Mark Thomas Email & Phone Number

Milwaukee, WI, US

Oshkosh, Wisconsin, United States

Design, coordination, maintenance and delivery of training programs and initiatives for the Corporate Engineering and Global Procurement Supply Chain (GPSC) teams.

Pewaukee, Wisconsin, United States

• Classes/Software: Digital Image Editing (Adobe Photoshop), Digital Illustration (Adobe Illustrator),
• Instruction methods: Hybrid project-based classroom, online, and eLearning.

Woodland Hills, Los Angeles

• Fostered collaborative partnerships and built relationships with design teams and subject matter experts across the enterprise to create training solutions for unique and complex business problems.
• Consulted leadership on technology, systems, automations, applications, and hardware with the goal of improving experience for all users and learners.
• Served as Design Consultant and Adobe Applications (SME) Tech for Learning Experience Design (LX) peers contributing on special builds & video work, solving technical problems, and minimizing gaps in design workflows.
• Managed Adobe Stock and (DAM) Digital Assets using Creative Cloud Libraries and AEM.
• As LMS Admin, designed, managed, and tested learning content and automations in targeted systems to increase efficiency, learner engagement, and provide greater return on learning (ROL).
• Analyzed current spend, user feedback, and usage data, identified solutions, and then formally recommended actions that will reduce costs on current systems and applications, saving more than $1.5 million annually.

Milwaukee, Wisconsin, United States (Remote)

• Developed, designed, maintained, and delivered instructional content in online, classroom, and 1-on-1 formats providing enterprise applications training for departmental staff, researchers, principal investigators.
• Functioned as trainer and customer-facing subject matter expert (SME) for the eBridge system which is used for the submission of Research Protocols and NIH Funding Proposals.
• Participated in evaluation and Quality Assurance testing of new eBridge versions, patches, and maintenance upgrades. Also troubleshooting, and investigation of escalated support issues.
• Designed and developed robust internal training programs for systems and processes in the Office of Research and participated in change management activities, including Quality Assurance and testing, troubleshooting.
• Assisted with task automation and process improvements as directed.
• Constructed training materials, instructor guides, manuals, training aids and evaluation/assessment instruments.

Madison, Wisconsin, United States

• Served as Creative Director, Sales Manager, and liaison to the C-Suite, contributing to strategic marketing initiatives.
• Spearheaded revenue growth and audience engagement for the flagship brand and subsidiary import brands through innovative marketing coordination.
• Directed website management, multimedia content creation, e-commerce development and integration, social media updates, and digital asset management.
• Achieved 500% revenue growth via B2B and B2C marketing strategies and the launch of a new e-commerce platform.
• Oversaw markets spanning local, national, and global audiences, including China, Canada, and Taiwan.
• Led a marketing team while collaborating with customer service, sales, production, and executive leadership.Key accomplishments:

Greater Chicago Area

• Served as Multimedia Designer and Consultant.
• Markets serviced included the greater Chicago, Madison, and Milwaukee areas.
• Branding & identity
• UI/Website/mobileResponsible for: - improving the aesthetics, usability, and accessibility in the interaction between the user and the product.- providing consultative services for branding, SEO, hosting, print, and web.
• Identified value-added subcontractor and vendor solutions.

Waukesha County, Wisconsin, United States

• Graphic Design, Project Management, and Print Media Consultation.
• Maintained and expanded relationships with strategically important large customers.
• Responsibilities included: graphic design, web design, and digital production.
• Operated digital print production presses with Fiery and Creo interfaces.

Graphic Communications, Graphic Design, Gpa 3.88

Activities and Societies: Deans ListExcel Scholarship Award Recipient Hope Scholarship Award Recipient

Associate In Applied Science, Print And Digital Media, 3.96 Gpa

Activities and Societies: WCTC honor listNational Technical Honor Society PGSF Scholarship Recipient Who’s Who Among Students