Mark Toon Email & Phone Number

Career InformationCommencing with a formal apprenticeship as a Quality Technician, with a major UK based Motor Vehicle Manufacturer, career path developed on the basis of Quality based training and experience, progressing to Senior Management position with a Global Commercial Vehicle Manufacturer. More recently account management with leading Logistics Service provider TVS and the Senior position in providing service to Network Rail.Experience gained includes.Significant exposure to contact with Management at all levels within the Industry and other professions (e.g. Legal Advisors, Department of Transport, SMMT).Leading the relationship with National Parts Wholesale Business to achieve Sales performance objectives.Responsibility for a department of office and regional based management and staff graded personnel.Development and Implementation of new processes, improving levels of Customer Service and Business Profitability.Chairing of Performance Development Groups with elected representation for the Dealer Network.Embracing and championing 'change' within the organisation, involving restructuring of the current group.Extensive travel, throughout the UK, Mainland Europe & RussiaCoaching and developing own team.Specialties: budgeting, contract management, crm, iso 9000, meeting facilitation, microsoft office, networking, personnel management, quality, recruiting, reports, strategic.

Listed skills include Vehicles, Management, Automotive Aftermarket, Automotive, and 20 others.