Head Waiter
CurrentMaintained order efficiency and accuracy through clear communication with kitchen staff, earning numerousrecommendations from satisfied customers.• Took inventory on a daily basis notifying management if certain items go under a certain threshold.• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.• Upsold specials, appetizers, drinks, and desserts to increase restaurant profits by 20% compared to the rest of the wait staff