Mark Toms

Mark Toms Email and Phone Number

Client and Delivery Engagement Leader @ SAP NS2
Mark Toms's Location
Bedford, Texas, United States, United States
Mark Toms's Contact Details
About Mark Toms

Senior Relationship / Engagement LeaderPassionate about helping teams exceed their perceived limits and client expectations.

Mark Toms's Current Company Details
SAP NS2

Sap Ns2

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Client and Delivery Engagement Leader
Mark Toms Work Experience Details
  • Sap Ns2
    Client Delivery Manager
    Sap Ns2 Apr 2021 - Present
    Herndon, Virginia, Us
    Lead PMO efforts on multiple engagements with DOD enterprise cloud. Manage customer relationships and project delivery for critical business infrastructure.
  • Aleta Technologies, Inc.
    Cybersecurity Policy And Compliance Manager
    Aleta Technologies, Inc. Nov 2020 - Apr 2021
    Huntsville, Alabama, Us
    Led team of analysts and policy experts in developing guidance, and managing compliance activities, for Army control systems cybersecurity and resilience.
  • Nt Concepts
    Program Manager
    Nt Concepts Feb 2020 - Nov 2020
    Vienna, Virginia, Us
    Delivered advanced mission support solutions for DoD flight platform.
  • Caci International Inc
    Senior Project Manager
    Caci International Inc Apr 2014 - Sep 2019
    Reston, Virginia, Us
    Led multiple projects to globally deploy and integrate control systems cyber security infrastructure for DoD client. Developed and executed strategies and plans to successfully meet very aggressive, and frequently conflicting, deployment schedules, while balancing significant funding and resource constraints.• Explicitly recruited by DoD client to lead cross-functional teams in integrating and securing critical building and industrial infrastructure throughout the client’s global footprint• Successfully facilitated all assessments, including Risk Management Framework (RMF) accreditation site compliance, and recurrent Plan of Actions & Milestones (POA&M) preparations• Earned Team CACI ‘Exceptional’ ratings for contractor performance each of the 4 years assessed• Created substantial technical, proposal, and executive briefing content, beyond the scope of role
  • Applied Computing Technologies
    Program Manager
    Applied Computing Technologies Jul 2009 - Apr 2014
    Alexandria, Va, Us
    Contract initiated with Pyramide Enterprises, and migrated to ACT in 2010.Led multiple IT infrastructure projects for DoD client. Created and leveraged custom tools and processes to dramatically increase efficiencies and effectiveness in response to client austerity measures.• Managed all phases of Control System (ICS) cyber security initiatives for 8 global client regions• Developed methodologies, tools, and processes to manage telecom infrastructure assets and services portfolio, including cost / utilization optimization of 1500+ devices• Managed portfolio rationalization and reduction of legacy computer networks, from 12 to 3• Developed solution to evaluate corporate shared storage assets for duplicate and disallowed data, leading to savings of >$10K per month in contracted storage services fees
  • Provallence, Inc.
    President & Principal Consultant
    Provallence, Inc. Oct 2002 - Sep 2009
    Provided various consulting and project management services to diverse client base.• Created, developed and executed highly-successful online Awareness Marketing program for a Global Non-Profit organization, under very tight budgeting and conflicting goals & objectives, resulting in ~18% increase in supporting donations• Led multiple business case analysis projects for enterprise systems modernization programs within DoD client, leading to $6M+ annual operational savings• Developed baseline technical architecture for 2 enterprise business management systems
  • Cognizant Technology Solutions
    Director, Data Warehousing And Business Intelligence
    Cognizant Technology Solutions Dec 2006 - Mar 2009
    Teaneck, New Jersey, Us
    Led North America practice from $140M to >$300M revenues, and 850+ client-facing associates, in <2.5 years. Managed high-value, and high-risk, client relationships and programs. Simultaneously improved margins, client results and references, and employee satisfaction scores. Coordinated with numerous offshore development centers of excellence.• Managed multiple relationships with Top-tier Financial Services clients, developing Enterprise Information Integration solutions in excess of $12M annual revenue• Assisted clients in developing ‘industry-award-winning’ Business Intelligence solutions in Life Sciences, Financial, and Healthcare• Led program to create solution for Healthcare Analytics client to decrease information integration times from 8 weeks to ~10 days on acquired data assets• Managed Enterprise Data Warehouse programs for large Healthcare payer, Rental Car, and Hotel chain clients, reducing implementation times by ~22% over previous, similar engagements
  • Sybase, Inc.
    Director, Professional Services
    Sybase, Inc. Oct 2000 - Jul 2002
    Established and led the Data Warehousing and Business Intelligence, and responsible for the full engagement life cycle. Developed strategic virtual bench partnerships to support emergent technical and project surge support. • Deployed advanced supply chain analytics offering, and provided $9M+ in direct, actionable savings for client’s shipping / logistics costs during pilot program• Developed channel and partner relationships for non-core technologies and services, to decrease response times by >35% for emergent and project surge requirements• Managed very successful pursuits and delivery engagements with Americas clients in Brazil, Mexico, and Puerto Rico• Recovered 2 pre-existing “at risk” client relationships from non-paying to reference status in under 90 days
  • Silicon Graphics, Inc.
    Global Practice Manager, Business Intelligence
    Silicon Graphics, Inc. Jun 1998 - Oct 2000
    Milpitas, Ca, Us
    Led a global consulting and solutions engineering practice. Managed all presales engineering support, and solutions development and delivery.• Managed globally-dispersed Solutions Engineering teams in creating very successful offerings in CRM, churn management, and fraud detection, for Telecom, Finance, Energy, Healthcare, Media, and Life Sciences verticals• Led early adoption for integrated immersive, virtual reality, data mining and visualization applications, to provide intuitive analysis of “Big Data”, for Telco traffic analysis and Bioinformatics clinical outcomesSales Representative• Sold, and managed, complex solutions engagements, including $5M+ total contract value with Insurance client• Sold additional engagements valued at $2M+, prior to transitioning to emergent Global Practice Manager role• Led presales efforts for Business Intelligence business line to acquire first client, initially valued at $3M+• Managed key accounts in Financial Services (Argentina), Retail (Mexico), and Telecom (UK)
  • Electronic Data Systems
    Delivery Manager / Principal Consultant
    Electronic Data Systems Nov 1994 - Jun 1998
    West Hartford, Us
    Managed joint EDS / client teams delivering database marketing solutions for major Financial Services clients.• Developed campaign management solution that featured hand-coded statistical processing, model scoring, and data integration process, on multi-terabyte databases, before useful integration tools were commercially available• Led all technical proposal development and prospect presentations; performed all program costing, planning, scheduling, and budgeting for multiple, concurrent, multi-terabyte projects• Earned the client a Winter Corporation Database Award for Decision Support Systems• Grew client’s revenue from startup to $24M in under 18 months; received an Employee Service Award from client CEO

