Responsible for all aspects of IT & business leadership, aligning technology with business needs• Appointed as a Non-Executive Director, managing IT services across multi-site operations & facilities• Focused on delivering a strategic evaluation and risk management programme, underpinning growth• Provision of business-critical IT services and innovation to both established and greenfield locations• End-to-end programme and project leadership, including project planning, scope, budgeting and risk• Drove a programme of change, including rebuilding the IT department & delivery of new infrastructure• Spearheaded the successful implementation of Office 365 as part of a major 2 year group programme

Strategic Consulting, including business plan & technical strategy development.Advising new businesses on formation of corporations and business structures, drafting technical strategy papers, commercial agreements, financial preparations from profit and loss to balance sheet.

Responsible for all IT related operational procedures and staff within the organisation. Day to day line management of Application, Infrastructure and Support teams covering around 20 staff. Plan, coordinate, direct and design IT-related activities of the organisation and work closely with decision makers across departments to deliver cost-effective technology solutions for all aspects of the organisation. Projects include PSN Compliance, BYOD, Exchange upgrade, DR, Asset & Change Management, Enterprise Mobility Management Solution, Service Desk Software, Fortinet Firewall implementation, Office 365, Mobile Contract

Working on large, integrated and leading edge projects; Providing specialist IT knowledge/support to maintain all of CITB Information Systems, ensuring minute by minute availability; Supporting the design, development and deployment of applications within a comprehensive ITIL framework, maintaining service levels and ensure the security of systems and data; Producing work instructions, support documentation, knowledge base articles and training materials.

Business Growth | Client Management | Sales Management | Supplier Management | Strategic Vision

• Supporting 100 users on site at Head Office and 40-50 users located at various bases around the world. Projects included Intralinks setup, local network design in Angola, Mobile Device Management solution and Microsoft Dynamics implementation.

• Responsible for all aspects of IT, including support services, systems, infrastructure and project delivery• Controlled a combined budget of in excess of £1.5m+, including controlling procurement of IT services• Team of 9-15, split into Helpdesk Support, Network Support. Development and Business Systems• Effectively delivering business-critical IT services to 400-450+ users within the UK’s no.1 parenting club• Leadership, management and control of a multi-functional team of internal IT staff, including engineers• Defined and delivered 1 and 3 year strategy plans, in line with business objectives and growth aspirations• Led Virtualization Project, reducing 54 Intel servers to 4 blade enclosures, £30k+ under budget• Monitored operational performance, systems capacity, budgetary controls, SLAs & internal KPI metrics• Managed IT/ technical support, helpdesk facilities, planned maintenance and technology upgrades• Recruitment, appraisal, training, development and coaching of key business support staff & personnel• Led Disaster Recovery and IT security analysis for the business, ensuring ongoing business continuity• Successfully led the implementation of Checkpoint technology as a Firewall & IT remote user solution • Led development project for Photographic software solution, migrating from Delphi to .NET • Instrumental in the sale & infrastructure split of subsidiary in 2006, and prepared IT for MBO in 2009• Instrumented key changes within Finance, including replacement of CRM package and financial tools

• Responsible for all aspects of IS management, including systems, infrastructure and support services• Headhunted into an interim IT/IS role to lead a full review and assessment of the internal IT department• Definition of a future 2-year IT strategy for the department, aligning technology with core business needs• Produced IT recommendations for the Board, leading to the replacement of IT teams and key personnel

• Responsible for all aspects of IT and telecoms, managing delivery of projects in the UK and Netherlands• Leadership and control of a team of 5, +3 developers, creating a new reservations system using ASP.NET• Managed business critical infrastructure to support reservations, loyalty, website and fulfilment services• Instrumental in a £10m+ project, including the set-up of two KLM customer care centres & associated IT• Deployed technologies including LAN/WAN, Windows NT4, TCP/IP, Citrix, and over 600+ workstations

• Responsible for all aspects of IT consultancy, working with a portfolio of internal and external customers• Appointed as IT Consultant within a leading global consultancy business, including advising on solutions• Focused on delivery of enhanced IT, providing 2nd line hardware and software support to 1000+ users• Project planning, analysis, development, implementation & resource deployment management activities• Successfully led the introduction of ICR technology-based automatic scanning for client payroll data• Led the business migration and relocation of the division, including architecture, solutions and support

• Responsible for effectively managing the MPS network, providing 1st and 2nd line support to 100+ users• Appointed to lead introduction of automation techniques for large payroll clients, including Tesco in the UK• Provision of support to Novell-based LAN and other applications, including MS, Lotus Suites & SAP R/3

Special Projects Co-ordinatorPayroll SupervisorDeveloper (Relevation - PS2000)