Mark Stubblefield Email & Phone Number

Atlanta, Georgia, United States

Led customer onboarding and implementation (I/O) for 42Crunch, with a focus on long-term customer retention under the motto "once a customer, always a customer." Developed a vision document to guide the Customer Success (CS) team, identifying the current state and future goals. Tailored deployment solutions to meet each customer’s specific needs based on insights from the sales cycle and in-depth exploration of customer requirements.Streamlined customer tracking by consolidating processes into tools like Fellow and GuideCX, enhancing project management and creating a framework for long-term customer information management. Maintained close post-sales relationships to encourage product upgrades and add-ons, achieving a consistent record of growth. Upon onboarding, developed hand off process to long term TAM management team. Utilized Salesforce and Slack automation to ensure company-wide visibility into each customer’s onboarding status, highlighting key milestones.Supported integrating 42Crunch with a variety of CI/CD tools, including Jenkins, GitHub Actions, Azure DevOps, GitLab, and Bamboo, as well as IDEs like VS Code, IntelliJ, and Eclipse. Developed strategies for Kubernetes deployments platforms such as GKE, AWS EKS/Fargate, Azure AKS, and DigitalOcean, and leveraged AI tools to support customer success and optimize deployment processes. Developed Python and shell scripts often.Automated the POC setup and deployment process, creating test environments, deploying artifacts, and utilizing Helm to launch test APIs, databases, and firewall solutions on DigitalOcean. Assisted with configuring and updating Zendesk integrations, knowledge base content, and automated workflows in Slack and Jira. Contributed to maintaining ISO 27001:2013 and ISO 27001:2022 compliance, particularly in areas of business continuity and security, using isms.online to uphold rigorous security and resilience standards across the organization through periodic testing of procedures.

Atlanta, Georgia

Duckr is the Ultimate Waterfowl Hunting App. Duckr has everything the serious waterfowl hunter needs to ensure a successful hunt. From a first timer to a seasoned professional, one can get all of the useful information needed to hunt and track waterfowl, in one convenient, easy to use app – all backed up to the cloud and able to be shared on multiple devices. Full weather forecasts, wind, precipitation – whether snow or rain, cloud coverage, moon phases, sun rise/set times, temperature, and even sun positioning relative to your hunt location.

Atlanta, Ga

o Built business plan, architecture, schedule, and executed on a complete green field rebuild of the IT infrastructure.o Kept existing infrastructure in place and operational while new build took place.o Completed lights on migration to new infrastructure with zero customer interruption.o Complete redesign and deployment of VMWare VSphere and VSAN.o Migrated all Windows file services to Netapp NAS infrastructure.o Complete network redesign and implementation utilizing Cisco Nexus and Fortigate firewalls.o Built multi node VSphere cluster utilizing Cisco SAN FC attached Pure storage for MSSQL.o Restructured file services to multi-tier Qumulo NFS and CIFS scale out NAS.o Built and deployed cloud-based infrastructure for specific, highly sensitive use cases.o Deployed VDI environment utilizing VMWare Horizon for remote access to eliminate VPN.o Complete redeployment of Active Directory infrastructure integrated with Microsoft 365 tenant.o Data-at-rest encryption of all enterprise data.o Complete Out-of-Band access to all management interfaces to facilitate a lights out data center.o Scripting in VBscript, Python, and other languages where appropriate.o Built and configured F5 load balancing solution for Web, RabbitMQ, and Secret Store services.o New design of IT compute and data assets allowed the business to thrive during the global pandemic. Workforce was well postured to work remotely with absolutely no impact to work and revenue streams. This allowed the business to acquire other corporations that were not properly postured to handle a remote workforce.o Integrated aquisition technology stacks.o Continued business case developments for additional infrastructure for Elastic grid and other data analysis projects.o Deployed Linux based infrastructure where appropriate to ensure continued high uptime requirements.o Completed SOC 2 Type 1 and Type 2 certifications.o Upgraded networking to 400gb Cisco Nexus 9k Spine Leaf configuration using VPC.

Atlanta, Ga And Kuala Lumpur, Malaysia

Technology business consulting.

Atlanta, Ga

o Focus on Global Enterprise server, storage, backup, and replication infrastructure design, deployment, lifecycle management, maintenance, and procedural improvement.o Product owner of an 8 person scrum team managing new data center build outs and deployments.o Grew environment from 5PB to over 750PB utilizing structurally sound and highly automated deployments.o Developed many scripts in Python, Perl, Bash, and Ruby to support and deploy the entire environment in a very consistent and quality focused direction.o Assisted in developing a home-grown centrally managed storage dashboard to track utilization and operational status.o Mentored my team on a continual basis on how to properly manage, deploy, and maintain the environment.o Environment consisted of enterprise class EMC and HDS product lines. Including EMC DMX, VMAX1/2/3, VMAX AFA, and HDS USPV, USPVM, Gx00, VSP, HUS, AMS.o Developed a production deployed EMC ESRS infrastructure on custom appliances, significantly improving our RTO/RPO on production issues as well as significantly reducing the time to support code upgrades.o Assisted in designing and building over 85% of the production pods as well as 100% of our next generation data centers.o Worked on many projects focused on next generation infrastructure design and deployment, including a new design based on a module / building block approach to deploying data centers as fast, and with as much quality, as possible.o Utilizes completely structured cabling, pre-cabled from the technology manufacturerso Only 4 different modules, all which service a specific function of the Super Pod, comprise an entire site deployment.o One core module, one general compute module, and two different types of application and storage modules are required to build an entire Super Pod.o Collaborated with EMC on what their AFA array offering should be and essentially drove an entirely new product line for them, of which SFDC was a large consumer – the AFA 450F.

