Audio visual solution for temporary or permanent installationProcurement & NegotiationLogistics & OptimizationEquipment sourcingEvent ConsultantProject ManagerLabour Management

• Drive continuous improvement in operational processes• Responsible for overseeing the daily operations of shift through staff supervision and workflow organization• Lead Planning of special shipments arrival (150 million dollars of inventory)• Coached and mentored talents which resulted in 5 employee’s promotions in 1 year• Provide direction and leadership for the team to manage daily work workflow and ensure compliance with all operation metrics and service level agreements• Able to easily manage and take decisions in crisis situations• Strong collaborator and team player with a strong base of customer service excellency• Perform employee evaluations using performance metrics and provide constructive feedback to front line employees• Lead hiring efforts and conducted internal interviews in partnership with Human resources to attract and retain top talent• Oversee the on-boarding and training programs for all levels of the team• Support the creation and development of training documentation for the team• Implemented daily engagement meeting to motivate team at start of shift• Lead the implementation of Warehouse management system: A1 High Jump WMS• Promoting a safe, organized and clean work environment following the 5S standards• Part of the social committee to influence and maintain a good atmosphere, culture and environment within the DC

• Lead continuous improvement projects• Implementation and follow up of the process • Maintain and improve the knowledge base through the preparation of standard, concise, and relevant documentation• Conduct performance reviews and training of floor leads• Managed production floor of 75 employees (unionized)• Perform root cause analysis to identify performance gaps and proactively implement changes to improve them• Conduct one to one performance reviews, analyze individual KPIs and assess promotion readiness to help each contributor evolve in their roles• Planning of operations and labour budgets for peak periods• Manage quality control processes• Successfully implemented pick by voice system performance management• Monitor and report departmental performance indicators for all processes• WMS Software: EXE, SAP

Toronto regional managerPermanent Installation supervisorTechnical consultantPurchasingBudget managementInternational shipping coordinatorSound, video and lighting spesialistSimultaneous InterpretationTechnical trouble shootingProject ManagingHuman resources management (hiring process)Employe training