Pre-sales engineer serving enterprise accounts across Georgia. Core focus on storage systems:ActiveScale (Object Storage) & IntelliFlash (Primary Storage)Learn more at https://www.westerndigital.com/products/storage-systems

Pre-sales technical resource covering Georgia Territory.Subject matter expert for Data Protection Solutions:Avamar, Data Domain, Integrated Data Protection Appliance, NetWorker & Source One.Account planning/strategy, architecting/sizing solutions, competitive product positioning, presenting deliverables to customers and channel partners, qualifying sales opportunities, responding to RFP/ROI requests, and running Proof of Concept (PoC) product evaluations from inception to technical closure.

Pre-sales technical resource for field Account Executives, covering Southeast US territory.Subject matter expert on NetBackup Purpose Built Backup Appliances (PBBAs).Role includes account planning/strategy, architecting/sizing solutions, competitive product positioning, presenting deliverables to customers and channel partners, responding to RFP/ROI requests, and running Proof of Concept (PoC) product evaluations from inception to technical closure.Additional duties include mentoring junior or partner SEs and presenting at regional seminars.• History of exceeding sales targets: 400+% FY11, 133% FY12, 106% FY13• Achiever’s Club 2012• Member of team responsible for driving Symantec PBBA market share to 10.4% (#2 behind EMC) in just over 3 years, since product debut (IDC Worldwide Quarterly PBBA Tracker – 2013, Q3)• 3Q13/3Q12 revenue growth of 65.7%

Consultant for Data Protection team (West region) specializing in NetBackup & PureDisk platforms. Delivering mission-critical backup & de-duplication solutions to enterprise-class customers, across Windows, Linux/Unix & VMWare environments.• NetBackup 6.5 STS certified• 75+% billable utilization• Emphasis on driving Symantec Sales & Professional Services revenue / footprint at top-tier, strategic accounts (>$1M annual revenue)

Sales Engineer at Insight’s Client Solutions Center dedicated to configuring, quoting & serving as product champion for Sun Microsystems equipment (server, storage & software lines).Managed relationship between Account Execs, clients, and vendor partners to facilitate Sun sales through reseller channel.• Drove Sun revenue from $3.56M to $5.87M during Q1-Q2 ’07 period. 2007 total revenue: $25M.• Single Sun resource at Insight responsible for serving 600+ sales reps and building solutions for clients worldwide.

Supported 70+ custom applications, including Central Reservation Systems in an enterprise Unix (Solaris 10) environment. Provided outage resolution, as well as gauged key performance metrics. Duties were typically project based and included performance analysis, root cause determination & light programming. Resolved high priority customer issues & communicated solutions on a global scale.• Led analysis project to resolve transaction processing problem for global hotel client, resulting in a contract extension worth $3 million.• Processed 300M+ CRS and over 1B electronic delivery transactions per month.• Participated in on-call duty rotations & alternate shift schedule as necessary for Tier 2 Customer Support organization.• Promoted to Senior Support Analyst from System Analyst: 11/06.

Projects included implement/administer Windows-based LAN/WAN to meet client requirements. Configured network services (data/printing/e-mail/remote access via vpn) & basic voip telephony.• Established IT infrastructure (desktops/network connectivity/voice) on time & budget for branch office at local business.• Worked for Gould p/t & on other concurrent projects as a self-employed technology consultant.

Administered IBM RS/6000 (AIX 4.3) database servers (Progress 4gl), Cisco/Sprint frame relay WAN, Win NT/9x LAN (2 servers, 15+ clients), 20+ IBM terminals, OS/2 remote order servers, 50+ laptop users (sales dept.), and remote user access (Sacramento branch office).• Solely responsible for all aspects of IT management at location generating $50+ million in annual revenue.• Managed data conversion project & troubleshooting issues from legacy DEC VAX to IBM RS/6000 hardware. Corrected numerous database errors (costing/pricing) for Sales Department to ensure validity.• Tested branch server/network Y2K compliance at corporate HQ.• Planned and implemented power backup system for data center.• Supervised IT staff.• Promoted to MIS Manager from Systems Specialist: 3/99.