Strategic Account Manager
CurrentHold P&L responsibility for a portfolio of global brands, earning c-suite trust and confidence to drive growth and engagement. Nurture client relationships; drive adoption, shape user experience, and enhance benefits/outcomes. Promote renewals, expansion, and advocacy across eCommerce and eMarketing channels. ➥ Deliver repeatable outcomes and experiences to trigger predictable growth, demonstrating a measurable impact throughout project lifecycles.➥ Facilitate presentations, meetings, and business reviews to share analytics as well as strategic/tactical advice aligned with c-suite vision and goals.➥ Collaborate smoothly with engineering, development team, sales, growth specialists, and store operations to deliver special events and promotions.➥ Set up/configure platform per customer requirements and troubleshoot technical issues.➥ Liaise between customers and company about engagement trends and opportunities.