Oversee the Scott County Market. Responsible for the retention of existing client base, as well as the growth of the current branches. To train and drive an Employee Service-Driven Team and Customer Service focused staff that will provide TOP-notch customer service. Committed to both small business and consumer business with the focus being on overall household growth. My focus would be Human Sigma. Having the “Best of the Best” attitude when it comes to the employee – customer encounter. To measure, manage, and optimize the overall employee-customer experience.• Manage a substantial Commercial Portfolio• Have grown the branches from $22MM to $107MM in 10 years• Taken the branch from 9th out of 11 banks in Scott County to 3rd• Market share went from 4.6% to 18.4% in 10 years• Coached & Created a SALES TEAM/FORCE.

Responsible for the overall well-being of the branch. This location was opened as one of the new premier Denovo offices for National City December 2008. As a new office, we have grown the overall deposits successfully to over 200% to goal for the first year. We have successfully finished 2009 year-end as the most successful new office that National City Bank downtown Chicago has. * 4.83 was 2009 YE CIQ score* 157.15% to goal for 2009 Liquid Core Deposits* 570.49% to goal for 2009 Business Core Deposits * 205.21% to goal for 2009 Loan/Line Credit Card * 135.95% to goal for 2009 Branch Revenue

Commercial Lender with the ability to finance real estate, equipment loans, and lines of credit to Commercial customers.* Also, retain and establish new retail & commercial clients for the bank.

Ranked 7th in the country for sales success in 1998* Well rounded in consumer lending, Small Business lending, and cross selling of multiple products within the bank. Consumer Credit manager for the South Region of Citibank. Liaison for credit appeals.* Managed business relationships, both lending & deposit for a large book of business.