Mark Stevens Email & Phone Number

Haarlem, NH, NL

Amsterdam, Netherlands, NL

Building an AWS cloud native platform based on cell based architecture to modernize Booking's Fintech business unit for growth, compliance, and scale.

Amsterdam, North Holland, NL

Sr. TPM on the Developer Experience team in Platform Engineering, focused on improving the developer productivity and satisfaction of our engineers across the company while moving to the cloud. - Created domain wide Product Strategy focused on Developer Productivity Engineering based on stakeholder and developer interviews and industry research.- Led.

Philadelphia, PA, US

- Created, executed, and measured a portfolio product strategy connecting organizational goals and individual product delivery work across multiple teams:-- Interviewed over 35 senior level stakeholders across 12 organizations and teams and synthesized feedback into 3 major themes: future 5-year landscape of the company, technology and architecture, and.

Philadelphia, PA, US

- Strategic and tactical PM that led a multi-tenant advanced video and internet troubleshooting product, which serves 5 K+ daily users and 20 M+ API requests a day, enabling support of tens of millions of customers across 6 multi-service operator companies and 2 continents - Led strategic redesign of the product across both discovery and delivery phases to.

Philadelphia, PA, US

- Technical PM that led a horizontal platform product that empowers application teams to build solutions in a standardized way saving them 5,400 hours of developer effort and serves 50 M+ requests a day with a focus on:-- Sustainability – increased success response rate by 33%-- Scalability – migrated to Docker platform for on demand node creation.

Reston, VA, US

- PM at Comcast for highly visible mobile iOS application to support field technicians across the national organization- Work with development, UX, and business stakeholders to support application during critical phases from regional beta launch to national launch- Implemented product management disciplines & processes for product team via Confluence & JIRA

San Francisco, CA, US

- PM for a new SaaS product that languished for over a year prior to taking it over. Within 6 months the product vision, design principles, and target personas were defined; reduced scope, facilitated executive leadership buy-in, and released into production on time - Strategic & tactical PM and PO responsible for defining / measuring / maintaining the.

San Francisco, CA, US

- Represent the voice of the customer and contribute to design decisions, scope, and priorities by leveraging 1st hand eDiscovery experience and past work with Recommind clients.- Translated client needs and use cases into technical requirements for engineering teams- Worked closely with UX to design features that met and exceeded clients’ needs- PM for.

San Francisco, CA, US

- Functioned as a front-line technical resource enabling a variety of high-profile Fortune 500 clients for success with over 100 engagements across North America and Europe - Client facing technical role for high value customers. Driving proof of concepts, implementations, production roll outs, technical training, escalations, and second level support..

San Francisco, CA, US

- Designed & implemented innovative solutions to integrate software platform into client’s environment and make it a part of their day-to-day operations- Built & maintained deep technical expertise on the product and the application stacks and used those skills to address client issues as needed

- Managed the life cycle of eDiscovery platform upgrade to the next major release- Designed UAT scripts and executed advanced testing of system for business needs- Developed and maintained technical and business process documentation for all aspects of the system

- Assisted in designing project scope, business requirements, proof of concept methodology, and participated in request for proposals & evaluation from four eDiscovery vendors to implement a data collection tool within AstraZeneca’s enterprise environment- Participated in UAT development, configuration of system, infrastructure and software installation.

- Scheduled, executed, and managed custodian acquisitions for a variety of litigations using EnCase Enterprise, EnCase eDiscovery suite, and Recommind Axcelerate under strict chain of custody procedures and court driven deadlines for all aspects of the eDiscovery life cycle- Developed and maintained an EnCase Exclusion filter that reduced volume of.

Global, US

- Support day to day operations for customers- Test and upgrade variety of clients to next builds of z/OS