• As Enterprise Tools Acting Director, oversaw the engineering, delivery, and continued operations of a portfolio of 58 tools across multiple lines of business, with a focus on monitoring tools, data and reporting platforms, enterprise scheduling, data and file transfer gateways, and service management (ITSM) suite. Also, responsible for supporting the daily operations and enhancements of the Network Operations Center (NOC) through the monitoring and scheduling tools. Effectively managed a team of 52 and influenced 40 in the NOC supporting critical and financial applications. Administered a total budget of $25MM.• Demonstrated experience in strategic planning, large-scale program management, operations management and human resource development.• Strong ability to manage complex projects.• A problem solver who is focused on communicating and collaborating at all levels of an organization.