Mark Wolfe Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, Us

Connecting the dots and leading the experience strategy for the Horizontal and Personalization design team for the Kroger digital experiences.- Managing the design team and building the vision for Kroger's Personalization and ML Ops strategy.- Leveraging our historical data to build the most relevant experience customized to each household, beyond product recommendations.- Utilizing the power of ML/LLM/Gen AI to deliver the most relevant recommendations to our customers at scale. - Leads design strategy for key corporate goals including rethinking substitution strategy, pricing and order modification.- Directs domain teams on strategic initiatives for work to prioritize to achieve strategic outcomes.- Works with key business and product management stakeholders to increase revenue and customer retention.- Facilitates design thinking discovery sessions to build strategy with domain teams to executive leadership.- Upskills and mentors teams on human centered-design, and trains teams throughout the enterprise on LUMA methodology to improve discovery practices.

Worldwide, Oo

Working around the uncertainties of the world in 2020-21 to plan the 2021 World IA Day, global event celebrating design, UX and the world of Information Architecture. Key tasks include: Location selection, sponsorship, promotions and planning for North American locations for World IA Day 2021.

New York, Ny, Us

The mission is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another. We strive to make the Forum inclusive and relevant to those confronting the challenges of leading design teams.

Organizer for the World IA Day, Cincinnati conferences in 2020 and upcoming 2021:- Successfully organized a full-day conference, with over 200 attendees and 15 speakers on topics across UX design, mar-tech and product management.- Recruited speakers, sponsors and volunteers from the community to make this event a success. - Led community outreach through the design community and social media.

From logos and printed materials to Websites and online applications, WolfePack has solved creative challenges for companies of all sizes, and did this in a prompt and comprehensive manner, under budget.

Cincinnati, Ohio, Us

Helping lead the UX strategy and vision for 84.51, by bringing together customer data, predictive analytics and marketing strategy to drive sales growth and customer loyalty for Kroger.

Seattle, Wa, Us

With a passion for designing connected experiences, Mark leads design teams and creates a culture of design thinking at organizations of all sizes and maturity. • Creates and implements design systems for enterprise and consumer facing applications for the worlds most recognizable brands in a variety of industries.• Works with key stakeholders at all levels to implement the User Experience vision from strategy and research to design and deployment.• Accomplished speaker and workshop facilitator at conferences throughout the United States around Design of Connected Experiences.• Sells the value of design and User Experience within organizations and companies.• Brings excitement and design thinking to established and emerging technologies like VR, AR, AI and Blockchain.

Seattle, Wa, Us

As a consultant at Slalom, Mark helps many of the worlds most recognizable companies craft interactive User Experiences (UX), implement new technologies and create customer experience (CX) journeys for today and the future.• Leader in UX Strategy and design for Connected applications including Web, Mobile, and large screen devices including: Roku, AppleTV, FireTV and Samsung TV.• Lead the design team to create a new suite of PRO user applications for The Home Depot, including front-end design, style guide, prototyping and user testing for both a responsive application and native iOS tablet application. • Helps clients gather requirements, articulate their vision and bring them to life in testable prototypes and high-fidelity designs.• Integrated UX into Agile development processes at many Fortune 100 companies.• Spearheaded new user design strategy and interactive patterns for Cox Automotive, in a process including research, prototyping and high-fidelity design.• Implemented Gamification to help employees learn new software, skills and tools.• Created, designed and user-tested proof-of-concept applications for industries ranging from banking to home improvement and supply chain management.

Atlanta, Georgia, Us

Leading the design process for Internap’s comprehensive suite of online applications for services ranging from managed and colocation hosting to cloud and CDN services

Atlanta, Georgia, Us

Overseeing the UI design, art and creative direction for Delta's software applications. This includes new kiosk applications and various terminal information systems for the worlds largest airline.

Us

Designed, developed and launched multiple Website roll outs as well as redesigned a new branding package for the fastest growing Cable network, seen nationwide.

Stamford, Ct, Us