Highly accomplished IT leader with 40+ years of experience, specializing in AI, IT systems design, implementation, and governance. Adept at deploying AI solutions using supervised and unsupervised learning techniques, TensorFlow, Keras, PyTorch, and Pinecone DB. Strong expertise in Python, database management, and ITSM tools. Proven track record in leading cross-functional teams and implementing complex projects in large-scale environments. Excellent communication skills, effectively interacting with C-level executives and diverse stakeholders to achieve business objectives.Core Competencies- IT Governance & Change Management- Process Automation & Efficiency Optimization- Cross-functional Team Leadership- Communication with C-Level Executives- IT Infrastructure & Cloud Migration- SAP Implementation and Release Management- AI Systems Deployment (Supervised & Unsupervised Learning)- TensorFlow, Keras, PyTorch, Pinecone DB- Python, SQL, and Database Management- ITSM Tools (HP ITSM, BMC Remedy, ServiceNow)Industry experience includes:Finance - Capital One, American Express, AmeripriseResources - BHP Billiton, Talisman, Chevron, Consumers EnergyManufacturing / Industrial - Motorola, CargillTransportation - American Airlines, SabrePharmaceutical - Abbott LaboratoriesTelecom - Verizon, QWest, Cricket, AT&TConsulting - Ernst & Young, EDS, Tata Consultancy Services and AccentureTechnology Expertise: DB2, SQL Server, Oracle, IMS, CICS, .NET, Java, VB, C#, COBOL Tool Expertise: HP ITSM Suite, ServiceNow, BMC RemedyDesigned and Deployed various ITSM Processes and Governance Models at organizations such as Bank of America, Verizon, Qwest Communications, Talisman, BHP Billiton, Chevron, University of Michigan, EMC, Cargill and Consumers Energy, and Capital OneDesign and Deployment of ITIL Processes including Change, Configuration, Incident, Release, Problem, Knowledge, Metrics and Audit Related ProceduresHighly accomplished, influential IT leader with a distinguished 30+ year career designing, developing, and implementing IT systems and processes through re-engineering of operational and governance procedures aligning to regulatory and audit requirements. (SOX, FFEIC, etc.)Reduced headcount of Change Management and Implementation Team by 50% though process automation. Implemented processes and tools to reduce Systems Administration labor efforts by over 500 hours / monthIntegrated ITSM tools from HP, BMC and Service Now.