Mark Gómez Email & Phone Number

Tampa, FL, US

Noida, Uttar Pradesh, IN

• Leading a global team of 500+ in $100M+ TCV Outcome-based SAFe Agile DevOps Transformation, achieving 30% Y-o-Y growth.
• Driving 24/7/365 Product Development & Service Operations across five enterprise product portfolios, enabling 61M+ Handsets Financed, $2.1B in Deposits, & $8B+ in Revenue annually via Mobile, Web, & Retail channels.
• Dramatically improving Development and Service Operations, achieving a 40% increase in sprint velocity, a 25% faster build-to-launch cycle, and near-perfect quality metrics, alongside a 98% decrease in revenue.

Bangalore, Karnataka, IN

• Led Infosys Consulting's Global Sales Leadership Program, driving $600M in deals for High-Tech & CMT key accounts, growing them into $100M+ accounts.
• Partnered with Verizon on $950M five-year IT Managed Services agreement for Application Development & Maintenance across VBG, VPS, & VCG: –Modernized Verizon’s legacy Fulfillment, Assurance, Billing, and Enterprise.

• Founded Simpli Cash, a Blockchain-based B2B2C remittance platform, from inception to successful exit. Built the team and brought MVP to market, attracting prominent tech incubators like Barclays Techstars.

Santa Clara, CA, US

• Led development and launch of AT&T Drive Connected Vehicle and AT&T M2X Enterprise IoT Platforms, in collaboration with Ford, GM, Daimler, Volkswagen, DHL, and Maersk, supporting 117M+ IoT devices as of 2Q2023.
• Led implementation of a hosted PaaS LTE Core Network integrated with AT&T’s EUTRAN and Voice Core Networks, successfully launching AIO Wireless in 27 U.S. markets prior to AT&T’s acquisition of Cricket/Leap Wireless.

Kista, Stockholm, SE

• T-Mobile AT&T, Verizon, Sprint, & MetroPCS LTE Market Launches ‒ Led Program Governance and Ericsson Best Practices compliance across Market Readiness & Deployment; Coverage & Capacity Planning; Site Build, Core.
• Led the development of business cases and roadmaps to reduce costs, drive operational efficiencies, and improve network performance for Ericsson's $5B seven-year managed services agreement with Sprint.
• Led the development and market launch of Telenor Connexion M2M Platform in collaboration with Volvo, Nissan, Daimler, Scania, and Securitas.
• Led the development and launch of Vodafone M-Pesa, the first Mobile Payments service in the developing world, empowering 30M+ Consumers across 10 countries with 6B+ annual transactions.

Chesterfield, MO, US

• Sold and led $20M+ E2E Business Process & Organizational Transformation for ANTEL, Amdocs' first win in Strategy & Operational Consulting.
• Presales Lead for Telstra's $300M OSS IT Transformation, driving Amdocs' first OSS win and the $375M acquisition of Cramer Systems within 12 months of hire.
• Managed $200M AT&T Mobility Unified Billing Transformation post $67B Bellsouth merger, $270M Sprint Unified Billing Transformation post $36B Nextel merger, and six-year MetroPCS Billing Conversion managed services.
• Led product management of MVP for Amdocs Mobile Financial Services, covering airtime top-ups, bill payment, P2P, loyalty, gifting, and P2B.

Navi Mumbai, Maharashtra, IN

• Led OSS/BSS PMI & M2M SCADA Programs for Reliance Infocomm post-FLAG Telecom acquisition, reporting to CTO.

London, GB

• Launched career at E&Y in Technology Strategy, cultivating trusted advisor relationships with High-Tech & CMT clients to accelerate revenue and enhance customer experience and operational excellence.

Master Of Science - Ms, Information Technology

Bba, Management Information Systems & Marketing