Mark Tufano Email & Phone Number

Fairfax, Va

• Executes nine long-term research studies simultaneously and have coordinated four studies to completion, driving better understanding of medication effects, quality improvements in clinics, and increased patient engagement.• Collects and analyzes customer data and regulatory documents to improve project accuracy, resulting in improved stakeholder feedback and better regulatory compliance.• Manages relationships with stakeholders and liaises with site monitors on due diligence, ensuring full compliance with regulations and stakeholder requirements.• Interfaces with clients as initial contact to ensure confidentiality and customer satisfaction.• Collaborates with other clinical sites within a national network to share quality improvement initiatives and best of practices, leading to updated standards of care.• Manages summer interns and coordinated their duties resulting in two research abstracts being published and discussed at national medical conventions. • Designed patient tracking charts to enhance data collection for 6 studies, improving compliance with protocol.• Enrolled 95% of our pediatric patient population into a quality improvement database to track healthcare status over time, providing better treatment insight for medical professionals. • Analyzed patient tracking data and identified opportunities to eliminate pre-visit paperwork, improving team efficiency by two hours per week.

Richmond, Virginia Area

-Handled turtles and snakes and instructed visitors how to respectfully interact with the animals-Taught families about local wildlife-Managed interactive children's education facility

Washington D.C. Metro Area

• Assisted in the development of the Green Campus Initiative to reduce waste at universities.• Contacted participants for an Energy Star conference to teach energy efficiency. • Attended EPA discussions and wrote memos on agricultural growth and the BP Oil Disaster.

Washington D.C. Metro Area

Summer Internship in 2008 and 2009-Assembled informational packets for recently immigrated families-Created and maintained databases with contact information

Washington D.C. Metro Area

Summer Internship in 2006 and 20007-Organized and maintained records system-Transported sensitive materials to satellite location