Mark Toms Skills

Business Intelligence Professional Services Enterprise Software Leadership Outsourcing Program Management Data Warehousing Business Analysis New Business Development Databases Solution Selling Project Management Analysis Vendor Management Integration Strategic Planning Sdlc It Strategy Security Business Development Requirements Analysis Team Building Process Improvement Team Leadership Change Management Business Strategy Strategy Development Contract Negotiation Cross Functional Team Leadership Training It Management Business Process Analytics Mentoring Coaching Organizational Leadership Mediation Management Consulting Contract Negotiations Customer Relations Business Management Operations Management Budgeting Problem Solving Negotiation Planning Business Planning Project Planning P&l Management Team Management

Frequently Asked Questions about Mark Toms

What company does Mark Toms work for?

Mark Toms works for Sap Ns2

What is Mark Toms's role at the current company?

Mark Toms's current role is Client and Delivery Engagement Leader.

What is Mark Toms's email address?

Mark Toms's email address is mt****@****nce.com

What is Mark Toms's direct phone number?

Mark Toms's direct phone number is (703) 841*****

What are some of Mark Toms's interests?

Mark Toms has interest in Social Services, Children, Education, Disaster And Humanitarian Relief, Health.

What skills is Mark Toms known for?

Mark Toms has skills like Business Intelligence, Professional Services, Enterprise Software, Leadership, Outsourcing, Program Management, Data Warehousing, Business Analysis, New Business Development, Databases, Solution Selling, Project Management.

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