Mark Tonnesen

Mark Tonnesen Email and Phone Number

Chief Information Officer @ Achieve | Strategic Technology Oversight @ TAG CXO
North America
About Mark Tonnesen

Leading with strategic insight at Achieve, my tenure as Chief Information Officer has been marked by spearheading business and technology transformations. Our team's focus on deploying efficient, cost-effective solutions has significantly enhanced operational performance. Mastery in customer relationship management (CRM) and manufacturing process improvement has been pivotal in my role.At Neustar, Inc., my leadership across product operations and IT security functions played a crucial role in managing a 250-member, cross-functional team. This effort streamlined technology implementation and accelerated time-to-market, underpinning a daily transaction volume of 3B business and consumer interactions. These experiences have honed my competencies in information technology, reinforcing the belief that innovative tech strategies drive organizational success.

Mark Tonnesen's Current Company Details
TAG CXO

Tag Cxo

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Chief Information Officer @ Achieve | Strategic Technology Oversight
North America
Website:
tagcxo.com
Employees:
12
Mark Tonnesen Work Experience Details
  • Tag Cxo
    Tag Cxo
    North America
  • Achieve
    Chief Information Officer
    Achieve Nov 2017 - Present
  • Neustar, Inc.
    Cio, Cso, And Vp Operations
    Neustar, Inc. Apr 2015 - Oct 2017
    Reston, Virginia, Us
    ✔Played an instrumental role in providing strategic support and technological oversight and leading the transformation of Neustar’s product infrastructure, operations, and B2B and B2B2C security capabilities in support of 3B business/consumer transactions on a daily basis. ✔Provided leadership direction to 250-member, cross-functional teams fulfilling technology implementation for DevOps, project management, delivery/OPS processes, speeding TTM, and quality for new services and customer success.✔Established the company’s first technology architectural blueprint/roadmap/continuous improvement program.
  • Mapmyid
    Chief Executive Officer
    Mapmyid 2014 - 2015
    ✔Provided operational oversight for all aspects of the IT Department. Oversaw the financing, business development, product enhancement, platform development, and launch of MapMyID―a game-changing new eCommerce service. ✔Charged with enhancing operational performance, increasing productivity, and improving efficiency for this tech platform company; enabling online retailers to ship products via a social ID, without a physical shipping address.✔Built and managed a talented team of leaders, crafted a business plan, and fostered partnerships for the pre-IPO company.
  • Stratafusion & Cio Ps
    Senior Consulting Partner
    Stratafusion & Cio Ps 2013 - 2015
    ✔Strategically planned and spearheaded advisory/consulting firms targeting large-scale organizational/technology change.✔Led a major technology/OPS transformational program for Altisource, spanning 30+ disciplines―including CC, devops, NW, storage/servers, and service management processes.✔SGI: Developed new storage business plan for a large-scale HW manufacturer; Directed security strategy and roadmap
  • Electronic Arts
    Svp, Cio
    Electronic Arts 2012 - 2013
    Redwood City, Ca, Us
    ✔Ensured execution of strategic functions for a 4.2B Digital Media company. Successfully transitioned traditional gaming DevOps to cloud-based solutions and processes to reduce TTM, development costs, and improve competitiveness.✔Implemented EA’s “Virtual Supply Chain” system to support enterprise SW Master Production process – required in support of moving from a packaged goods to an online gaming company.✔Started the technology transformation of EA ― leveraging cloud/SaaS, mobility strategy, “everything as a service” to ensure EA competitiveness in the digital gaming marketplace.
  • Mcafee
    Svp, Cio
    Mcafee 2008 - 2012
    San Jose, California, Us
    ✔Charged with overseeing enterprise-wide technology operations for a $1B+ consumer AV ecommerce platform infrastructure; designed cloud infrastructure in support of $150M worth of hosted security solutions.✔Led business transformation in sales and sales operations through quote-to-booking process; increased sales productivity by $100K/sales rep. Managed and continually improved technical infrastructure to support enterprise business systems.✔Transformed IT infrastructure and technical team to leverage cloud, strong collaboration, and mobile solutions to drive speed and cost reductions. Achieved PCI compliance (Level 1 merchant) – 3 years running.
  • Logitech
    Vp It, Cio
    Logitech 2006 - 2008
    San Jose, California, Us
    ✔Led Logitech’s executive transformation and drove decision making for a $2.7B Consumer Electronics company that provides leading-edge digital products worldwide.✔Developed a sustaining IT strategic plan including all functions of Logitech, cutting YoY costs by 12%. Led agile IT & OPS teams through severe budget cuts in 2008, without service issues.✔Delivered all key programs/projects―ERP, HCM, PLM and created Logitech’s first WW strategic planning sessions focused on business/market opportunities. Enabled IT to play key role in its execution.
  • Cisco
    Vp, Ww Service Sales Operations & It
    Cisco 1994 - 2006
    San Jose, Ca, Us
    ✔Spearheaded $6B service sales operations and renewal business in conjunction with service sales teams. Drove operational and process efficiencies within service business on behalf sales, customer, and partner constituencies.✔Led teams of 4 to 2000 business and technical members on a global basis. Continuously worked with key support/ channels partners to improve contracts and install base management processes worth over $5B in services bus.✔Designed and implemented the first global e-commence strategy and solution that resulted in $30B in revenue growth. Achieved 80% Cisco revenue growth through E/C channel and 80% improvement in technical support.
  • U.S. Department Of Homeland Security
    Senior Advisor
    U.S. Department Of Homeland Security 2001 - 2003
    Washington, Dc, Us
    ✔Advised Secretary of Transportation (DOT) and Homeland Security (DHS) in creation of the new Transportation Security Administration (TSA). Led highly sensitive programs within DHS, serving as foundation of the current DHS security strategy.✔Established project goals and developed solutions used to secure passengers and baggage across all 429 commercial airports. Completed in 10 months per ATSA Act of 2001.

