Mark Unger
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Mark Unger Email & Phone Number

Accomplished leader with over 30 years of extensive expertise in IT management at Pomeroy
Location: Mason, Ohio, United States 10 work roles 1 school
1 work email found @ymail.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

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Role
Accomplished leader with over 30 years of extensive expertise in IT management
Location
Mason, Ohio, United States
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Who is Mark Unger? Overview

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Quick answer

Mark Unger is listed as Accomplished leader with over 30 years of extensive expertise in IT management at Pomeroy, a company with 2471 employees, based in Mason, Ohio, United States. AeroLeads shows a work email signal at ymail.com and a matched LinkedIn profile for Mark Unger.

Mark Unger previously worked as Information Technology Project Manager at Pomeroy and Senior Project Manager at Pomeroy. Mark Unger holds Bs, Computer Information Systems from University Of Dayton.

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Email format at Pomeroy

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{first}.{last}@ymail.com
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Profile bio

About Mark Unger

• 30 years experience in IT • Strong Leader with 12 years experience managing an IT group of field personnel both in a local and regional environment.• Excellent customer service interaction skill set. Experience with government and private sector clients. Responsible for client service escalations in a 24x7 mission critical environment, service contracts, and sales opportunities. • Recognized for learning new concepts quickly, working well under pressure, and communicating ideas effectively. • Executes with urgency: project management, client management, and employee management.Specialties: Client service escalations, traditional & virtual employee management, & project management.

Current workplace

Mark Unger's current company

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Pomeroy
Pomeroy
Accomplished leader with over 30 years of extensive expertise in IT management
hebron, kentucky, united states
Website
Employees
2471
AeroLeads page
10 roles

Mark Unger work experience

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Information Technology Project Manager

Current

Cincinnati Metropolitan Area

IT PM assigned to Luxottica account. Managing IMAC for the retail sales environment that includes Optician doctor's locations.

Jan 2022 - Present

Senior Project Manager

Mason, Ohio, United States

Short term 6 month project contract engagement with Pomeroy. I was contracted to lead a project to remediate a malware event within the environment of the client Cintas. I provided valuable client & project management expertise to meet the client’s needs & timelinesPrimary responsibility was lead project manager.- Managed a team of 6 employees: 3 project.

Oct 2020 - Mar 2021

Tower Service Manager / North America Field Engineering Operations Manager At Nscglobal

Mason Ohio

North America Central Operations Tower Service Manager assigned major accounts: McGraw Hill, Daimler Trucks North America, & Massachusetts Financial Services.

Feb 2016 - Aug 2020

Strategic Account Manager

Emc

Cincinnati, Ohio Area

SAM with EMC assigned two major account in 2015 Detroit MI: Ally Financial & Comerica Bank- Build customer relationships with Client Management & Technical Support staff.- Increased Systems Availability through proactive management of installation and upgrade activity.- Accelerated technology adoption, reducing time-to-benefit and increasing new.

Jan 2011 - Feb 2016

Work History At Unisys

I was employed by Unisys 16 years. Starting as a field technician early on. I was then promoted to several various positions from regional operations business analyst to project manager and customer service manager. I was the Cincinnati customer service manager from 2000 through 2006. From January 2007 through June 2010 I was the regional Customer service.

Nov 1993 - Jul 2010

Ohio-Kentucky Regional Customer Service Manager

  • Area of responsibility: Cleveland, Columbus, Cincinnati- Dayton, Louisville, & Lexington.
  • Managed 15 - 26 high level field service technicians in a non-traditional (home based) environment.
  • Manage client service needs. Many in a 24x7 mission critical environment.
  • Implemented employee schedule changes for 2008 that reduced overtime expenses $52,000 over 2007 overtime expenditures. Jan – April 2009 OT below budget by 8% ( $358k annual budget).
  • Actively managed customer base of 16 accounts with monthly revenue of $5k -75K. Those 28 accounts had annual revenue of $3.2M Achieved revenue forecast objective in Q1 2009 (2.8% of actual) Also responsible for.
Jan 2008 - Jun 2010

Cincinnati-Dayton Customer Service Manager

  • Managed 15-30 field service technicians of all skill levels. From basic desktop technician to highly skilled network engineers. Managed all aspects from schedules, expense & time approvals, & performance management.
  • Dec. 2006 successfully transitioned 75% of Cincinnati employees to home based employees and downsize office space. Reducing facilities cost from $10k/ month to $1k/month. 2007 cost saving of $108k.
  • Manage all client needs for client base in Cincinnati & Dayton area. Contracts, service issues, billings, and project manage client equipment tech turns.
Nov 1999 - Dec 2007

Project Manager

  • Provided billable service to client Nationwide Insurance at $150/hr. Total estimated billing of $900k for my services provided over the total length of the engagement.
  • Duties resolving issues for Nationwide management, scheduling 3rd party wiring contractors, scheduling Unisys resources over 16 states, escalation management of service issues, and training Unisys field personnel.
  • Project was 3 years long. Converting Agency offices from a “dial-up” connection to a networked PC environment with “high speed” connection to home office data center in Columbus.
Jan 1997 - Oct 1999

Great Lakes Operations Business Analyst

  • Based in Detroit MI. Performed quarterly, monthly, weekly & on request business reports to Ops GM, Ops Support Manager & Customer Service Managers for the Great Lakes Operations region (MI/OH/IN)
Jan 1996 - Dec 1996

Customer Service Representative (Field Engineer)

  • Based in Columbus OH at the Nationwide Insurance account. Desk side support technician supporting 3 building complex with approx 12K Nationwide employees. Performing both hardware and software support.
Nov 1993 - Dec 1995
Team & coworkers

Colleagues at Pomeroy

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1 education record

Mark Unger education

FAQ

Frequently asked questions about Mark Unger

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What company does Mark Unger work for?

Mark Unger works for Pomeroy.

What is Mark Unger's role at Pomeroy?

Mark Unger is listed as Accomplished leader with over 30 years of extensive expertise in IT management at Pomeroy.

What is Mark Unger's email address?

AeroLeads has found 1 work email signal at @ymail.com for Mark Unger at Pomeroy.

Where is Mark Unger based?

Mark Unger is based in Mason, Ohio, United States while working with Pomeroy.

What companies has Mark Unger worked for?

Mark Unger has worked for Pomeroy, Nscglobal, Emc, and Unisys.

Who are Mark Unger's colleagues at Pomeroy?

Mark Unger's colleagues at Pomeroy include Tionna Stallings, Heather Newstead, Robin Gray-Veneman, Jane Azure, and Kevin Williams.

How can I contact Mark Unger?

You can use AeroLeads to view verified contact signals for Mark Unger at Pomeroy, including work email, phone, and LinkedIn data when available.

What schools did Mark Unger attend?

Mark Unger holds Bs, Computer Information Systems from University Of Dayton.

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