Mark Vaughn
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Mark Vaughn Email & Phone Number

Risk Consultant and Program Manager at Arkansas Insurance Department
Location: Alexander, Arkansas, United States 17 work roles 1 school
1 work email found @uasys.edu 5 phones found area 501 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email m****@uasys.edu
Direct phone (501) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Arkansas Insurance Department
Role
Risk Consultant and Program Manager
Location
Alexander, Arkansas, United States
Company size
4367 employees

Who is Mark Vaughn? Overview

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Quick answer

Mark Vaughn is listed as Risk Consultant and Program Manager at Arkansas Insurance Department, a with 4367 employees, based in Alexander, Arkansas, United States. AeroLeads shows a work email signal at uasys.edu, phone signal with area code 501, and a matched LinkedIn profile for Mark Vaughn.

Mark Vaughn previously worked as Risk Consultant at Arkansas Insurance Department and Agency Owner - The Vaughn Agency at Farmers Insurance. Mark Vaughn holds Bs, Organization Management, Gpa Of 3.926 from John Brown University.

Company email context

Email format at Arkansas Insurance Department

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{first_initial}{last}@uasys.edu
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AeroLeads found 1 current-domain work email signal for Mark Vaughn. Compare company email patterns before reaching out.

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Profile bio

About Mark Vaughn

Mark Vaughn is a Risk Consultant and Program Manager at Arkansas Insurance Department. He possess expertise in telecommunications, vendor management, management, it service management, leadership and 38 more skills. Colleagues describe him as "Mark takes pride in his work and cares about the people around him. He is committed to performing the task at hand with dedication and integrity. Mark is just an all round good person that adds value to any company or employer. There is no question that Mark would be a valuable asset no matter what the position. After 10 years of working closely with Mark on many projects under various job titles, I have no problem submitting my endorsement for Mark." and "I’ve had the pleasure of working with Mark for over 10 years. Mark’s ability to apply his knowledge base expertise to everything he does is a testament to his strong commitment and abilities to not only work towards success but achieve it. Mark’s commitment and dedication to customer excellence is commendable. He truly understands the importance of customer satisfaction which is evident in all of his work. Mark is a strong team leader who empowers his team to utilize their forward thinking abilities to work towards and achieve excellence. Mark is extraordinarily loyal and dedicated to his employer, employees and business partners. A true classy professional. I would be thrilled at the opportunity to work with Mark on any future endeavors."

Listed skills include Telecommunications, Vendor Management, Management, It Service Management, and 39 others.

Current workplace

Mark Vaughn's current company

Company context helps verify the profile and gives searchers a useful next step.

Arkansas Insurance Department
Arkansas Insurance Department
Risk Consultant and Program Manager
Little Rock, AR, US
Website
arkansas.gov
Employees
4367
AeroLeads page
Company profile
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17 roles

Mark Vaughn work experience

A career timeline built from the work history available for this profile.

Agency Owner - The Vaughn Agency

Farmers Insurance

Benton, Arkansas, United States

Small-town friendly, personal one-on-one service, and ready to do the heavy lifting when needed. We believe our first job is to educate. Insurance is not a luxury it is a necessity but how do you know if you have the right insurance product and coverage? Our job is to listen and understand what is most important to you, identify the right product (s) and services, explain our proposed solution (s) in a way that gives you confidence that you will be well protected. And when something does happen, we will be shoulder to shoulder with you to do the heavy lifting.

Feb 2023 - May 2024

Manager, Tier 3 Workday Support It Service Desk

University Of Arkansas System

Little Rock, Arkansas, United States

Lead the Tier 3 Workday Support Services, Service Desk. Provide guidance & leadership, and hands-on support in implementing and maintaining service management processes utilizing the ITIL framework, including incident management, request management, problem management, customer portal, a service catalog, knowledge management, process mapping, and service level agreements. Provide leadership and direct customer support to ensure operational credibility for Workday Support Services by managing the performance of Level 1 and Level 2 services while supporting clients and ensuring that service levels are met or exceeded. Serve as Jira Service Management administrator; adding/updating components, assigning component leads as assignees, creating custom fields, adding customer users, building out new projects, and adding/updating SLA. Serve as the project manager for the UA System office unified communications upgrade from a CISCO UC platform to a Microsoft Teams UC platform. Serve as a project manager and implementer to build out new projects in Jira Service Management for individual institution instance that will replace ITSM tools for the institutions that sign up.