Atlanta, Ga

Atlanta, Ga

Alpharetta, Ga

o Focus on Global Enterprise storage and backup infrastructure design, deployment, lifecycle management, maintenance, and procedural improvement.o Developed and documented standards for service deployment worldwide.o Developed mission critical infrastructure designs in brief time periods.o Responsible for the storage and backup components of an enterprise wide IT outsourcing contract renegotiation.o Storage capacity consists of HDS USPv, HDS AMS Series, IBM ESS Series, IBM DS Series, NetApp FAS Series, BlueArc High Performance NAS, IBM ProtecTier DeDuplication, and StorageTek libraries.o Enterprise wide management and design of 2PB+ of mission critical data.o Developed and implemented a storage consolidation and simplification project which returned $4M over 3 years.o Enterprise data growth rate rose to 50% from an estimated 35% and was sustained within the redesigned framework.o Developed and implemented a backup consolidation and simplification project which returned $7.3M over 3 years.o Involved with developing technology refresh investment plans for long term budgeting.o Developed architecture for QA and Governance extensions to Infrastructure Software Development Life Cycle.o Developed and built specific application solutions according to business unit expectations.o DB infrastructures consisting of MSSQL, MySQL, DB2, and Oracle.o Large range of operating systems including Sun Solaris, IBM AIX, IBM zOS, Microsoft Windows, VMWare ESX, and Linux.

o Focus on Enterprise wide storage infrastructure design, deployment, maintenance, and improvement.o Acted as Lead of Network Engineering team consisting of 8 members.o Storage design consisted of HP EVA 3000, 5000, 6000 and 8000, HP MSA1000, HP MA8000, Nexsan SataBeast, and EMC2 DMX3 storage frames.o Enterprise implementation of NetApp and EMC2 Celerra NAS platforms.o Enterprise wide management of 200TB+ of mission critical data.o Enterprise storage capacity is currently 700TB+ with a ~35% yearly growth rate.o Disaster Recovery/Business Continuance design, deployment, maintenance and improvement. Replication to a remote DR facility via Falconstor IPStor virtualization appliances and snapshot assisted asynchronous replication technology. EMC2 DMX3 replication done via EMC’s RDF facility over a DWDM lit dark fiber link.o Backup infrastructure design, deployment, maintenance and improvement consisting of CommVault Simpana and Galaxy backup software. Responsible for complete redesign and redeployment of a new backup system consisting of a Disk to Disk to Tape architecture utilizing HP LTO3 and Falconstor VTL technology.o Designed and currently implementing a solution to migrate 120TB+ data to a new storage array with minimal business impact.o Assisting and architecting a data center consolidation effort of all US based data centers.o Assisted in managing over 700 Windows NT4, 2000, 2003, VMWare ESX 2.5 and 3.0, HP-UX 11.23, and Red Hat Linux servers.o Enterprise monitoring design consisting of EMC Smarts, Control Center and Storage Insight, Solarwinds Orion, and Microsoft MOM.

o HP EVA SAN, Compaq StorageWorks SAN, Cisco 4000/3000 series routers, Cisco Catalyst switches, Cisco Pix firewalls, Netscreen Firewalls, Checkpoint Firewalls, Radware LinkProof, Intel Enterprise VPN.o Design and implementation of standard user-space and one-off medial and insurance industry applications in a Citrix infrastructure.o Responsible for Multiple AD forests as well as user and server logon scripts and GPO.o HP/Compaq DL series & Blade servers, Sun Sparc, IBM RS6000 servers.o Microsoft Windows 2000 / 2003, IBM AIX 5.1 / 5L, Sun Solaris 9 / 10, various Linux distributions.o HP and Compaq DLT IV, SDLT, LTO backup storage, offsite data storage/replication, SNAP backups.o Active Directory 2000/2003, ISA 2000/2004, Microsoft / Bind DNS, Citrix XPe / Access Suite, Microsoft Office 2000 / XP / 2003, Live Communications Server, Exchange 2000/2003 clusters, Virtual Server 2005, SQL 2000 clusters, Sharepoint Server 2001/2003, Project Server 2003, SMS 2.0/2003, VMware GSX Server, IIS, Apache.o Completed Sarbanes-Oxley and SAS70 compliance audits.o Documentation of infrastructure and integrated working systems.o VB scripting, Perl, Bash, TCL, .Net, ASP, PHP, ADO, SNMP OID manipulation.

o Windows 95, 98, Me, XP, 2000 Pro/Server management/setup and phone support.o Microsoft Exchange 5.5 and 2000 installation/migration/maintenance.o Microsoft NT 4 and Active Directory migration/management/setup.o Storage Area Network (SAN) setup/management.o Microsoft SQL, Mysql database designs.o SCO Unix, Linux, Sun Solaris setup/management and phone support.o Work was directed and completed in an independent fashion.o WAN and VPN setup/management.o Documentation of disaster recovery plans, network topology and software integration.o Virtual web server setup and maintenance (IIS, Apache, PHP, MySQL).o Cisco router, switch, and firewall configurations.