Hi! I'm a Social Media Manager that focuses on coffee shop business owners. I am passionate to help my clients in the coffee business industry to increase their revenue. My goals for your business is to reach new customers and increase your brand awareness without suffering your monthly revenue. A much more detailed case study of your business and engaging with the digital market is what we're working on. My expertise includes:Social Media ManagementGraphic DesigningVideo EditingI'm dedicated about using my skills to help you, as a client, to achieve your goals for your business, and I am committed to provide you with more than a 100% service that will exceed your expectations. If you're looking for a Social Media Manager who can help you reach your target results, I would love to have a conversation with you. Let's work together in achieving your desired social media marketing engagement and make your business a success! Your business is my top 1 priority to take care of.
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Customer Service AssociateAmazon Operation Services Philippines, Inc. Apr 2023 - Apr 2024Pasay, National Capital Region, Philippines• Trained to maintain a customer relationship by responding to inquiries via live phone calls and email, or live chat conversation and email simultaneously. • Assisted customers in providing information regarding the status update of their delivery • Provided resolution to customers who has a concern regarding their package such as damaged, defective, or wrong item has been received. • Assistance provided to customers who wished to return their products bought on Amazon. • Processed refunds to eligible customers. • Attended to customers’ general inquiries about Amazon’s services offered. • Validated information and proof provided by customer by thoroughly reviewing their proof of submission, or doing outbound calls to police departments. • Handled customers mostly from the United States, Canada, and United Kingdom. -
Company SecretaryBasfilm Production, Inc. Mar 2006 - Dec 2009Philippines- Inbox Management- Creating and sending email to potential Movie Producers- Prospecting client through a yellow page for Movie Production companies
Mark Steven S. Education Details
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Civil Engineering -
Tourism And Travel Services Management -
Computer Engineering
Frequently Asked Questions about Mark Steven S.
What is Mark Steven S.'s role at the current company?
Mark Steven S.'s current role is Virtual Assistant | Helping Businesses Thrive with Professional Support.
What schools did Mark Steven S. attend?
Mark Steven S. attended Feu Institute Of Technology, Bulacan State University, Bulacan State University.
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