Mark Townsend Email & Phone Number

Nashville, Tennessee, US

Instructor and Range Safety Officer

Creating Web3 offerings integrated to Web2 applications.

Plano, Texas, US

Focused on enabling engineering teams through hiring, agile tools, team focused agile processes, engineering best practices, and mentoring. Product focus on Web3, Social Media, and ecommerce.

Miami, FL, US

Principal tech lead for multiple scrum feature teams covering UX, Front End, Back End, and Dev Ops. Responsible for solutions architecture definition and refinement as well as agile engineering practices. Heavily focused on hiring engineering talent to add to the teams.

San Francisco, California, US

Leader of a globally scoped team of senior architects focused on envisioning & designing customer focused commerce solutions, enabling solution delivery technology partners, and directly enabling customers to ultimately realize the value of the Sitecore Commerce platform through direct commerce revenue growth.

San Francisco, California, US

Covered a wide range of content management & commerce focused responsibilities including technical briefings, product demonstrations, customer proof of concepts, early adopter programs, product team advisement, partner enablement, training, and strategic initiatives spanning the globe. Worked with the most complex global customer solutions spanning.

Columbus, Ohio, US

Envisioning, defining, designing, and creating technology solutions for complex B2C and B2B scenarios for enterprise customers on the Microsoft technology stack.

Responsible for - Defining creative technical solutions for complex business problems in the e-commerce space- Delivering high value customer solutions - Managing the 90+ person services organization that includes pre-sales engineering, solutions delivery, managed services, and application support. Directly managed director and senior manager levels.

Redmond, Washington, US

Define and drive end to end product scenarios, user experience, core platform features, setup features, deployment scenarios, and overall project management.

Redmond, Washington, US

• Commerce Server 2007Commerce FrameworksWindows Web Hosting
• Product Strategy Development – Led defining a product strategy that maps to market needs and cross company product strategies over multiple teams. Worked directly with marketing, field teams, key customers, partners.
• Product Planning and Feature Definitions – Led the product planning effort to define customer scenarios, customer value propositions, customer experiences, and ultimately product features. Drove scoping costing, and.
• Project Management and Engineering Processes – Defined the overall project engineering framework. Primary driver and contributor for defining the tools, processes, communications, project milestones, feature quality.
• Product Release Management – Led the development and execution of all product release plans including CTP, Beta, RTM, and Service Packs.
• Sustained Engineering – Led the sustained engineering team who managed product hot-fixes.

Redmond, Washington, US

• Principal Solutions Architect for the Microsoft Retail and Hospitality Solutions Team
• Principal Enterprise Architect & Strategy Consultant to the Wal-Mart ISD & Walmart.com in Bentonville, AR.
• Principal Web Architect for E-Commerce and Application Development for Microsoft's West Region
• Principal E-Commerce Architect for Costco.com

Redmond, Washington, US

- Worked with many SF Bay Area companies to architect web solutions on the Microsoft platform- One of the principals responsible for the development of the Silicon Valley Development Center incubating startups.

Fort Bragg, NC, US

US Army Special Operations Command (USASOC)1/160th Special Operations (Airborne)160th SOAG (A)TF160 - Night StalkersFt. Campbell, KY* NSDQ *Airborne, Air Assault, SERE, Dunker, NCO Academy, Combat VeteranTop Secret Clearance