Mark Green Email & Phone Number

London, GB

Atlanta, Georgia, US

Selling is hard. Buying is Harder - which is why my role leading the Presales and Buyer Enablement function here at Consensus is so rewarding. I run a horizontal team across our organisation, ensuring the buyer's journey from their first introduction to Consensus, through Marketing, Sales and CS is smooth and surprisingly helpful, whilst maximising our ARR.

Co-host the podcast alongside Adam Freeman, Don Carmichael and Tom Edwards. The aim of this podcast is to elevate the PreSales profession by chatting about specific topics in an informal way to make it accessible to all and democratising our knowledge and experience for the benefit of the PreSales community.

Newcastle Upon Tyne, GB

As part of the leadership team I introduced, and then led the Digital Scaling initiatives using demo automation to meet a 200% delivery target with no extra headcount, and transformed the impact presales across the business.Together, we closed the activity and demand gaps for presales, reduced time to respond for buyers, and massively improved associated.

Newcastle Upon Tyne, GB

As Enterprise Presales in the Sage UKI X3 sales team, I positively transformed the life of enterprise-scale customers, using a deep understanding of their technical pains, and their digital journey's future.Working closely with a highly motivated team of industry experts, I provided valuable process improvement through structured technical discovery, and.

New York, NY, US

Technology Presales Consultant working primarily in EMEA but with Global responsibilities.Working mainly from a technological and strategic perspective, I ensured customers benefited from implementing our CloudSuite and other products.Responsibilities covered everything from ROI cost benefit analysis, ITT/RFP responses, to detailed planning and conceptual.

New York, NY, US

• Position: Senior IT Field Support Engineer
• Set up and managed the technical side of any key events. These included Inforums, software launches, other user conferences both in the UK and abroad.
• Set up and managed a team of people across EMEA for a training project enabling instant high quality training to be run by anyone, anywhere, and with complete ease from both end user and IT perspectives, whilst also.
• Regularly travelled to other Infor offices to provide support and infrastructure enhancement.
• Thoroughly familiar with Company processes with sufficient knowledge to assist other team members.
• Worked, and was held accountable to, a high standard of accuracy and proficiency in all tasks, especially in regards to management of important tasks.

US

• (SC Security Cleared)Position: 1st and 2nd line support
• Took calls and tickets from the helpdesk and resolved each case quickly, politely and efficiently, communicating with the user in an efficient and effective manner.
• Supported over 10,000 users, and helped others in my own team and the helpdesk with any questions they had.
• Followed ITIL to provide the best support possible through a contracted SLA process.

Position: IT Support Engineer

Armonk, New York, NY, US