Mark Toms Email & Phone Number

Herndon, Virginia, US

Lead PMO efforts on multiple engagements with DOD enterprise cloud. Manage customer relationships and project delivery for critical business infrastructure.

Huntsville, Alabama, US

Led team of analysts and policy experts in developing guidance, and managing compliance activities, for Army control systems cybersecurity and resilience.

Vienna, Virginia, US

Delivered advanced mission support solutions for DoD flight platform.

Reston, Virginia, US

• Led multiple projects to globally deploy and integrate control systems cyber security infrastructure for DoD client. Developed and executed strategies and plans to successfully meet very aggressive, and frequently.
• Explicitly recruited by DoD client to lead cross-functional teams in integrating and securing critical building and industrial infrastructure throughout the client’s global footprint
• Successfully facilitated all assessments, including Risk Management Framework (RMF) accreditation site compliance, and recurrent Plan of Actions & Milestones (POA&M) preparations
• Earned Team CACI ‘Exceptional’ ratings for contractor performance each of the 4 years assessed
• Created substantial technical, proposal, and executive briefing content, beyond the scope of role

Alexandria, VA, US

• Contract initiated with Pyramide Enterprises, and migrated to ACT in 2010.Led multiple IT infrastructure projects for DoD client. Created and leveraged custom tools and processes to dramatically increase efficiencies.
• Managed all phases of Control System (ICS) cyber security initiatives for 8 global client regions
• Developed methodologies, tools, and processes to manage telecom infrastructure assets and services portfolio, including cost / utilization optimization of 1500+ devices
• Managed portfolio rationalization and reduction of legacy computer networks, from 12 to 3
• Developed solution to evaluate corporate shared storage assets for duplicate and disallowed data, leading to savings of >$10K per month in contracted storage services fees

• Provided various consulting and project management services to diverse client base.
• Created, developed and executed highly-successful online Awareness Marketing program for a Global Non-Profit organization, under very tight budgeting and conflicting goals & objectives, resulting in ~18% increase in.
• Led multiple business case analysis projects for enterprise systems modernization programs within DoD client, leading to $6M+ annual operational savings
• Developed baseline technical architecture for 2 enterprise business management systems

Teaneck, New Jersey, US

• Led North America practice from $140M to >$300M revenues, and 850+ client-facing associates, in <2.5 years. Managed high-value, and high-risk, client relationships and programs. Simultaneously improved margins, client.
• Managed multiple relationships with Top-tier Financial Services clients, developing Enterprise Information Integration solutions in excess of $12M annual revenue
• Assisted clients in developing ‘industry-award-winning’ Business Intelligence solutions in Life Sciences, Financial, and Healthcare
• Led program to create solution for Healthcare Analytics client to decrease information integration times from 8 weeks to ~10 days on acquired data assets
• Managed Enterprise Data Warehouse programs for large Healthcare payer, Rental Car, and Hotel chain clients, reducing implementation times by ~22% over previous, similar engagements

• Established and led the Data Warehousing and Business Intelligence, and responsible for the full engagement life cycle. Developed strategic virtual bench partnerships to support emergent technical and project surge.
• Deployed advanced supply chain analytics offering, and provided $9M+ in direct, actionable savings for client’s shipping / logistics costs during pilot program
• Developed channel and partner relationships for non-core technologies and services, to decrease response times by >35% for emergent and project surge requirements
• Managed very successful pursuits and delivery engagements with Americas clients in Brazil, Mexico, and Puerto Rico
• Recovered 2 pre-existing “at risk” client relationships from non-paying to reference status in under 90 days

Milpitas, CA, US

• Led a global consulting and solutions engineering practice. Managed all presales engineering support, and solutions development and delivery.
• Managed globally-dispersed Solutions Engineering teams in creating very successful offerings in CRM, churn management, and fraud detection, for Telecom, Finance, Energy, Healthcare, Media, and Life Sciences verticals
• Led early adoption for integrated immersive, virtual reality, data mining and visualization applications, to provide intuitive analysis of “Big Data”, for Telco traffic analysis and Bioinformatics clinical.
• Sold, and managed, complex solutions engagements, including $5M+ total contract value with Insurance client
• Sold additional engagements valued at $2M+, prior to transitioning to emergent Global Practice Manager role
• Led presales efforts for Business Intelligence business line to acquire first client, initially valued at $3M+

West Hartford, US

• Managed joint EDS / client teams delivering database marketing solutions for major Financial Services clients.
• Developed campaign management solution that featured hand-coded statistical processing, model scoring, and data integration process, on multi-terabyte databases, before useful integration tools were commercially.
• Led all technical proposal development and prospect presentations; performed all program costing, planning, scheduling, and budgeting for multiple, concurrent, multi-terabyte projects
• Earned the client a Winter Corporation Database Award for Decision Support Systems
• Grew client’s revenue from startup to $24M in under 18 months; received an Employee Service Award from client CEO