsilon, Phi Alpha Delta