Mark Torrey Email and Phone Number
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Technology professional with 20+ years experience leading professional services teams at high-growth cloud infrastructure and SaaS providers. Consistent track record of account retention, renewal, and expansion across consumer, enterprise, and government spaces. Skilled at developing and improving customer satisfaction programs to boost NPS.Highlights: - 8 years at VMware managing a world-class Global TAM Program and portfolio of services. Consistently over-achieved on customer satisfaction and revenue goals as VMware grew from $100M/y to $4B/y sales. - Managed SaaS offerings developed with partners including Cisco, Akamai, Microsoft, Dell, and IBM. Worked closely with NaviSite's global sales team to drive new customer adoption with consistent 30-35% service margins. - Full life-cycle management of new products and services including Sales support and execution. Able to develop MRD, PRD, and SOW documents with field buy-in and manage cross-functional delivery teams.- Co-founder of 3 startups, including the leading non-profit fund for combatting age-related macular degeneration and a SaaS provider acquired by CMGI.- Thrives in fast-paced complex environments and particularly passionate about bringing out the best in others.
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Svp Customer OperationsZignal Labs May 2021 - PresentSan Francisco, California, Us
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Vice President Of Customer SuccessZignal Labs Feb 2020 - May 2021San Francisco, California, Us
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Vice President, Co-Founder And TrusteeAmdf Jan 2014 - PresentThe American Macular Degeneration Foundation works for the prevention, treatment, and cure of macular degeneration through educating the public and supporting scientific research. Currently running all business and IT infrastructure, increasing revenues and Y/Y funding from $150K to $1.4M for research hospitals including Johns Hopkins University, Tufts Medical, and Massachusetts Eye & Ear Infirmary.
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Vice President Of Customer SuccessVeritone, Inc. Aug 2018 - Nov 2019Denver, Colorado, Us -
Director Of Customer SuccessVeritone, Inc. Dec 2017 - Jul 2018Denver, Colorado, Us
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Director Of Customer Success & OperationsJibe, Inc. Nov 2015 - Dec 2016New York, Ny, Us -
Co-Founder, Vp Of Content & CommunityCollexion Oct 2012 - Dec 2013 -
Senior Mgr, Global Technology SolutionsVmware Jun 2009 - Mar 2012
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Senior Mgr, Tam ProgramVmware Jan 2005 - Jun 2009
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Senior Director, Emerging TechnologyNavisite 1998 - 2002Andover, Ma, Ma, Us -
Senior Product ManagerNavisite Dec 1998 - Dec 1999Andover, Ma, Ma, Us
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Director, Account ManagementServercast Feb 1996 - Dec 1998
Mark Torrey Skills
Mark Torrey Education Details
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University Of Massachusetts AmherstMultimedia And Animation
Frequently Asked Questions about Mark Torrey
What company does Mark Torrey work for?
Mark Torrey works for Zignal Labs
What is Mark Torrey's role at the current company?
Mark Torrey's current role is SVP Customer Success & Operations at Zignal Labs.
What is Mark Torrey's email address?
Mark Torrey's email address is ma****@****ail.com
What is Mark Torrey's direct phone number?
Mark Torrey's direct phone number is +121225*****
What schools did Mark Torrey attend?
Mark Torrey attended University Of Massachusetts Amherst.
What are some of Mark Torrey's interests?
Mark Torrey has interest in Social Services, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Mark Torrey known for?
Mark Torrey has skills like Saas, Cloud Computing, Enterprise Software, Start Ups, Professional Services, Product Marketing, Management, Product Management, Leadership, Business Development, Vmware, Strategy.
Who are Mark Torrey's colleagues?
Mark Torrey's colleagues are Anne Marcel, Matteo Reyes, Ryan Stafford, Joshua Chan, Felix Medina Wong, Alex Smith, Wing Zhan.
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