Mar 2021 - Oct 2022

Workday Support Service Desk Technician

University Of Arkansas System

Little Rock, Arkansas, United States

Provide expert level guidance and leadership for the post "Go Live" Tier 3 Workday Support Service Desk. Review all aspects of the current service desk configuration, i.e., request types, SLAs, ticket categories, ticket sub-categories, knowledge base articles links to tickets, workflows, business processes and automation; and recommend operational changes to improve ticket accuracy, add measurable functionality to improve analytics, streamline ticket assignments and drive positive "First Time to Respond" and "Time to Resolution" SLA levels. Triage active open tickets; adding and correcting ticket components, contacting the reporting cohort 1 institutions to gather more details regarding the reported trouble or requested Workday functionality and ensuring the assigned Project One technical team member has what is needed to successfully work the ticket. Serve as a liaison between the reporting institutions and Project One team for tickets where collaboration is needed to advance stalled trouble or request to resolution. Create test scripts where appropriate for the reporting institutions to use to test fixes and modifications to Workday functionality before moving fixes and modifications to production.

Oct 2020 - Mar 2021

Staff Manager, Kinetic Service Delivery | Project Management

Windstream

Little Rock, Arkansas Area

Oct 2019 - Apr 2020

Consultant, Data Integrity - Process Transformation

Windstream

Little Rock, Arkansas

Sep 2018 - Oct 2019

It Enterprise Telephony Program Manager

Alltel

Little Rock, Arkansas Area

Jul 2006 - Feb 2007

Staff Manager, Wireless Retail Telephony Services

Alltel

Little Rock, Arkansas Area

Jul 2004 - Jul 2006

Ar Clec Manager, Sales Support/Service Assurance/Network Ops

Alltel

Little Rock, Arkansas Area

Jul 2001 - Jul 2004

Ar Clec Manager, Service Assurance

Alltel

Little Rock, Arkansas Area

Oct 2000 - Jul 2001

Project Manager, Arkansas State Government Clec Project

Alltel

Little Rock, Arkansas Area

Feb 1999 - Oct 2000
Team & coworkers

Colleagues at Arkansas Insurance Department

Other employees you can reach at arkansas.gov. View company contacts for 4367 employees →

Q“ Quranner “Q” Cotledge Quranner “Q” Cotledge Colleague at Arkansas Insurance DepartmentPine Bluff, Arkansas, United States View → CS Cathy Shipley Cathy Shipley Colleague at Arkansas Insurance DepartmentWrightsville, Arkansas, United States View → JB Jeremy Boyd Jeremy Boyd Colleague at Arkansas Insurance DepartmentLittle Rock Metropolitan Area, United States View → AR Andy Riner Andy Riner Colleague at Arkansas Insurance DepartmentGreater Fort Smith Area, United States View → MF Monica Fleming Monica Fleming Colleague at Arkansas Insurance DepartmentLittle Rock, Arkansas, United States View → RP Randy Philhours Randy Philhours Colleague at Arkansas Insurance DepartmentParagould, Arkansas, United States View → LL Lorie Lejeune Lorie Lejeune Colleague at Arkansas Insurance DepartmentHope, Arkansas, United States View → JL Jenell Lowe Jenell Lowe Colleague at Arkansas Insurance DepartmentLittle Rock, Arkansas, United States View → NB Nan Burns Nan Burns Colleague at Arkansas Insurance DepartmentLittle Rock, Arkansas, United States View → AE Allen Edwards Allen Edwards Colleague at Arkansas Insurance DepartmentMonticello, Arkansas, United States View →
1 education record

Mark Vaughn education

FAQ

Frequently asked questions about Mark Vaughn

Quick answers generated from the profile data available on this page.

What company does Mark Vaughn work for?

Mark Vaughn works for Arkansas Insurance Department.

What is Mark Vaughn's role at Arkansas Insurance Department?

Mark Vaughn is listed as Risk Consultant and Program Manager at Arkansas Insurance Department.

What is Mark Vaughn's email address?

AeroLeads has found 1 work email signal at @uasys.edu for Mark Vaughn at Arkansas Insurance Department.

What is Mark Vaughn's phone number?

AeroLeads has found 5 phone signal(s) with area code 501 for Mark Vaughn at Arkansas Insurance Department.

Where is Mark Vaughn based?

Mark Vaughn is based in Alexander, Arkansas, United States while working with Arkansas Insurance Department.

What companies has Mark Vaughn worked for?

Mark Vaughn has worked for Arkansas Insurance Department, Farmers Insurance, University Of Arkansas System, Windstream, and University Of Arkansas At Little Rock.

Who are Mark Vaughn's colleagues at Arkansas Insurance Department?

Mark Vaughn's colleagues at Arkansas Insurance Department include Quranner “Q” Cotledge, Cathy Shipley, Jeremy Boyd, Andy Riner, and Monica Fleming.

How can I contact Mark Vaughn?

You can use AeroLeads to view verified contact signals for Mark Vaughn at Arkansas Insurance Department, including work email, phone, and LinkedIn data when available.

What schools did Mark Vaughn attend?

Mark Vaughn holds Bs, Organization Management, Gpa Of 3.926 from John Brown University.

What skills is Mark Vaughn known for?

Mark Vaughn is listed with skills including Telecommunications, Vendor Management, Management, It Service Management, Leadership, Voip, Networking, and Itil.

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