Mark Tolboom Email & Phone Number

For 40 contract locations in the Benelux responsible for the security.- (TAPA) auditing- Investigation- CCTV- Entrance control

Bleiswijk, Zuid-Holland, Nederland

• Transforming the Toolstation BENELUX organisation to comply to Corporate Travis Perkins plc minimum standards • Member of the management crises team of Toolstation BENELUX• Setting up and rolling out HS&E and security projects:• CCTV, storage of hazardous substances, Incident reporting, H&S manual, new warehouse, Business Contingency Plan, Health and safety Training, set up Evacuation plan and company Emergency response team (BHV), access control;• Advising about (and investigating) security (theft and fraud) and safety incidents;• Complying the HS&E/security/logistics procedures and policies to GDPR in cooperation with the Toolstation DPO;• HS&E and Security audits warehouse/branches;• Quarterly Reports HS&E/security;• Prevention officer Netherlands to comply to the Dutch RI&E (Risk Assessment and Evaluation) ;• Managing the Belgian prevention officer to comply to the Belgium legislation.

Bleijswijk

• Conducting operational audits within Toolstation Europe in the field of store image, cash and goods flows, H&S, Security, GDPR, HR and inventory management• Setting up and implementing an operational audit within Toolstation Europe in the field of store image, cash and goods flows, H&S, GDPR, HR and inventory management;• Prevention officer RI&E responsible

Leiden

• Retail Operations manager Toolstation Netherlands (2014-2018)• Commercially and operationally responsible for 30 branches (150 employees) in the Netherlands through two regional managers (increased by 25 branches from 2014 onwards);• Coordination of commercial actions concerning purchasing and marketing;• Setting up new branches in the Netherlands;• Maintaining and arranging Retail procedures;• The implementation of HRM policy and recruitment;• Designing and implementing a Health and Safety policy in accordance with the established RI&E;• Projects: Pro card, Trustpilot, knowledge centre;• Conducting visit reports concerning stock management, procedures and customer service and H&S.

Amsterdam Area, Netherlands

• Responsible for the deployment of 120 security guards in various roles, e.g. custodians, porters, custodian commandants, and riot control custodians – through five Team leaders for a Detention Centre ( DC ) of Justice in the Netherlands. Carrying out the set HRM G4S policies, conducting appraisals. Coaching the Team leaders. Trauma support to G4S staff.• Reporting on quality, incidents, invoices, emergency response training and KPI/SLA . • Monitoring turnover/sold hours, invoicing, absence of the employees, personnel training, budgets. • Recruitment and selection of new employees for G4S. Forming a partnership with Justice so that both organizations meet their qualitative and quantitative targets within the set rules. Doing picket duties. Setting up last minute requests for Justice, such as hospital guarding or riot control custodians. Giving advice to the client regarding safety regulations, procedures, and risk management.

Baarn

• Responsible for the deployment of 80 security guards in the roles of security guard, retail security, investigating officer, police custodian, receptionist, and six group leaders and an assistant unit manager/planner.• Carrying out the HRM G4S policies, doing appraisals. Coaching Team leaders. Monitoring employees on their sick leave.• Responsible for the implementation of security contracts (key accounts) for physical security in provinces Utrecht and Flevoland. The clientele consisted of various businesses, such as: hospitals, law enforcement organizations, Data Centres, office buildings, municipalities, power plants, stores, and banks. Giving advice to clients on safety procedures, risk management, and safety training. Within the district responsible for setting up the Safety, Health and Environment Checklist Contractors (VCA) certified unit for the purpose of the construction of a power plant . Conducting workplace inspections and implementation of the full access policy during construction. Implementation of the technical access systems. • Reporting on incidents, security audits, quality reports, KPI/ SLA and object instructions. Responsible for various sales tenders. Running the regional picket location. Setting up ad hoc guarding requests like securing premises after a burglary or fire.• Be a project member on national tenders for commercial companies and government bodies.

Utrecht

• Managing 50 employees along with two assistant DIY Store managers. Conducting appraisals, and monitoring absence/ sick leave. Responsible for sales and costs. Performing the correct procedures such as ordering, administration and cash register. Supervising inventory counts/checks.• Facilities management and construction of temporary location. Maintaining contact with fire departments

Amstelveen

Drafting loan proposals for medium size companies

Utrecht

Recruiting flexible and permanent IT personnel for various companies.s.

Utrecht

Opening accounts, giving out loans, selling insurance products.

London, United Kingdom

Operational placement as assistant buyer and sales employee at Harrods. Implementation of the "Retail Express" software program, in order to auto replenish the department men’s underwear.

Rse (Post Hbo), Security

De Haagse Methodiek security audit.

Particulier Onderzoeker (Privat Investigator), Security And Loss Prevention Services, Mbo+

Bachelor'S Degree, Retail Management

RMSL

Middlemanagement, Vocational High School And Secondary Business/Vocational-Industrial/Occupational Diploma Program

Mbo, Middelbare Detailhandel School

Mavo, D

Mvk Mbo, Safety