Mark Stilve
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Mark Stilve Email & Phone Number

Head of Client Onboarding & Engagement | Customer Success | Service Operations | Leadership | Client Experience | Transformation | Financial Services at State Trustees
Location: Melbourne, Victoria, Australia 8 work roles 1 school
1 work email found @statetrustees.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email m****@statetrustees.com.au
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Current company
Role
Head of Client Onboarding & Engagement | Customer Success | Service Operations | Leadership | Client Experience | Transformation | Financial Services
Location
Melbourne, Victoria, Australia
Company size

Who is Mark Stilve? Overview

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Quick answer

Mark Stilve is listed as Head of Client Onboarding & Engagement | Customer Success | Service Operations | Leadership | Client Experience | Transformation | Financial Services at State Trustees, a company with 363 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at statetrustees.com.au and a matched LinkedIn profile for Mark Stilve.

Mark Stilve previously worked as Head of Client Onboarding & Engagement at State Trustees and Manager, Acquisitions at State Trustees. Mark Stilve holds Graduate Certificate, Leadership from Deakin University.

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Email format at State Trustees

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{first}.{last}@statetrustees.com.au
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Profile bio

About Mark Stilve

Seasoned senior leader with a wealth of experience in the financial services sector, known for driving strategic growth and operational excellence. Passionate about leveraging technology and innovation to transform client experiences and achieve significant customer and employee satisfaction improvements. Adept at fostering positive cultures and empowering teams to reach peak performance, with a proven track record in continuous improvement and risk management.

Listed skills include Stakeholder Management, Mortgage Lending, People Development, Banking, and 34 others.

Current workplace

Mark Stilve's current company

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State Trustees
State Trustees
Head of Client Onboarding & Engagement | Customer Success | Service Operations | Leadership | Client Experience | Transformation | Financial Services
footscray, victoria, australia
Employees
363
AeroLeads page
8 roles · 21 years

Mark Stilve work experience

A career timeline built from the work history available for this profile.

Head Of Client Onboarding & Engagement

Current

Melbourne, Australia

Spearheading new client strategies and optimising client experiences, managing the onboarding of circa 1000 clients annually and engaging 9000 existing clients for enhanced financial outcomes.

Dec 2019 - Present

Manager, Acquisitions

Melbourne, Australia

Led teams in new business, including Wills, Powers of Attorney, Estate Administration, and Financial Administration, enhancing initial client engagements and uncovering client needs.

2018 - 2019 ~1 yr

Project Delivery & Business Improvement Manager

Directed the delivery of enterprise-wide projects, enhancing strategic initiatives and process efficiencies.

2017 - 2018 ~1 yr

Business Improvement Manager

Solved complex business challenges, collaborating with stakeholders for impactful process, people, and system changes.

2013 - 2017 ~4 yrs

Channel Manager, Mortgages

Built and managed relationships with Retail and Direct Banking partners to drive mortgage growth. Developed Retention Strategies, chaired forums, and provided strategic guidance on transformation programs.

2011 - 2013 ~2 yrs

Relationship Manager, Customer Contact Centre

Managed change initiatives, conducted business impact assessments, and developed Relationship Management Strategy.

2010 - 2011 ~1 yr

Sales Manager, Direct Banking

Led a team of small business bankers, improved sales performance, and developed induction and training programs to enhance team capabilities.

2007 - 2010 ~3 yrs

President

Laburnum Cricket Club

Responsible for the overall health of the Club. Facilitated strategic planning, oversaw all targets and performance goals (on and off field), managed key stakeholder groups (sponsors, Cricket Association, local council, and community groups), and managed risk.

2005 - 2014 ~9 yrs
Team & coworkers

Colleagues at State Trustees

Other employees you can reach at statetrustees.com.au. View company contacts for 363 employees →

1 education record

Mark Stilve education

FAQ

Frequently asked questions about Mark Stilve

Quick answers generated from the profile data available on this page.

What company does Mark Stilve work for?

Mark Stilve works for State Trustees.

What is Mark Stilve's role at State Trustees?

Mark Stilve is listed as Head of Client Onboarding & Engagement | Customer Success | Service Operations | Leadership | Client Experience | Transformation | Financial Services at State Trustees.

What is Mark Stilve's email address?

AeroLeads has found 1 work email signal at @statetrustees.com.au for Mark Stilve at State Trustees.

Where is Mark Stilve based?

Mark Stilve is based in Melbourne, Victoria, Australia while working with State Trustees.

What companies has Mark Stilve worked for?

Mark Stilve has worked for State Trustees, National Australia Bank, and Laburnum Cricket Club.

Who are Mark Stilve's colleagues at State Trustees?

Mark Stilve's colleagues at State Trustees include Renae Bell, Andrianna Vamvakinos, Kathleen Thomas, Karen Bradshaw, and Gayle A..

How can I contact Mark Stilve?

You can use AeroLeads to view verified contact signals for Mark Stilve at State Trustees, including work email, phone, and LinkedIn data when available.

What schools did Mark Stilve attend?

Mark Stilve holds Graduate Certificate, Leadership from Deakin University.

What skills is Mark Stilve known for?

Mark Stilve is listed with skills including Stakeholder Management, Mortgage Lending, People Development, Banking, Loans, Operations Management, Retail Banking, and Commercial Banking.

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