Mark Tonnesen Skills

Cloud Computing Saas Enterprise Software It Strategy Business Intelligence Strategy Security Program Management Crm Integration Vendor Management Information Technology Management Start Ups Cross Functional Team Leadership Leadership Infrastructure It Management Process Improvement Data Center Erp Enterprise Architecture Project Planning Product Management E Commerce Business Process Outsourcing Executive Management Business Continuity Professional Services Software Development Itil Business Analysis Disaster Recovery It Operations Sdlc Business Process Improvement Virtualization It Service Management Software Project Management Pmp Agile Methodologies Team Building Governance Senior Executive Leadership Team Leadership Organizational Leadership Leadership Development Cognos Project Portfolio Management

Mark Tonnesen Education Details

  • Golden Gate University
    Golden Gate University
    General
  • San José State University
    San José State University
    Business Marketing / Computer Science
  • De Anza College
    De Anza College
    General
  • Lynbrook High School
    Lynbrook High School
    General Studies

Frequently Asked Questions about Mark Tonnesen

What company does Mark Tonnesen work for?

Mark Tonnesen works for Tag Cxo

What is Mark Tonnesen's role at the current company?

Mark Tonnesen's current role is Chief Information Officer @ Achieve | Strategic Technology Oversight.

What is Mark Tonnesen's email address?

Mark Tonnesen's email address is mtonnesen@ea.com

What is Mark Tonnesen's direct phone number?

Mark Tonnesen's direct phone number is +140898*****

What schools did Mark Tonnesen attend?

Mark Tonnesen attended Golden Gate University, San José State University, De Anza College, Lynbrook High School.

What are some of Mark Tonnesen's interests?

Mark Tonnesen has interest in Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Donor, Reading, Gourmet Cooking, Sports, Golfing, The Arts.

What skills is Mark Tonnesen known for?

Mark Tonnesen has skills like Cloud Computing, Saas, Enterprise Software, It Strategy, Business Intelligence, Strategy, Security, Program Management, Crm, Integration, Vendor Management, Information Technology.

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