Service Delivery Manager
Current
Aug 2021 - Present
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Mark Stephenson Email & Phone Number
Service Delivery Manager at Percona
at
Percona
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Service Delivery Manager at Percona
Location
Newcastle Upon Tyne, England, United Kingdom
Company size
Who is Mark Stephenson? Overview
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Quick answer
Mark Stephenson is listed as Service Delivery Manager at Percona at Percona, a company with 233 employees, based in Newcastle Upon Tyne, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Stephenson.
Mark Stephenson previously worked as Service Delivery Manager at Percona and Presales Technical Consultant at Enghouse Interactive. Mark Stephenson studied at Whitley Bay High School.
Company email context
Email format at Percona
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Percona
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Profile bio
About Mark Stephenson
A hard working, loyal and conscientious employee. My vast experience in pre-sales support, project support and excellent customer service skills has enabled me to communicate to roles at all levels with customers and internally within the company. Have taken projects through its complete lifecycle and used skills to deliver the successful migration of analogue voice to VoIP projects. More recently using skills gained I have moved into a Service Delivery Manager role for Percona a world leader in open source database management
Listed skills include Telecommunications, Unified Communications, Voip, Ivr, and 13 others.
Current workplace
Mark Stephenson's current company
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Percona
4 roles · 24 years
Mark Stephenson work experience
A career timeline built from the work history available for this profile.
Presales Technical Consultant
Mar 2021 - Aug 2021
Project Consultant
- Planning and carrying out the migration from analogue to VoIP
- Communicating with Project Managers, Quality Assurance teams, Pre Sales and support teams providing the best possible experience for customer throughout the project life cycle
- Testing new VoIP software for IUS formally DFTS project
- Liaising with customer Design Authorities for testing schedules
- Daily calls arranging the projects day to day smooth progress through its cycles
- Planning, installing and configuration of VoIP software
Sep 2010 - Mar 2021
Project Engineer
- Playing a key role in setting up a server farm and installing VoIP screed base console to the Department of Work and Pensions
- Short spell with the CISCO side of VoIP – Planning and Installation
- Maintaining the DFTS project – TDM support and maintenance of both software and hardware
- Testing of new software
2002 - 2010
~8 yrs
Team & coworkers
Colleagues at Percona
Other employees you can reach at percona.com. View company contacts for 233 employees →
AD
Aaditya Dubey
Colleague at Percona
Bengaluru, Karnataka, India, India
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AP
Alok Pathak
Colleague at Percona
Delhi, India, India
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DL
Dmitry Lenev
Colleague at Percona
Belgium, Belgium
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LS
Luciano Stabel
Colleague at Percona
Toronto, Ontario, Canada, Canada
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AD
Anil Darnal
Colleague at Percona
Bengaluru, Karnataka, India, India
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AI
Ana Ignat
Colleague at Percona
Bucharest, Romania, Romania
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PB
Patrick B.
Colleague at Percona
Greater Houston, United States
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MC
Michael Coburn
Colleague at Percona
Guanajuato, Mexico, Mexico
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SR
Sandra Romanchenko
Colleague at Percona
Ukraine, Ukraine
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RH
Rose Hatch
Colleague at Percona
Burlington, Massachusetts, United States, United States
View →
Aaditya Dubey
Colleague at Percona
Bengaluru, Karnataka, India, India
View →
AP
Alok Pathak
Colleague at Percona
Delhi, India, India
View →
DL
Dmitry Lenev
Colleague at Percona
Belgium, Belgium
View →
LS
Luciano Stabel
Colleague at Percona
Toronto, Ontario, Canada, Canada
View →
AD
Anil Darnal
Colleague at Percona
Bengaluru, Karnataka, India, India
View →
AI
Ana Ignat
Colleague at Percona
Bucharest, Romania, Romania
View →
PB
Patrick B.
Colleague at Percona
Greater Houston, United States
View →
MC
Michael Coburn
Colleague at Percona
Guanajuato, Mexico, Mexico
View →
SR
Sandra Romanchenko
Colleague at Percona
Ukraine, Ukraine
View →
RH
Rose Hatch
Colleague at Percona
Burlington, Massachusetts, United States, United States
View →
1 education record
Mark Stephenson education
-
Whitley Bay High School
FAQ
Frequently asked questions about Mark Stephenson
Quick answers generated from the profile data available on this page.
What company does Mark Stephenson work for?
Mark Stephenson works for Percona.
What is Mark Stephenson's role at Percona?
Mark Stephenson is listed as Service Delivery Manager at Percona at Percona.
Where is Mark Stephenson based?
Mark Stephenson is based in Newcastle Upon Tyne, England, United Kingdom while working with Percona.
What companies has Mark Stephenson worked for?
Mark Stephenson has worked for Percona and Enghouse Interactive.
Who are Mark Stephenson's colleagues at Percona?
Mark Stephenson's colleagues at Percona include Aaditya Dubey, Alok Pathak, Dmitry Lenev, Luciano Stabel, and Anil Darnal.
How can I contact Mark Stephenson?
You can use AeroLeads to view verified contact signals for Mark Stephenson at Percona, including work email, phone, and LinkedIn data when available.
What schools did Mark Stephenson attend?
Mark Stephenson studied at Whitley Bay High School.
What skills is Mark Stephenson known for?
Mark Stephenson is listed with skills including Telecommunications, Unified Communications, Voip, Ivr, Pre Sales, Integration, Agile Methodologies, and Contact Centers.
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