Head Waiter
Current- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerousrecommendations from satisfied customers.
- Took inventory on a daily basis notifying management if certain items go under a certain threshold.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Upsold specials, appetizers, drinks, and desserts to increase restaurant profits by 20% compared to the rest of the wait staff